汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
/ z: g: R( M1 v5 w* R9 qLanguage: English

8 J" O5 \6 X9 {5 G6 F" b1 K" {岗位名称：客服代表
/ V. R: {( E& f6 ?. A+ f企业名称：加拿大汇丰银行
$ e- l5 n. Y( @" r1 ]* ^工作地点：加拿大多伦多
4 n( A9 g, W6 _语言要求：英语
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How To Apply
5 R% z. J& ]/ q, KHSBC only accepts the official application via the following link.
4 v4 @( }: `$ z" C7 z1 y点击申请-Click here to apply
5 H. w: w  ]. j3 y4 q1 o如何申请
5 A7 d7 c7 J+ I/ W/ h3 [2 M: @HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
. [8 Q. ]( U' O  y/ f不接受电话或者邮件申请，点击以上链接申请。
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Knowledge & Experience / Qualifications:
- Secondary school graduate
( o1 i0 a" A; J! ^1 ^- Minimum 6 months experience in a related role.
* S% u/ K: Y/ _4 ^* r& B/ x5 r  Q, _- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
/ ^7 C( p  J4 g+ t/ ]- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
0 k. C5 P, q( X# I) t. c- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
$ T; ]- S' P+ S/ g) Q; v7 i4 H- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
1 r6 ^# }. T! [1 V$ _' m) ?- Some experience with conflict resolution required.
$ A* d( ~  @' g+ n1 f& d6 z- Cantonese and Mandarin language skills an asset.