Hape International Inc.

33118188

  e) j) P6 q) I3 @: KPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

! U# x+ d  Q- i+ i" j# V. ]7 GCompany Address:

HaPe International Inc
* d5 _# w) ~- l; f7 w6 _199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

4 |  a6 {3 W& _% e1 p9 JJob Description
. z' P) {; g+ j4 Y+ Y
2 c5 @; j2 G  Y; ERequirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
6 o6 y- x8 X7 o/ W) ^6 i- R- Thinking and working logistically,  responsibly, independently, accurately and timely.
* [2 _( X$ E$ y- Excellent written and verbal communication skills.
0 g0 t8 p! l( a8 Q3 C( P9 W- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
3 C& i, t- L. P, b% A  u- G- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
2 ^1 I8 S# U9 F  E1 Q( C+ P- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
# u" _' o- u( x  _7 ^6 O# r2 z- Bilingual in Mandarin and English is required

/ E$ ]7 U6 @6 V- f! a  K: \Job Duties:

I.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
1 B7 a) b' q7 N6 B5 A- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
% t$ r0 {9 ^4 {4 U, J) g- P+ O' D! P: N- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
) ~4 H( b9 ~8 c8 W- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
( e) w8 M9 z- I6 u& g( T- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
+ d5 m3 [5 R6 P' {- Point of contact with Factory in China
+ U' d! M6 w, c- `  G5 s  B' F- Check Customer credit and fill backorders accordingly
4 n8 J1 P2 F  m- Communicate with warehouse for shipment shortage
- `" _5 W: k9 c# F  t8 U- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

: Z+ c/ s/ J1 {' i" L# S5 SII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
5 ]5 `, v; Z9 C3 z) o9 p. @; ?- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
& n% \* g5 s: b* q5 v% K- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
& J5 ^- A" l) A/ B  ?- Develop and present status reports to improve and supervise logistics order performance.
# \6 W/ X& S, W0 ^" ]2 {# L- Instruct carrier agents and supervise for ample action and results concerning transportation.
( Z7 c. c5 c2 q: S' q- Identify best cost effective procedure of transportation.

III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
( L/ f6 O  e9 P; x$ e- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
6 F7 M* {; J1 I$ W, I) m: s/ F8 B/ o- Update system with Shipping information at order level
- W2 G9 r3 R8 A! U- Assist Auditing’s request for Order Processing related procedures
6 I% m/ s1 s& y- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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