Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:

( G1 ?7 ?% H3 zOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
( [5 Q6 j0 H5 k; q•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
: _  m5 _  P7 ]! A+ D8 Y) y3 R•        Develop and implement a comprehensive volunteer recognition program.
4 V3 u2 {# y' |. j. G6 a* M•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
/ `( m9 L% G+ P& |% g# q' y+ z•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

8 O4 U& N8 A4 j5 gSPECIAL EVENT PLANNING
/ e* x4 Q) I. l, g•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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& K1 U) {' ^; `ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
) |- R: ^$ F, D% H  H8 F•        Maintain secure volunteers files in accordance with privacy legislation
1 {0 l4 A  q- _0 C! B; X) K' X. [•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
/ W- b( A' a" T4 N1 N7 H- ^/ f•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
0 T: l3 b4 J9 y& f- v•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
, u& a7 R- B' F+ \- Q6 U- {- S•        Develop resource and orientation materials for Volunteer Services
9 ]; q' ]* w! C0 N3 r•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report



FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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( d6 k0 I  ]1 H! w3 _: Y2 hINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
+ S* }8 V  O4 A, ^; |. s•        Follow up with correspondence to outside agency volunteers as appropriate
6 ^  {- j% H8 R' G•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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% o* b; [- k2 Y# [Qualifications:

3 ?, o; X6 j4 v$ _•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
4 |7 z& k9 U+ \$ J; q3 f7 L: A•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
* w* m0 S! ^) Q1 \; H$ G# R( @•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
0 P& w% D- O) s5 W. K, |8 \2 a2 jFax: 780-425-7467
Application deadline: October 29, 2010