[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

' |; r8 ]4 u) t7 ]3 CPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
% z6 T1 T9 K; `
Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
5 n. S/ }0 ?# R•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
  W- J) b9 \% W( Z4 I( x•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
# V* l$ D, {0 P. I- r! P! `3 Y•        Maintain and update the information boards with upcoming events
$ J. I: N7 Q$ y( L9 o7 X•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
6 J1 K* p4 B8 L! l•        Maintain front counter service files
0 V; D. `0 L) E. H2 g9 T$ ^- r•        Perform general office duties as assigned
/ ?3 [* l( J* z& v! t3 F7 W•        Report to ISP Program Manager
/ j$ }# l& M3 f$ q0 {2 J
3 F0 v% G4 C4 m. R& _Knowledge, Skills and Abilities Required:
; @# {. X  R' J: S•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
8 x5 ?4 t. N# i0 C( x•        Ability to work effectively in a fast paced office environment
2 ?6 @& K6 o$ i# d; ?•        Knowledge of immigrant services
! b; G8 \: s: H& U2 R
Qualifications:
4 k. m0 L6 n( C+ O•        2-4 years of office and clerical experience
3 v( f3 ~2 T6 Q0 s  {1 i5 v•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
" s; x" R2 B( H$ a6 f
% ?0 o! s) [) b+ \. W) ]Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
4 G- I( o9 b9 C6 PNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
# W4 d6 }+ I2 dHiring Closed.