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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
! _5 G: G( c7 M有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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Responsibilities include:
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3 p/ Q4 d5 Y% s3 p! wWorking closely with marketing, sales and programmers to facilitate customer system integration.
+ F! c" m4 A, D) t# @* x" R1 vWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.5 y3 b4 n3 b8 j& H' M0 G3 a: l/ f" ]
Technical support and troubleshooting of client software implementations and customer issues or problems.
+ o' k6 }7 Z+ E* H% l: y+ mCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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' {- m) z" {7 E* |9 i2 ~* N2 XRequirements:
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- Advanced computer and technical knowledge& J9 r- M2 Q, w9 v. b
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- Ability to solve complex problems in an efficient way- k n$ y. Z% J2 P: J2 B
$ ?9 m! m' y$ k* B: v- Ability to communicate in an effective and constructive manner with customers or potential customers1 I7 `, n9 \- h& O; N* h
Q) n# N. f! p1 i2 n8 ]- Previous software support experience is an asset
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1 D9 ?. G! D8 g, d0 O8 `- Post-secondary education is an asset7 B$ ]( ]5 K& M. q1 |) _9 M
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- Intermediate knowledge of database and web-based software is recommended
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2 z9 u8 c) D: w. O% ?' L- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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