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REPORTS TO: Reports directly to the Operations Manager& Z/ x. {3 B. O" P3 V
POSITION HOURS: 8AM – 5PM5 Y! X7 y1 h* \" N' Y, z/ `* x; ?
EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY4 N" c1 z; B) S
LOCATION: EDMONTON, ALBERTA, CANADA
- M* V r/ l I7 l" ^DURATION: CONTRACT OR PERMANENT
" [7 q5 v- I) `0 r5 T# R9 M2 o" d: xSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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RESPONSIBILITIES FOR THIS POSITION:
3 y0 o7 V' G& L1 O9 [3 E J$ w. w• Provide tier 2-3 support for network issues for technologies such as but not limited to:
5 Y |* Y0 ]5 ^6 |4 c | o Microsoft Windows NT 4.0, 2000, XP, 20039 ^, v! L9 c8 x: D) b1 F) @
o Microsoft Exchange 5.5, 2000, 2003- ?! E9 Q3 i! ~9 o
o Microsoft SQL Server 7, 2000; s" O" D& W* ]* W& {- ]) i
o Microsoft SMS 2, 2003
4 P5 b0 Y7 W& I1 c" f4 s o Microsoft Operations Manager: g4 h2 l7 T) |4 T+ o" T3 n
o VMWare Virtual Server solutions
) h5 J( q5 `8 y0 k o Linux based operating systems( S5 m7 ^& N7 F8 ~3 v. L
o Sun Solaris operating systems
; A$ c$ a% a2 L o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
, w+ N" A _3 b* J' D) `• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
$ r5 A% ^6 M+ K0 r7 N2 ?9 M6 d1 l0 n• Proper and detailed documentation of all support and project related calls0 X) L: _8 \" d: Y7 q. T3 K% o
• Administration, architecting, and technical support experience on the Microsoft Windows
. z' d$ [, b. q6 Y0 \0 c4 Pplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft& u( l' M5 V2 B: h& R
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.) b& u. e! E. h
• Advanced Cisco routing and switching and/or firewall configurations9 _% A6 S. O. ~ F& A, X
- o: \! n- e# S7 o( g- lSKILL REQUIREMENTS FOR THIS POSITION:
( i& U/ D: @* [& `! v8 ~, @7 }• 5 – 8 years hands-on IT experience
- |" |- g3 r8 ]; w9 [+ X2 t• Excellent written and verbal skills7 ] H% N; \ H7 ?- R4 m
• Ability to work in a team environment
& J4 c4 c6 S1 ~& i& c• Excellent organization skills with detail AND accuracy
$ |3 x, f8 V/ r' f( l( D6 v7 o• Excellent documentation skills with detail AND accuracy; F4 {1 V' A( t0 w, x$ b7 a
• Certification should include some or all of the following:
9 o, d {( _3 g% \* F, B4 b o Cisco Certified Design Professional (CCDP)6 g% ~" O# M& G
o Cisco Certified Network Professional (CCNP)
" m' w `- c) P% @* {: h }$ ^- [ o Cisco Certified Internetworking Professional (CCIP)
3 z# y! E' W- |/ u' g, Z o Cisco Certified Security Professional (CCSP)" a: E$ C: G6 ~
o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
3 }+ g0 \" `' A5 S o Citrix Certified Enterprise Administrator (CCEA)
% Q- r4 z' K- R' I# @* O4 f o Any other professional certification designations are a bonus
4 d4 ], o1 Y: e ~• Ability to multi-task and manage multiple medium sized projects
& g; M$ M' \3 j5 X2 v- f k• Ability to understand and deliver high quality customer service
3 ?4 Z" C; g8 {# {8 Z• Advanced TCP/IP and internetworking protocol knowledge- [4 D1 N# r3 E1 @! M
• Experience in IT operations and an actively contributing team member in project based work, z3 l6 }$ N1 e; H6 `
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.6 w+ w: U* Y( o: ]( H {$ _
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
' A2 {/ }% [5 i$ o• Have 4+ years of network design experience
6 H4 m7 T; s: x- C& o) O• Have led medium to large sized projects
2 J7 {0 {! v! B" X# i8 c6 r# v• A valid Alberta driver’s license is mandatory
& e' b- \( _/ [$ J# q+ A• Clean enhanced criminal record abstract- [+ e' U1 U" ?* s& k& [
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Bring your knowledge and expertise to our team and contribute significantly to our fast growing( W7 u. l9 f4 E# P; O
company. Solid career advancement opportunities and superior benefits are some of the other M" l: Y- A+ G+ ]6 I$ ^$ X8 z0 E) B* U
advantages you'll find at Nirix Technology.
+ [/ l& G# C0 E( P5 D3 u3 dA career should be more than just work. Join Nirix Technology and make a difference.
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- [ L5 A3 |9 X; a ]0 FPlease send all resumes to hr@nirix.com. |
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