Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

: `3 ]! ]0 ~( ^/ A2 r  P5 CCompany Address:

HaPe International Inc
4 L1 f( t0 r4 X1 s% k- _  E199 Pembina Road – 2nd Floor
+ c9 ]. u& P. M3 |% P' Q. c2 sSherwood Park, AB
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. E9 H" n6 a8 q3 F2 aJob Description
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0 n8 ?" G" m; T& N1 qRequirements:
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. Z9 Z- `) E6 t4 d- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
! p0 C, r  V8 S( ?2 {- Thinking and working logistically,  responsibly, independently, accurately and timely.
+ W! k1 q% O5 x5 R- Excellent written and verbal communication skills.
" }- x3 {; f$ c: C$ ~5 r: S1 [# u- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
* i% |* R' t; r- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:
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I.        Order Related
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- Check order Accuracy in time manner
. y( W7 v+ {8 D7 Q" L# T8 p; ?- Order Acknowledge by email
- Order Checking according to guideline
0 ?* Y+ k" p  k6 C" d) G- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
! [/ Q" G% S/ i0 o' R/ e) ^- Communicate with warehouse if there is any special request or Inventory Shortage
. P5 E8 }" a' J# K' D! z- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
* G2 G: D3 T" Z- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
4 J% [: F- K' j0 r* G, o4 x3 V' c. R6 K- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
' Y7 t9 Q9 I' m/ B! \3 A- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
6 H3 j. k8 G! t) U- w. e8 m' U- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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1 }& y5 ~1 `% z, e1 fII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
" s; H7 C2 |; d$ f! @- Analyzing and optimizing logistical procedures
5 A1 w# E% B9 L4 R, y- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
0 q8 k! v) T% k- Collect scorecard metrics and ensure to persuade changes with suppliers.
/ J* ^: u: \9 w4 e% N" ~- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
7 l  p7 S; r7 [% B: v- Z: l- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:
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2 o1 y  N% S( E; K; C- Respond to customer & Internal team’s inquiries and ability to solve problems
3 {- B% n0 N8 m, b( t* X: o- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
. I* g7 |' x8 C& ^- {- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
; W; W; D5 B" X- g- Update system with Shipping information at order level
2 x! h# p3 j4 a) _- Assist Auditing’s request for Order Processing related procedures
/ A. z; g/ J/ S6 V% p- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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