[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
$ A1 \5 [( y& c: D7 VHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

2 C# z! u* T  s& v9 l0 X2 CKey Responsibilities:
  K- l1 ~- u# ]$ e7 q! p- Z" P8 _/ B•        Answer incoming calls and route calls to appropriate person
6 n1 ]& v9 ?2 K% Q•        Take and deliver messages to the staff of ASSIST
6 c6 t" \- [4 [5 q+ j•        Welcome clients and direct them appropriately
7 \4 G2 P3 w! `8 M2 d•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
$ K0 N& k1 v( v" A•        Assist the ISP team in reminding clients to appointments of workshops or other events
+ S0 [9 ^+ E2 {$ M, M& e•        Keep the reception area tidy and clean
: d4 _$ s* X4 y) A  u•        Attend meeting and training to stay current on immigrant settlement matters
6 }$ n: n$ k: o. p  R: S% `1 D•        Maintain front counter service files
•        Perform general office duties as assigned
4 b3 O% t* R6 g3 F& U•        Report to ISP Program Manager
( a4 F/ S" n/ z1 S  X, i8 `
Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
2 z# h9 c) c; A•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
. [* v& K2 |' T: t4 z6 V•        Ability to work with newcomers and general clients
% _+ q% S/ E& b/ V3 ^/ m+ t1 H" F/ E•        Microsoft Office operation skills- Excel, Word, Outlook
4 K& B* ~  N- L1 o+ W3 F2 A•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
9 _( H& u% D5 V# r/ n$ b9 J  Q+ G•        Knowledge of immigrant services
+ `3 }- c8 v! x/ c) |% P- @
Qualifications:
•        2-4 years of office and clerical experience
2 B3 B( S5 L1 q2 E3 Z•        Receptionist or customer service experience in a fast paced environment
0 k/ g: T. s2 O" F•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
, F# ?  z. I! L3 X% ~* s2 VNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
$ b: n4 O8 ?: _Hiring Closed.