Hape International Inc.

33118188

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3 Y% A- C( G- q0 Q3 \/ d2 Z$ P2 FPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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! Q. j" ?* y9 T, D- l( M9 j1 tCompany Address:

HaPe International Inc
. B# q, g6 S2 Z( t199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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' Z( n, j( |/ C3 a' ~Job Description

Requirements:
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0 }% ]1 {7 q, l7 C; o* w) A9 \- Carefulness and Accuracy about data checking and data entry.
+ q- f* D- U7 C7 b- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
+ O1 u6 \7 W9 E- Excellent written and verbal communication skills.
- L4 C/ Z6 m3 s1 v* c- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
2 G" X0 t9 ^! m* e" G* ]- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
* O4 i' [5 ^$ X) W: t* q0 \- Bilingual in Mandarin and English is required
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$ ?# d5 x& Z* s+ b( j& l2 pJob Duties:
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I.        Order Related

- Check order Accuracy in time manner
, O; k  X) s' @$ ?+ A% Y- Order Acknowledge by email
8 [2 t) c0 g4 n$ o- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
+ w: N% U4 ^/ I: O- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
5 }9 I% O8 x2 Q  \- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
& n$ f& F) x1 Y- k) I9 p* q; ~- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
9 v/ A8 n- M7 @6 \) o$ a- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
+ ~6 Q5 h, [# m( {7 z- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
6 ^; Q( Q4 M3 S: t9 ?; C, U- EDI accounts related work and others as required

II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
, x6 K& S& y" E5 v: f- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
5 H: k3 h* D* S- g- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
1 k6 ]5 W. f  _1 H' K- Collect scorecard metrics and ensure to persuade changes with suppliers.
* n. `9 r- h6 I: d- Investigate alternative distribution processes effectiveness for definite customers as required.
+ G0 E4 b1 d: c# q& |9 C& g- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
5 G8 l: z3 }4 i' n) [+ d2 w4 a4 D9 A- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

+ f) Y9 u0 V( L( ~* HIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
+ F* c9 j' N3 k6 b: u) a' T- Work out Sales or Inventory related Reports on Monthly Basis or others as required
* D/ g. Q% Q4 D) e! e5 n- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
0 u9 _6 a& l2 u, R7 z- Customer Service and other duties as required.

0 y1 w& }! Y+ E' d5 N6 j2 q* PPlease submit your resume to info@hapetoys.com, thank you!

33118188

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