[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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0 p* ~* N: T: \% i1 `Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
5 A! u* ^1 V; q8 S% S•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
) O& r) k- Q% f/ B1 p& h! r•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
; K. M1 }# r9 Z$ d6 a•        Assist the ISP team in reminding clients to appointments of workshops or other events
! @' k" ], L/ ^. S# M( t•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
8 U! q0 V5 @# j8 k) A•        Perform general office duties as assigned
8 e2 E* ?7 E. w8 Z: a" @3 }9 M6 i9 e•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
, f) p1 y' U2 `2 V& Z: g+ B•        Excellent communication (verbal and listening) on phone and in person
3 A# v  r' v; d•        Fluent in Mandarin and Cantonese as an asset
2 O" g. D( _  J7 [0 S•        Good English writing and oral communication skills
: J- @, S, B3 W1 c•        Ability to work with newcomers and general clients
1 H- [( d6 C" m•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
9 A1 J7 K5 H$ `8 k. G•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
7 ^' ?) t6 J: s: D" D•        Knowledge of immigrant services

Qualifications:
7 ?. g; r0 [- x% {% E) |•        2-4 years of office and clerical experience
( k# P" R6 T2 f6 l# X•        Receptionist or customer service experience in a fast paced environment
! C1 e# Y! N/ l% O•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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( R# C" V; B) e2 sPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
* S0 z. }5 f% Z" i" s0 tHiring Closed.