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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
! h" W; j5 T& l2 {% J3 S+ m) {有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢7 \% f6 T4 j5 r3 H6 L# R9 X$ j
: d O# }: w7 X+ s- h7 bResponsibilities include:, A% J- Z }' ?8 O
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Working closely with marketing, sales and programmers to facilitate customer system integration.4 ~8 L( K* O2 |1 i' X
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.3 M6 U/ i+ a, P7 D9 ]5 ^9 j: z
Technical support and troubleshooting of client software implementations and customer issues or problems.
7 l% v8 N/ Q# H3 R/ P& YCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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. x9 ]: u9 u- v0 |) sRequirements:# `( |8 h5 Y5 h
+ ~# t5 _6 o9 m5 q2 C- Advanced computer and technical knowledge8 p L' _; D6 z$ P6 w
2 H4 G0 S& S2 c0 ~, ?# |5 y6 D- Ability to solve complex problems in an efficient way4 q5 U4 a3 K* N4 E6 x1 ?
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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0 e7 Y4 _# \, Q/ Q- Previous software support experience is an asset
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- Post-secondary education is an asset+ l9 u2 q2 Z9 V9 P0 K) l) e
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended8 N3 ]9 J! S/ S6 ]* z% s
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发表于 2013-9-11 11:32
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