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Key Responsibilities:/ t1 e3 V* v' e! a; [0 H" U% ?
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.8 n8 j1 }3 p: K& _; v
• Post advertisement
' O% e+ l' f8 Y# {& L# q• Answer phone calls, and respond to email and walk-in rental enquiries.
. Y0 _. @# N2 h" I# k• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
% f7 A9 I* s% N5 }. [- P• Schedule and complete suite/house showings with prospective residents.
1 @' {. T5 M% \# G- A# x1 p. C. e& l• Enter and set-up guests and new residents in a database.* G5 p5 l% L" s0 q2 h) l
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
+ |/ B+ _$ D# i0 ?- C• Schedule and complete move-in and move-out inspections with residents.
: h8 M* i% a+ o• Perform route inspections as required.' P' N; K9 A2 P1 x/ K( K+ J
• Assist the Property Manager in administrative tasks as required (security deposits, leases).: r% k" o9 l, F3 H1 `0 ~
• Ensure compliance with the Residential Tenancies Act in all procedures.1 ?, n8 ]. c+ }# A( _' h
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.+ y9 C# d1 m3 T3 Y9 Y8 ~
• Ensure local, provincial and federal laws and regulations are being observed within the community.0 U% } I# C& W' v0 J) g ^. S
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Required Skills & Abilities:
; S m+ V2 n$ B• High school graduate; Post-secondary education is an asset Q1 t8 Y+ h! T7 v. G# `
• Two years relevant experience in sales, leasing and/or customer service is preferred
$ C; \8 h; _9 U• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)2 b: Y% ^8 j5 {3 F9 S- e$ u" w% x0 l
• Strong interpersonal and organizational skills
! b9 l5 c8 f7 H/ P+ E• Exceptional communication ability, both written and verbal9 l& N* y: }( m! P% z8 a7 U3 Y
• Must have own vehicle and valid driver’s license
! j% Y8 h3 G# v) }5 K• Proven customer service and resident relation skills
$ c) T# ~; q1 M• Must be flexible and willing to change roles or responsibilities as required/ q$ M4 }5 m4 K% ~$ {: J
• Security clearance required upon offer of employment$ m/ P: O9 T9 C1 v4 k
• Must possess a sensational customer service philosophy7 l, X8 e+ g0 u6 x, J
• Highly organized, results oriented and ability to work in a multi-functional team environment0 C5 b% M$ \& {- b- \+ ]
• WORK AT HOME (Southwest Edmonton only)! D+ I& c, z$ @
9 C$ x# s7 A. Z: ePlease email your resume to annagao13@gmail.com! _+ I d3 O# p }/ v" R3 u- q" ~
Thanks: W& k* ~4 [& g0 ~' A
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