! b& E' k. Q! f9 ^1 o* yFor utility company, no real benefit for BBB, as company pay fee to BBB, not you or me, but it does not hurt to leave a feedback with BBB. 6 }0 g+ @ F& n% b# l$ p9 ~5 m ! s# w3 F7 O" Y6 O4 n+ NGo to "Alberta Utilities Consumer Advocate"(310-4822) to file complaints for all the billing, contracts and other issues. Action will be taken if there is multiple similar issues.! v* O% Z* w* B# S
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You could also call Service Alberta Consumer Contact Centre @ 1-877-427-4088.