Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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9 c/ |5 z& [# A0 P8 o2 Q# T4 E5 C1 yType: Full Time
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Company Address:
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HaPe International Inc
/ u7 i; J2 ^7 W% E- [1 w199 Pembina Road – 2nd Floor
Sherwood Park, AB
4 l; e0 @$ E, \) O5 HT8H 2W8

Job Description
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Requirements:
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% D/ c  C8 f3 r" p% V; H- Carefulness and Accuracy about data checking and data entry.
' ?% M. h! T+ c' A  \. v- Attendance is key factor
7 v( p* O* l6 |2 @' G$ B- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
, q' |" p- H( d. w4 ^- Excellent written and verbal communication skills.
) C' s0 e/ T6 ]- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
0 J. c6 s8 Y9 `- C" y- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
) K( f: u' v( x# k5 @3 p' B. |* \- Bilingual in Mandarin and English is required

Job Duties:

I.        Order Related

/ \; m- v6 y# E$ ~/ h  ~- Check order Accuracy in time manner
8 t+ d* r) ?& E3 P+ I1 O- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
" Z/ a2 g3 d, P- b  T) n. X2 d& f- Charge Credit Card to approve payment
, ]: M- D  U' |- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
& f# [3 r, B0 J- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
* V1 r! [# ^8 ~9 n6 A, s. h- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
4 e6 u/ `1 M7 ~( \1 n' Z: I0 U- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
* H$ `; g9 F* ~/ i+ b- Point of contact with Factory in China
" y4 f( h8 J4 z- Check Customer credit and fill backorders accordingly
: G& T; R4 m4 }" \+ w- Communicate with warehouse for shipment shortage
, g. _( i) V/ s- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
) u* v5 \2 q- P2 I8 m: R) \4 `% E- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
% o; {; @: j- r% l9 Y! d' V& N6 d- EDI accounts related work and others as required

II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
5 v" c* K: H* `- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
( Q3 {2 ?+ \0 q# W- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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- s9 V6 h; j  [III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
3 q! j/ n' S& i2 [- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
# B1 Z1 |- d' b; w% `. T) i- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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