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Key Responsibilities:
( X+ t$ N" G& e" j7 ^/ I• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
7 i' o8 ?/ d1 O1 q$ j• Post advertisement w+ b$ R& R% Z6 n. r9 A" s
• Answer phone calls, and respond to email and walk-in rental enquiries.) c, \) o+ v5 r4 a$ V' l6 p
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.$ H0 d7 S" ?; M) S6 k
• Schedule and complete suite/house showings with prospective residents.
7 Q7 Y- w8 l, m• Enter and set-up guests and new residents in a database.
, e& c" s, Z" p6 m• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.2 [- g8 j( W0 l, q3 V+ N1 H5 K# H7 e
• Schedule and complete move-in and move-out inspections with residents.' L5 }" z# X6 f% f+ l5 O
• Perform route inspections as required.
" E3 A+ Y8 g5 G! |• Assist the Property Manager in administrative tasks as required (security deposits, leases).
4 E8 H0 F: z0 A• Ensure compliance with the Residential Tenancies Act in all procedures.1 e: _7 ~1 x& j* D# t
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.( D1 ?2 }+ ]0 _# [
• Ensure local, provincial and federal laws and regulations are being observed within the community.
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Required Skills & Abilities:) K) b6 @1 R2 Y- j0 V1 x6 v
• High school graduate; Post-secondary education is an asset" O( r u# [/ G: K
• Two years relevant experience in sales, leasing and/or customer service is preferred4 u- a5 {$ h$ R8 q' j3 j- h) l
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
# y4 \" Z2 h. I5 B5 n• Strong interpersonal and organizational skills/ i7 ~) u9 N) ^
• Exceptional communication ability, both written and verbal
5 T) P) u( K: o6 v) F$ @5 }• Must have own vehicle and valid driver’s license
2 s9 `8 X( R3 ^' H0 _/ M; [• Proven customer service and resident relation skills. R# ^( Z7 O: B. T9 h7 o1 X! E
• Must be flexible and willing to change roles or responsibilities as required
' E+ a" B, U, M• Security clearance required upon offer of employment2 `7 j# e7 f1 Q$ {3 H9 `
• Must possess a sensational customer service philosophy
6 {5 W& u9 W" j3 Y• Highly organized, results oriented and ability to work in a multi-functional team environment$ ?1 O* O. L m# q. L9 r/ B
• WORK AT HOME (Southwest Edmonton only)* ]- c o5 ]( Q5 E, K
5 c8 q4 W V0 [) S) z$ u: }( z" |* _( TPlease email your resume to annagao13@gmail.com
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