Hape International Inc.

33118188

& [0 D. g7 A2 b" F! q  c) [; jPosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:

HaPe International Inc
( V/ G8 r3 c) A5 M& t199 Pembina Road – 2nd Floor
" r+ [. R' i/ g$ i' ?+ LSherwood Park, AB
T8H 2W8
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Job Description

Requirements:
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- Carefulness and Accuracy about data checking and data entry.
2 B+ ^' u' E& |0 d$ b6 [  {- Attendance is key factor
3 h, c2 d- V* ]; O- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
/ G4 m2 b$ t9 K( C$ Z0 c5 m6 b- Excellent written and verbal communication skills.
3 A/ V  T5 q3 j$ O' x- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
. _( j8 ~: r! H- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
3 o4 Y' W- ~3 ^- Bilingual in Mandarin and English is required

& u9 [! ~% P+ L9 A$ b  kJob Duties:
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I.        Order Related
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: W: Z& T  _% z1 f2 P- Check order Accuracy in time manner
2 ~+ l: Y6 _* {% p) r, ^$ o; j- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
4 G/ n* Z" \* i# K$ w) ?6 }# ~- Send orders to warehouse to process
. L9 _( r' y) s4 F- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
! g- T% m7 m4 T% y- Monitoring shipments, costs, timelines, and productivity.
9 q! Z% k& h+ F& g& C, @* }6 }- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
. C: J* c" n; G3 T- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
3 p9 R% Y' F* l4 A- Check Customer credit and fill backorders accordingly
( B+ U6 j6 n3 A6 i- Communicate with warehouse for shipment shortage
! E: T$ h  ?8 \# @1 r* b9 k% w- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
* J6 J/ U4 ?) u2 ]& r3 d- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- q/ U% v- M- d8 N- \/ h" |  F0 ~- EDI accounts related work and others as required

# z2 ~% U4 T# YII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
, _- l+ X* y& k$ t, ?- Analyzing and optimizing logistical procedures
* u( s4 g2 _. ^- E2 `- Recommend most efficient means of transportation needs and procedures.
5 D! O; m* P  g# u4 F- Support monthly summary of transporter scorecard reports along with tracking metrics.
3 h" w' u" r) n% ^- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
8 s' v& q' v2 P2 W( J8 k/ S# q- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
' f$ {- i- T% E% \- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

1 t& S2 v- ^) O- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
3 b, j4 D, X$ Q* u# O8 U1 t- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
+ N0 i; M- Z" a0 b0 r. b$ M6 V- Update system with Shipping information at order level
  I8 Z! A2 d0 V+ B" }+ Z- Assist Auditing’s request for Order Processing related procedures
0 Z3 v; q. a# s3 X0 C( ^- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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