Sales Representatives

又见炊烟

OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
; u4 A% D, v: Q' S: B0 FOur company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.
4 Y4 @5 m6 f; B7 ^8 D0 V3 {. P) {) l
, U6 l3 l0 q, W0 @) zOur consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses.
0 v, A& N" p% \( [: E' J2 _; o  ?
Position Summary:
* P& K  P4 `3 \( f" |What are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.

6 m, j7 t7 l4 Z" W  E% Y) lPrimary Responsibilities:
5 z/ X9 ]2 o, {! U  f• Communicate effectively with customers
• Respond to customers’ inquiries; research, resolve, and follow up on customer issues
• Assess customer needs and provide appropriate recommendations and solutions
5 b4 z" d8 K( x+ x; B• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
• Assist customers with placing orders and diligently follow up with customers regarding their existing orders  
• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience
/ L% J0 s- \2 c; R3 \- x
Minimum Requirements:
• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
• Some sales experience
• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
9 d3 I: [' a  U3 N9 z  K, R• Positive, ‘can-do’ attitude and sense of humor are both absolutely required
• Excellent documentation and communication skills (verbal & written)
6 s! e2 o: u4 ^9 W3 V/ B• Ability to empathize with and prioritize customer needs
• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads
• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents
* L# r/ e6 m. C; {/ X  `• Ability to focus on and resolve customers’ issues without distraction
5 ]4 Y4 K* w' f) @, I& x• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently
• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays)

If you think you have what it takes please send us your resume to careers@outdoor-fx.com!