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REPORTS TO: Reports directly to the Operations Manager
7 G5 G; e3 }# ]POSITION HOURS: 8AM – 5PM9 Q& f8 s/ u* `% O! C
EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY3 _$ K4 s8 ~9 f/ g" O
LOCATION: EDMONTON, ALBERTA, CANADA( c! {! w) E; a2 t. [& c$ A
DURATION: CONTRACT OR PERMANENT# O% `9 s2 X: n( A$ v6 x5 {
SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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& u. X! g1 F2 m. ZRESPONSIBILITIES FOR THIS POSITION:
/ I2 S! T2 K4 }7 n9 n c7 |. R! l• Provide tier 2-3 support for network issues for technologies such as but not limited to:& h7 U$ a2 x* f, b5 J2 }
o Microsoft Windows NT 4.0, 2000, XP, 2003
7 b# _ J3 B4 ^; d7 f o Microsoft Exchange 5.5, 2000, 2003
R1 b' R! b( Z/ s o Microsoft SQL Server 7, 20009 o" p7 R; M9 A' f9 }
o Microsoft SMS 2, 2003* }; C5 k$ }1 N2 y4 D- W; R
o Microsoft Operations Manager
6 Y7 I7 F" X6 H P- m4 Y/ j% P! d o VMWare Virtual Server solutions
% K9 v4 \! m3 d6 I4 b8 j) j B o Linux based operating systems7 o" ^# Q& ~) [$ e, h
o Sun Solaris operating systems
1 I+ ~: W+ I$ e/ N o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
" W+ M- E6 E4 p6 ?• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.) J* A+ m0 `3 g0 H; \- p. t
• Proper and detailed documentation of all support and project related calls
" o8 ?/ G5 q/ s0 a F• Administration, architecting, and technical support experience on the Microsoft Windows
0 v5 ]8 d: w9 s* Q+ e2 Nplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft/ H i! l; |6 O, ^) N0 a% m W% |
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
) L& o9 J" B* t$ \) b/ z• Advanced Cisco routing and switching and/or firewall configurations. P3 s \3 H% ^2 ~0 w1 l+ `
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SKILL REQUIREMENTS FOR THIS POSITION:5 ]- D1 b- M m) S( a3 `0 n
• 5 – 8 years hands-on IT experience) n4 m! y4 A: z, |6 p
• Excellent written and verbal skills
4 p+ M5 U- S* T• Ability to work in a team environment
: w- a, }* M# v& M: ^6 R- c {• Excellent organization skills with detail AND accuracy; }* B- n4 e( N1 W) ?* J7 m
• Excellent documentation skills with detail AND accuracy
+ N" C1 o6 ^1 ^$ p' Z7 j7 H: N• Certification should include some or all of the following:
* G4 S5 _6 g, f9 ]2 P o Cisco Certified Design Professional (CCDP)8 E1 r* o( @$ U- P2 g
o Cisco Certified Network Professional (CCNP): D( k% H/ _" u6 O4 b6 g
o Cisco Certified Internetworking Professional (CCIP)
i4 G* z1 k9 S1 g# D6 m o Cisco Certified Security Professional (CCSP)! e8 U @; t5 a. I+ ^
o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
! {, Z' F) q* |6 J: d o Citrix Certified Enterprise Administrator (CCEA)1 @* S4 E8 }$ A. _4 G/ {
o Any other professional certification designations are a bonus6 L$ l) @; r+ [. o. M, p5 L
• Ability to multi-task and manage multiple medium sized projects
; q; Q( N5 Y) z4 A• Ability to understand and deliver high quality customer service! ~+ |0 m" y+ |1 t, G% D# `! d# R
• Advanced TCP/IP and internetworking protocol knowledge U' ^: z3 a! G8 |& |2 r
• Experience in IT operations and an actively contributing team member in project based work7 u; @8 U2 E" t6 m: b
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
( c1 G! y0 T8 ~5 b• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 20058 I6 s% b, g# n9 ?/ ^6 P; @
• Have 4+ years of network design experience
0 J+ W& Z9 K' n1 r• Have led medium to large sized projects& o2 E$ K r0 l! j& \+ [
• A valid Alberta driver’s license is mandatory
1 p- w( A5 L+ H+ H8 u3 V• Clean enhanced criminal record abstract
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Bring your knowledge and expertise to our team and contribute significantly to our fast growing
6 A$ Q5 ^( }0 }6 ?: Kcompany. Solid career advancement opportunities and superior benefits are some of the other
9 i& e; b5 H1 C2 U( C/ E$ X# @advantages you'll find at Nirix Technology.
& [3 o! W4 e7 K* Y- [4 hA career should be more than just work. Join Nirix Technology and make a difference.
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Please send all resumes to hr@nirix.com. |
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