[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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! r$ ~% u2 A3 s& B7 P& {Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

9 k9 D+ @& p7 Z. L) T1 c/ C5 HKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
" {  n. [% y1 Q•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
$ D% K7 G% v4 K& n: e* }& s•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
# J$ C9 p* C+ `! l6 O; `•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
1 x- e4 {3 p8 k" h9 `% w% }•        Perform general office duties as assigned
& K3 _% C3 `% p" y•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
/ `9 [' h* f& B  I$ O& V) v0 Z' c•        Excellent communication (verbal and listening) on phone and in person
/ |  i6 v: o2 m& ^) U1 N6 p•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
* l7 r& t5 H% o+ Z•        Ability to work with newcomers and general clients
; C3 j; p4 O3 m•        Microsoft Office operation skills- Excel, Word, Outlook
% x: n/ m7 q& h: X+ X1 v9 X7 o•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
/ Y( E; g* Y4 ^3 J4 I•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
  |: |4 i( P! B9 L: r; ]. v) ^% |# a•        2-4 years of office and clerical experience
# ?1 X$ H: C; O1 |- o+ F/ K•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
$ V) S4 u' f4 v  R( d  i1 Z•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
2 \4 W; O* j; c( H5 ~/ XNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
% }, q: x) }9 Z  MHiring Closed.