[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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$ W& B' h) t7 B7 Z% @$ J2 H% QPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

7 R; Q- \4 U  PPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
4 }( Y+ y+ G2 q6 b•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

0 C% b3 h6 ^+ T* X& g3 M  aKnowledge, Skills and Abilities Required:
' d* F1 a/ _* _) N5 w•        Excellent communication (verbal and listening) on phone and in person
, O( y7 S& j; `8 `; v6 O•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
; j9 Z4 X1 l0 i/ A* t/ l+ r  Q•        Sensitive to the needs of immigrants with multicultural backgrounds
- _* N2 Y) ?$ L+ d) j3 Y# s•        Ability to work effectively in a fast paced office environment
' x5 A( g2 b* v5 ~! s•        Knowledge of immigrant services

Qualifications:
3 z7 b) B9 h* w4 u/ e•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
8 ~" X5 n' j8 C7 O8 P0 k6 G  A$ l- E•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
" V  m8 \: @( \$ H5 e& T5 R+ {Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
( z8 z& x0 X: B: u( g/ nHiring Closed.