[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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3 ?, ^' J) {0 [6 ^' N- U" rPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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, v8 ^3 Y# c6 I4 c5 VKey Responsibilities:
- r/ E! G# }; I9 x•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
* O% @9 Z2 C* F2 `9 R1 l$ ^9 E•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
% o9 E! }( o$ G4 y9 T1 \' @•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
; R, A: u$ g5 m4 L8 f9 |•        Attend meeting and training to stay current on immigrant settlement matters
4 H, @7 U  `+ a1 A) V: [7 e•        Maintain front counter service files
•        Perform general office duties as assigned
8 ^- F5 x3 c$ H•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
# J5 r! K7 t* o* b•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
; O: H3 w7 v9 L' C9 Z" ]•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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/ F& t% _! n0 t, p3 \# D* zQualifications:
•        2-4 years of office and clerical experience
% v4 }6 P7 E! X, V2 y7 d•        Receptionist or customer service experience in a fast paced environment
6 j! O7 f* o% F; f) e•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
" d" Z: x% w: Y7 a, r- I0 a5 YNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
0 o( t. A0 M" r! |# J: ~Hiring Closed.