Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
  b7 {' z" p/ E+ P5 E1 W3 I% t; O5 _$ WT8H 2W8
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Job Description

Requirements:

6 i/ Y9 q  X4 H- U: |5 X- Carefulness and Accuracy about data checking and data entry.
5 d+ T$ T, m) m, {- Attendance is key factor
/ U% ^$ W0 s8 M; b! B- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
9 W9 B( v7 R# U. [* J+ G0 x2 d- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
& [. N( U9 o* `9 n3 s" }- Could handle high pressure work and cold calls.
# f$ f, q1 x" ?  S- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
, c2 r( d( f! T% C6 A0 x0 z! Y' g- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:

) M/ A7 F: ~! a! y# R, \I.        Order Related
+ y3 J5 Y* v1 x1 L- X3 P
* v( G4 ]; a- s+ n: Q3 j7 T: X# b% d" F- Check order Accuracy in time manner
- H" Q& S1 }, l- Order Acknowledge by email
- Order Checking according to guideline
& F5 H4 {" J+ Z; O, u' _% v* j- Order/Data entry Accuracy in time manner
# K+ H4 V% t  ?  r8 N- }, q4 g- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
& Z4 [/ ]2 }( b( O( W- Follow up and report about order status
, z2 W6 u1 q# L* n  t- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
: c/ V+ @3 C( C1 W; r) H5 R7 e- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Y2 O0 k# m) M& k0 M- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
1 b8 w& J# t7 [# h) S& L% j- EDI accounts related work and others as required

II.        Logistic:

8 U8 ?8 i9 |- c6 P! g/ G& D1 H5 V- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
0 ^9 u9 ]9 F* L8 _* w- Recommend most efficient means of transportation needs and procedures.
' Y# B8 K& Q/ H2 j- Support monthly summary of transporter scorecard reports along with tracking metrics.
5 S( b" [5 ^* X5 k0 b, Q/ H- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
$ z# f8 {" K, R4 z9 B  N- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
+ @; f5 Q6 ?) y4 s, ~+ u7 c- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
5 a$ s3 w% x0 }' }- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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! v9 ?7 o! F, O; i) \III.        Others:

" F8 Q  W; a5 e- Respond to customer & Internal team’s inquiries and ability to solve problems
4 J% S5 `! j5 R. V1 i- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
2 r8 R2 _* A! V3 b- t! r& J- Work out Sales or Inventory related Reports on Monthly Basis or others as required
: V, f8 n6 s1 o' m4 J; D- Work out Weekly Sales Report
1 l5 z& H4 P) M* e7 B- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
6 C/ @; c4 [# x- L0 j' |- Assist Auditing’s request for Order Processing related procedures
2 S  q! Y: p3 i! q- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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