Hape International Inc.

33118188

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! d/ M) s$ y9 `2 N* Q4 ~6 n) s( @( n) HPosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
1 H4 D, n9 g* i4 _Sherwood Park, AB
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+ y  t( v3 q8 M: b" `1 w& uJob Description
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; O2 L$ Z; @! t! ORequirements:

- Carefulness and Accuracy about data checking and data entry.
% s* t3 q0 I! q; ?+ S7 d" S- Attendance is key factor
6 B- N7 ]! L* i5 l# \) d! |& s- Must be detail oriented with the ability to multi-task and strong time management skills
, A- ?! e+ y/ {( _0 O9 E- Thinking and working logistically,  responsibly, independently, accurately and timely.
* O4 @  Q; M$ \" n' ^- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
+ w5 \0 q5 {- J+ Z2 Y/ [/ J- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
' ?2 S) C( L1 ^& t- Overtime may be require during Oct – Dec busy season.
% u; q: a, F/ c5 `- Bilingual in Mandarin and English is required

5 J$ d! t* x- P9 R8 P1 }Job Duties:
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# k( C1 n/ n9 P/ ^2 c- JI.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
, `, z2 d  a7 ]! W- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
/ ?" x3 G; a0 n1 N5 L% h/ h0 h$ v- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
6 w* i9 ?9 N& k! g  i" C- Ensuring the safe and timely pick-up and delivery of shipments.
' Z/ u1 D# w; G; ~1 m4 A" h- Monitoring shipments, costs, timelines, and productivity.
2 @1 y; v9 F$ Q% _( U8 j, F  s- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
7 y% o! k( l4 }9 k3 D( j  p- Submit weekly inventory update on assigned Portal
- o" K$ X1 L/ J1 q+ f, ^- Point of contact with warehouse for all related matters
! Y. Z7 K5 e4 w$ m' D0 a! j- Point of contact with Factory in China
8 E( l' ~5 S8 x) b  @) _7 M- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
$ \. Z: {. t" Q2 p% y) _8 V- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
5 A% K+ Z. v7 U, v0 @8 b! h7 E- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
" I2 B5 W, `5 o- i  w- v% {! L8 N8 g- EDI accounts related work and others as required
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II.        Logistic:
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3 u7 S( y, I! O2 x- Organizing and managing inventory, storage, and transportation.
/ B2 K1 q* B" h+ H- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
6 G" L. l, m2 r1 I* F- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
! M; q7 L! c- x) `- Identify sensitive clients and interact special customer requirements with carriers.
) a, S2 u9 C8 z; ~- Develop and present status reports to improve and supervise logistics order performance.
/ i! p$ n2 D& T" f2 J- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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  H9 j9 A& h1 |; QIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
6 n% n; d) c$ ^6 J2 y) O: _8 U- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
) J8 i! i8 p8 x' y$ M- Work out Sales or Inventory related Reports on Monthly Basis or others as required
3 W5 v2 a5 f& R& ?7 G' B+ ^- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
7 |2 L! Y8 n$ f0 H/ J# }- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
1 D/ L: D( J0 m9 n) g) @/ G- Customer Service and other duties as required.

9 h; P" H4 W+ u% iPlease submit your resume to info@hapetoys.com, thank you!

33118188

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