Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time

Company Address:
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HaPe International Inc
; i) z0 H7 g* }/ [$ h199 Pembina Road – 2nd Floor
Sherwood Park, AB
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, V- r# k; G0 S$ _% {, {Job Description

+ ~: d" {$ |! j' h! pRequirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
2 c$ v! E" h0 f/ y/ ~: B- Thinking and working logistically,  responsibly, independently, accurately and timely.
1 S$ `' M1 t7 O+ B! X  o) k) k- Excellent written and verbal communication skills.
/ e' t. K4 M& V! I. [9 |3 ~- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
2 r9 g9 ?- H4 N6 U+ e# k9 r) \7 }- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
% j9 [( Z  R8 u- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
. I% z: p9 B9 _- Bilingual in Mandarin and English is required

+ u: ]+ \5 Y5 V) d  p- g9 IJob Duties:
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# o9 y$ F* `/ d/ x" f( g  RI.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
  [9 @; X! a. a7 `* k- Order/Data entry Accuracy in time manner
  Q0 n+ s% f5 q; v8 e- Charge Credit Card to approve payment
5 j4 w7 |9 z+ I2 A% ?# _! v- Send orders to warehouse to process
) b3 |3 R1 l* J# C, Y2 c- Communicate with warehouse if there is any special request or Inventory Shortage
" h2 ^! q: O- n- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
0 q7 t( Z- ~1 _7 E- Monitoring shipments, costs, timelines, and productivity.
- ~% `# H4 w  z3 Z& |- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
% [8 D' ~7 z  ^# e6 I& s# G- Point of contact with Factory in China
- a" M4 A6 p5 f* `% |- I- Check Customer credit and fill backorders accordingly
% D, r3 u* ]( U- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
+ {( d& ]# Y1 R) k" |" @& C- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
2 \1 P; w( `% c2 L: N4 Z- Analyzing and optimizing logistical procedures
6 n1 ?$ m  m  U+ P& \" |9 w- Recommend most efficient means of transportation needs and procedures.
) P$ `( U- P/ s6 W! k! O) _3 Y- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
" D8 }5 j' M/ o0 j, h) e- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
5 D& ~. \& w8 }- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
+ z8 r4 F0 t- |, w7 L0 G6 @- Work out Sales or Inventory related Reports on Monthly Basis or others as required
2 e5 |. a% U& h' z9 [" p# K- Work out Weekly Sales Report
& w3 h& \3 z0 c5 L( I- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
( w, }) \" i  a8 T0 J- Update system with Shipping information at order level
2 y: [/ u* I6 k1 R- Assist Auditing’s request for Order Processing related procedures
* C3 E+ ?" U4 f0 X# M' ]: h3 @* w- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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