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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net+ U. `* w% O3 _
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢4 N3 h; J7 J; s# W
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Responsibilities include:4 R0 I, ]3 f+ W6 g# p4 }" ]
9 N! }: V1 D# S0 A0 lWorking closely with marketing, sales and programmers to facilitate customer system integration.
B* l$ R$ u. ~5 ]9 Q" I2 qWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
5 K' m- W! l4 zTechnical support and troubleshooting of client software implementations and customer issues or problems.; r% J r! G" F$ \$ C+ t; H+ ~& [8 S
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:% y0 ^2 M6 N- q; Q* k4 n
" W0 @/ O3 P$ ^8 _/ j0 y7 Y- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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* K8 _: _" h+ U Y0 T- Ability to communicate in an effective and constructive manner with customers or potential customers& ?4 Z* J1 a. w7 |
. f" x) W5 Q; P6 U- Previous software support experience is an asset$ w( y0 D4 e7 h
" q/ I) U( E' c' S" g% N! |- Post-secondary education is an asset
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2 {: ?: t: G2 ^- p: d* d# T" f- Intermediate knowledge of database and web-based software is recommended4 z0 E. h6 z# x l! l. w$ Z8 S
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended8 o: T* S) u# O
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发表于 2013-9-11 11:32
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