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J.D. Power 2007 Initial Quality Study

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鲜花(1394) 鸡蛋(16)
发表于 2007-9-18 08:33 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
点下面的图片下载pdf格式文件:
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Z
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发表于 2007-10-2 15:06 | 显示全部楼层
The above is a 90-day quality study. But most people don't keep their cars for 90 days only. / `' F* q( @9 P& q+ Q

$ |9 R, K0 w) X2 G  D# x. ZHere is the 3-year dependability study:
1 Q5 Y0 U- K- J/ p! U4 ^(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.)' E. w1 Q2 q2 \8 w

% j2 Q+ I2 Z' a. ?5 O, v' ~http://www.jdpower.com/corporate ... ase.aspx?ID=2006133% h% Y7 t9 J6 l. M# J5 G- o$ J! M
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' p8 i; _$ b0 C  P[ 本帖最后由 Z 于 2007-10-2 16:09 编辑 ]
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发表于 2008-4-2 16:38 | 显示全部楼层
我服了, 这个调查好"准"哦~~3 O! J) y8 v! y: ~- v

0 L. r" v  ~+ [" ^( p" z6 n[ 本帖最后由 酸葡萄 于 2008-4-2 17:42 编辑 ]
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