 鲜花( 3)  鸡蛋( 0)
|
我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
+ B+ }% `% p7 d1 w l. C有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢9 n: J7 w: L5 S5 V! n; D
F1 [, C5 C5 h3 w" U
Responsibilities include:1 C: s1 F) ?$ n; `
2 L, x" z- P7 K! o* q+ w' hWorking closely with marketing, sales and programmers to facilitate customer system integration.
$ Y9 x$ [" ]6 _7 |: Q( eWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
( d7 S7 ?# N/ `. j6 Z4 J$ A' ZTechnical support and troubleshooting of client software implementations and customer issues or problems.
0 k9 e0 K2 x9 ^: W0 x) H/ F" ^Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.+ m; a# w1 W7 n7 @* v9 S
# z- {. T+ {6 ERequirements:0 U" n# \1 h7 c! a5 l
; g$ G! v; P6 G7 [2 N1 O- Advanced computer and technical knowledge
$ ]2 k2 k0 ~4 q$ W8 E
# v" A' X& o, r- Ability to solve complex problems in an efficient way* i& h( t% a4 ?4 M! Z& J
% O l* u1 R& _( G, v
- Ability to communicate in an effective and constructive manner with customers or potential customers
4 r1 x& e! B2 f+ o$ q3 w1 j% T: C- j. |5 |/ w4 V% O$ B Z$ F
- Previous software support experience is an asset. x/ O* ~: [2 O2 G$ n- E
& o% H6 V u$ s3 r
- Post-secondary education is an asset7 |! W* `( [( t5 \2 m
" n6 ^" L3 B' G9 l. g0 O- Intermediate knowledge of database and web-based software is recommended
7 `- z* K: u/ P' T; Z
) _* Y6 [! U0 w! s W- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended5 w ]5 Q1 z. F7 A1 H
7 j2 p7 A l3 r/ p' v3 T$ F) Q
|
|