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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
3 Y( a5 R0 t3 T9 ^9 g& p有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢0 Q, j W( ^! k/ e8 J% {
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.9 t8 U9 |8 h: i! x
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
6 a A# ^: P% n+ p$ sTechnical support and troubleshooting of client software implementations and customer issues or problems.
5 ]; f9 @. B2 T. ^ i8 DCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.! p. M P+ r" X3 L8 H
7 {0 @, f# N1 M6 \, ^9 b/ z8 IRequirements:8 a+ \# w! @9 t4 ^5 q# t
& r; j1 B# T* m+ ~- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers% ~! G; k% s& }8 q1 d- f& v
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- Previous software support experience is an asset
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- Post-secondary education is an asset- u6 {" \! x5 u
- f' r; Q7 }5 ^ |$ R6 y- Intermediate knowledge of database and web-based software is recommended, Z. _5 Q8 h+ W
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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