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italkbb 涨价了

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发表于 2011-3-21 12:02 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Sorry I can not type Chinese now, m; `  J- U$ i. d! M

) y3 b: w1 a0 E$ B+ O) }1 g2 hJust find out that Italkbb charged more for this month.  I called the service phone 1-877-482-5503 and was told from now they are going to charge 11.5% tax even if we are in Alberta.  
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I remember we had the same issue about 1 year ago.  After lots of complaining, Italkbb changed it back to 5% tax.  But now they want to charge 11.5% again.  Please check out your bill this month.
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发表于 2011-3-21 15:01 | 显示全部楼层
ibb
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发表于 2011-3-21 15:04 | 显示全部楼层
1# 开心06 6 l  S# f; D5 t+ O( h9 `/ u+ z

% E1 W/ }' e9 O. xI didn't realize it before you mentioned. Thanks
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+ c$ u# Q! V" R8 ~I will complain it.
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/ O, G/ h6 R- T: y% xI wonder whether it is legal?
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发表于 2011-3-21 16:05 | 显示全部楼层
老杨团队 追求完美
talkbb
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 楼主| 发表于 2011-3-22 22:29 | 显示全部楼层
我也怀疑这样收费是否合法4 n+ W% w8 M& i) w( M7 M! j6 w3 @
如果合法,为什么上次大家complain 后把钱退给我们了
. e$ {7 |% @0 b- Y& Z) H- l是不是这次想出了个对付税务局的办法,又来收钱了' l2 i- n2 x, i. |9 D9 @2 h( B
为什么不直接涨价呢,这样大家也没话说
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发表于 2011-3-23 08:49 | 显示全部楼层
must  to complain it together
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发表于 2011-3-23 09:24 | 显示全部楼层
老杨团队,追求完美;客户至上,服务到位!
提醒,看了楼主的帖子才赶快看账单,果然是涨价了; i) F; W0 A/ h' Z* ?' A+ A
当即打电话,说是除了5%税之外还有*—……%¥费,说得快的只听清最后一个是什么转号费。complain之后说要给领导反应一下,看能否豁免。几分钟之后回电说合约期内可以还按照原先的收费。但“系统”还是按新收费标准,需要我每隔一段时间给他们去电话,然后再从账单中扣除。: i' Y" e) ?/ n' l5 u
严重质疑这种行为是否合法。不知道大家斗争的结果如何?
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发表于 2011-3-24 14:16 | 显示全部楼层
提醒,看了楼主的帖子才赶快看账单,果然是涨价了
5 l& x. T) G- B8 ]2 s当即打电话,说是除了5%税之外还有*—……%¥费,说得快的只听清最后一个是什么转号费。complain之后说要给领导反应一下,看能否豁免。几分钟之后 ...- u6 {) w7 [6 F( A1 z
屯里人 发表于 2011-3-23 10:24

% K* v3 z# y- k, HSorry, i can not type chinese now. I called them and got same reason of higher price as you. But i didn't get waive. I don't know who i can complain to.
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发表于 2011-3-24 16:06 | 显示全部楼层
Sorry I can not type Chinese now, ]+ `& p" q. y4 w! ]

4 ~- ^% x' z* @6 W) LJust find out that Italkbb charged more for this month.  I called the service phone 1-877-482-5503 and was told from now they are going to charge 11.5% tax even if  ...( Z" m% h3 a1 g* J9 O
开心06 发表于 2011-3-21 13:02
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顶,最讨厌这样莫名其妙的就多收费了!
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发表于 2011-3-24 17:41 | 显示全部楼层
老杨团队,追求完美;客户至上,服务到位!
MD,干死他们!
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发表于 2011-3-26 18:01 | 显示全部楼层
最好换另一家认为合理的公司.
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 楼主| 发表于 2011-3-26 21:23 | 显示全部楼层
给他们打电话complain,答应3个月按原来收费,然后收11.5%税
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发表于 2011-3-29 09:17 | 显示全部楼层
同言同羽 置业良晨
刚才也打了电话给他们,答应把多余的收费取消了,BTW,italkbb好贱!
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