Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

0 U+ T' n/ z* @2 O" zJob Responsibilities:

0 C' J3 ?( d% S! w/ ~* u+ F8 V2 G( UOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
" l2 e: B( z4 @% f4 h3 s•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
# I+ r9 y! Y; q# l! Y" u•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
- a8 y6 o. t  s% J' d•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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) S, [% U# B4 k+ {- C6 A8 USPECIAL EVENT PLANNING
; Z/ X0 O, ]+ \0 O•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
1 Y6 p7 G6 R  l* ~0 W; M•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
# U* a( e; w; z9 b& y/ N•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
) K/ m' u" [" Y) b$ T•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
" l) c7 p* N: G2 G" W1 y•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
' v( Y' [. m3 Q1 l8 M•        Prepare a regular monthly program report

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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
' g8 u  b8 {8 h2 K; z) S•        Act as liaison to the Y-Knit group of volunteers
' P4 B4 I4 n+ u7 Y! {•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
/ M) X$ ~+ L0 T6 l•        Follow up with correspondence to outside agency volunteers as appropriate
5 D/ B; J0 H! `/ X* w& Y7 ?•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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8 z+ E3 B9 B, W- W% T6 v/ J, {; bQualifications:

1 K8 M* S% z0 \5 O0 T$ @# ?•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
1 v1 h# |' _; V% w8 Q4 [$ _* O•        Sound judgment and ability to maintain confidentiality
1 @  k$ S% g8 M. W* B•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
; @" j: O  p; oFax: 780-425-7467
% v2 u, o7 K( b% PApplication deadline: October 29, 2010