 鲜花( 8)  鸡蛋( 0)
|
本帖最后由 竹声 于 2011-11-3 22:30 编辑
, q3 X6 ]6 R3 N' q8 r( o2 E1 ?) S, X
如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
6 q9 z, C5 l+ x1 w
9 v+ ?7 Q6 Z1 v: J1 a+ DJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011* f- n% w- A6 Z6 P" j
, x; j/ g, k& ]- G' [Scope and Purpose of Job
. T8 J: z. T# K5 P }Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
U6 `. R# O7 B! gMajor Responsibilities and Accountabilities
6 D: d! N1 ]2 J/ Q• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
- E4 |" u6 O$ i) f# M• Answering all technical questions concerning mechanical functions and software operations.
2 }) M- l9 O! U/ \ p( Z- S• Assist with troubleshooting ideas on technical and software problems3 z D3 T8 K8 Q0 ?( V+ a; l8 W( L
o Test all new patch versions of software prior to release$ A6 }3 u/ A' s; [) t
• Assist where needed in application questions.
( P+ x2 S% H2 }& D* A. _• Check all technical documentation for correctness prior to field distribution. m% q6 i3 x1 g0 Z9 f% H8 W
o New parts and replacement parts and installation procedures
% q" k0 r% Q2 F @9 `8 @o Translation to Chinese and other languages if needed6 W& j$ }& U z* Y/ N
• Track and report all warranty failures% @+ Q( E( G- K8 I& b: \' M
o Make monthly report to Product Manager and 3rd party supplier.! k5 i, z, K$ s; [ U J
o Recommend remedy to improve product quality and design.
) }0 P/ p/ K/ E" c6 U• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
" l, F0 e: {+ p, i9 h, q2 |$ So Run field Beta test sites and any new idea testing and make reports
& m: r$ k$ t! ?# o! A" io Assist in information gather for any new product idea., x: a+ N. r' t6 n; ]) z2 g9 V2 k
o Assist in writing and new product specification
8 O7 K1 w. e+ Z4 E$ m8 E8 t& Ho Point of expert contact for implementation of features/functions., L2 @: [7 g" P* {; r& V
o Act as technical applications expert on development team.
' |, y. \8 X' p: Q ~2 a• Assist in Sales support & training.
+ ]3 `% `% X6 n+ h( q6 y, M• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.$ {7 o# O4 X. [, ?# B6 f: b
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
* y9 e$ p+ z7 YHuman Resources and Organization
$ E$ w+ e* W( y• As a member of the DC team, maintain a team spirit at all times.
2 @0 D- G" T1 ]) Y) s, R' f7 ~• Let customer satisfaction be an influence in every decision you make.
0 X# p: B* w5 i! X( E7 L• Communicate information efficiently and promptly to your Team and other management.
, R/ ?8 t4 T" ^) r7 `; p6 [8 U$ E3 m4 R0 v- g; t: ?2 X
; ?1 a6 C% J% | @; F% i
Authority Limits
, P* \8 t/ \3 O+ n5 |: _' G) {3 A) T' ~* _# c
QUALIFICATIONS, T( N; }7 ?% i7 y8 S
/ X: i/ G; p/ _1 }
Educational / Professional Background Technical School Graduate ) c9 y/ v2 y. {% {. a5 c5 o
Professional Experience (Years and Field of Activity) 4 q3 ~8 T1 g- m7 N3 S! M% k
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers. B9 M" Y! v5 S: i) h4 O2 D
List of Skills/Qualifications
0 @: \1 N& A$ ~/ ?; p# n• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.1 [, n7 J/ ?/ v: @ n& z
• Background knowledge of dispensers and software . A9 G' R1 b$ O" w
• Proficient in software use and writing.8 g2 ]' h0 R% b/ k- l$ E9 A
• Excellent communicator both verbally and in written reports.
' j9 y- z0 H; g3 E2 |2 |• Ability to travel worldwide.
2 ~" a1 D, Y3 ?) P0 I) K- ^• Speak Chinese & English very clearly.
- ]( n/ q- Y9 A8 ], g) _8 N2 v
/ F1 R7 Z" Z) iLanguage Skills Read/Write English & Chinese
7 d& l! Y6 s+ B X8 i# u$ {Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) : s% b' `: Q B/ o% F; G
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
|