Hape International Inc.

33118188

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; o, e9 a0 {( |. U7 q& qPosition: Hape Order Processing & Logistic & Inventory Coordinator

/ y. X& ?, x* c  Q$ @Type: Full Time
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Company Address:
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' ]. M2 i2 K) A0 _HaPe International Inc
199 Pembina Road – 2nd Floor
4 ], b" c3 [" g& ySherwood Park, AB
T8H 2W8
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Job Description

Requirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
. J% j" }4 Z& i1 U2 @; L+ S. Z- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
9 A/ C1 {' w1 z- Excellent written and verbal communication skills.
& Y8 y$ w3 v- `5 R- X! N' C- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
' s3 a/ I2 C4 O4 L5 L# _- Could handle high pressure work and cold calls.
7 F3 Q* [' O1 Q' H1 x% P- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
! x. ]: [' C* b" T7 |6 v- Bilingual in Mandarin and English is required
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Job Duties:
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6 B) o0 H6 }4 C" lI.        Order Related
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- Check order Accuracy in time manner
% P+ A/ S8 I) `; [3 K- Order Acknowledge by email
+ P7 V( o* Y* Z. Q/ ~- Order Checking according to guideline
" T6 ~+ x* [" H- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
7 y" H5 }* [" h1 |  F/ @- Communicate with warehouse if there is any special request or Inventory Shortage
: y% F/ n8 A9 A4 u: D- Follow up and report about order status
9 r. r$ U( }( _) n' I" R% o, p- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
, u# ^. t6 j2 E# a- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
' \  A, x8 ?: Z% z- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
' S9 w7 J1 G" h. Z- EDI accounts related work and others as required

II.        Logistic:
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1 P& H$ L/ U0 O2 l+ a/ b- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
% ]+ d+ G; B' m3 p- Recommend most efficient means of transportation needs and procedures.
8 U( D8 |1 l$ A1 q% @. a- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
7 N! V/ K% P; v5 y# h; Z+ M3 r" o7 \- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
4 i% N$ h1 H" [7 D7 ?- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
# O( q! T6 A, |5 r3 K; p- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
$ w. j7 M1 [; e6 h1 g* s+ i9 t- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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