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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
6 Z% ~1 Y+ [/ l7 p& B. e4 W; H有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢( [; ]' B9 b2 G1 R& ^0 Z+ n {- B3 U' ]
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Responsibilities include:
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* K1 o' u/ P1 |6 ?+ F, B! dWorking closely with marketing, sales and programmers to facilitate customer system integration.
* _ ~0 @2 k! A" IWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.% E5 x' Z. w5 @2 M) |
Technical support and troubleshooting of client software implementations and customer issues or problems.
8 y2 I9 D% c: A9 v7 P& r9 vCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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+ o' q7 q O4 Q ? G# ~& QRequirements:
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5 u) g* b. z9 j- Advanced computer and technical knowledge
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; u# e! { Y6 c0 _- Ability to solve complex problems in an efficient way* Z% d; |1 B9 j7 x
( K1 w! [ [9 @( K H- Ability to communicate in an effective and constructive manner with customers or potential customers
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l8 W, T) w: ^- J8 b- Previous software support experience is an asset0 X; v# Q/ Q$ B3 s7 \4 }2 p
1 p2 X; ]+ s: f- Post-secondary education is an asset4 P6 g1 w& q$ l1 o8 \
8 p( ?1 N( U; R5 K* H- Intermediate knowledge of database and web-based software is recommended& G {/ a m0 q$ I+ D
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended; ^* c2 O/ Y3 l5 c
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