Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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( n4 w1 J8 ^! E' ?Type: Full Time
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Company Address:
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) _% |' P: m' N. ?HaPe International Inc
199 Pembina Road – 2nd Floor
2 K$ f  `% M: z" X3 P1 i- CSherwood Park, AB
T8H 2W8

Job Description
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4 R1 {+ ?  p% H% S; I( I; SRequirements:
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0 X$ f% b/ g. H( r& i- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
$ |, h3 V% B* H( m& X! S9 ]; U/ Q- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
+ A, b6 s+ Q4 ]) [- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
0 a4 s: J7 Y8 h* {' |/ P- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
& k! u7 B/ k/ V- k) M3 T7 T- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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7 D0 ?4 E; N* G8 {8 W8 ]7 EJob Duties:

2 y/ @+ g+ O1 A; N) `; V" ?: QI.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
6 X+ L% p2 \; Y: \- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
3 B. o' N6 N, f* O8 h$ `- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
3 B# p! M5 p5 l' V- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
* {) F# Y& d0 W- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
. F' \- D" A& m- L$ O9 {7 |+ X- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
4 x" u( E) o) B8 W! v! u/ b- Communicate with warehouse for shipment shortage
! E! N/ f8 G; C" b, F! Y+ R1 E4 D2 S7 W- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
8 a! Y  u' A% ~- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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, S2 Q& O' @! l/ \7 CII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
; \( |6 v/ T0 ~0 Z. k0 b1 M" c- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
# i) c! w/ x$ u* @8 j% ^- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
8 F5 d2 {* X  `1 M; V- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
/ O7 h0 H% ^% B+ f- Instruct carrier agents and supervise for ample action and results concerning transportation.
1 q# n" p+ ~1 k8 j3 ^- Identify best cost effective procedure of transportation.

III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
6 U! w4 H4 y1 |7 y0 |4 U% f- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
4 `- y& U5 l( K3 k- Work out Sales or Inventory related Reports on Monthly Basis or others as required
1 [) m' o9 x8 _1 _& @* a6 @  G- Work out Weekly Sales Report
9 T9 T4 i! P" z( O1 T: d- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
7 T% E( a1 ?* {3 p4 s- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
" G# H3 \/ D/ Z6 B- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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