Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

( @1 q# n( q- D# K3 v* K9 @This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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9 t! u4 Y* r0 b, @/ aOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
! J5 B3 P$ W5 s+ p% S" n1 Y$ K•        Maintain the volunteer files and update the database using Raisers Edge
) `" L0 Z, W& F  M$ t•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
5 Z6 V4 O8 H. |$ C4 K•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
& o4 B" o( R7 j- J  i•        Identify and implement best practices in regards to volunteer development.
  z  F- q- i) f6 h# ?•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

/ _8 i6 t5 p5 WSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
. G  q6 t3 q. X) \•        Develop and maintain job descriptions for each volunteer position
# Z9 ]# a* `& g% b" y•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
) [) m- ]! P* J' p6 L4 I•        Ensure Human Resource policies and procedures are adhered to within the department
: c3 C! b2 `, H" F- Z' g4 h•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
( \+ r9 w# T2 l; j: ?- H& v) X0 F•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
6 }/ c" Q* T4 @4 u& p# z% H; t•        Develop resource and orientation materials for Volunteer Services
& J. P, k; @4 m9 R/ p•        Maintain monthly and yearly volunteer statistics for reporting purposes
4 I2 ]4 X+ R% ^# k2 b8 ?* n•        Prepare a regular monthly program report

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' g: U* v4 I7 ~" O9 u9 jFINANCE
. `2 j; `& B* S# s: g•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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2 B2 q- i& e2 i6 _) ]+ w; e7 BINTERNAL/EXTERNAL RELATIONS
' [9 ?. N+ n7 e1 i) `' f•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
! N; d, p/ l2 j* J- E6 e) [! }* t•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
3 k% M* m& A( y  s0 ~# ~, l•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
$ v7 N9 d! M* d6 B$ L  a; ]7 w/ kEmail: recruitment@ywcaofedmonton.org
( ]8 M1 Q$ I3 c1 w# B; HFax: 780-425-7467
* n0 B" ]: D4 zApplication deadline: October 29, 2010