Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

$ z6 m( T8 U  i9 O9 V: oOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
" p# [9 n3 \5 l5 q•        Maintain the volunteer files and update the database using Raisers Edge
$ A5 D' [! ]: u. o( f3 I* F•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
0 I1 m/ i8 }& @' m5 W/ p•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
: b/ ~1 d' J7 Q4 R# B•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
7 m: w# @7 ]+ f" J% X•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

2 S2 O, k* I7 Y% t* G3 bADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
+ {5 B8 X" ^7 u+ s•        Provide feedback on volunteers’ performance, as appropriate
5 U. e- J- U0 N+ T- v•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
3 @4 @2 a. G) T$ l* \•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
. G+ [& i# v3 z2 m•        Develop resource and orientation materials for Volunteer Services
" \7 [5 O/ b7 z/ C; j# L  N•        Maintain monthly and yearly volunteer statistics for reporting purposes
  ^' j3 y9 H( W* T•        Prepare a regular monthly program report
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FINANCE
1 u8 }, d8 \1 f' |1 U/ S. c% J; q•        Ensure the program operates within approved budget and be familiar with potential variances
+ w3 m1 j; S. i; q- T3 T0 V•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

; T- v6 p$ f9 c" S" n0 zINTERNAL/EXTERNAL RELATIONS
% }8 q0 J" o6 b* g4 w$ N5 o•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
/ o3 i9 t' Z$ E0 q; Q•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
- ^- Q9 I$ s4 W$ |' v•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
; C4 `, V* ?+ s1 V1 K, i- J! v•        Sound judgment and ability to maintain confidentiality
/ D. ?. u0 H6 m. l6 K: |2 Q% G. _•        Knowledge of Raisers Edge software would be beneficial
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( a4 X! b8 ?! V$ g' mHow to apply:
Please submit all resumes to the Recruitment Coordinator:
8 J0 W. g3 w0 h+ R! bEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
/ b* S1 [8 O" tApplication deadline: October 29, 2010