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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net2 L5 `+ C5 w2 e$ w7 e% O
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢, n$ D _/ o; g3 z e. v
$ L% b B3 s: p/ N, MResponsibilities include:
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n1 E1 \9 ^( k4 [Working closely with marketing, sales and programmers to facilitate customer system integration., F G) O+ k, j& g$ R
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.) ?* ?8 D X- Y5 a
Technical support and troubleshooting of client software implementations and customer issues or problems.
8 G+ d4 N2 _! T+ d4 WCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.3 P* D' n% Y; G
+ X2 C' Q% n% P8 B$ _* HRequirements:
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: F+ y n. i( n/ }- Advanced computer and technical knowledge4 O) n0 L* i( T: Q, ~
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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# e& Q1 n t! n! G- Post-secondary education is an asset7 _+ _" ~8 w0 ]9 ^: S
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- Intermediate knowledge of database and web-based software is recommended8 W/ r1 }* p8 k9 i5 h
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended0 m4 [+ R+ U7 i- S0 a
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