汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
" ~5 F: W$ o  Z. e8 E8 e  bWorking Location：Canada-Ontario-Toronto
: K' H: \9 o  g0 p$ f2 L) Y" hLanguage: English

岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
* `$ x  q/ F5 l( X9 y/ U# l语言要求：英语
  n4 b' ^" {+ L9 I" X: r7 I; a/ |0 \
3 u( C3 v2 S# B/ p2 YHow To Apply
6 Y+ Z1 m. D# g3 A5 J0 B( q, R, jHSBC only accepts the official application via the following link.
点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
4 _, i: X& e" g$ d# J不接受电话或者邮件申请，点击以上链接申请。

! U% }* S' G4 i. ?Knowledge & Experience / Qualifications:
- Secondary school graduate
5 Z; M  T8 G" m6 J3 j" p; t- Minimum 6 months experience in a related role.
- Team player and development minded.
+ |; l( t, d  Q9 |& g% R7 n0 F5 W4 Y' ?- Strong communication (verbal and written), customer service, and interpersonal skills.
0 s6 [+ {# S, O4 F- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
6 B/ o+ m! b) v- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.