Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

/ Q4 P* M9 A$ e; fJob Responsibilities:
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  l" `# B" R8 L6 P$ N) `! [, lOPERATIONS
% I, j4 |) P8 _& O•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
3 ^- u7 [8 F" l2 e- y" |•        Maintain the volunteer files and update the database using Raisers Edge
/ d8 T9 c8 }' o% e' {3 `! X% P) v•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
  E0 r" ^& c6 t8 [' q•        Develop and implement a comprehensive volunteer recognition program.
- q. f1 M5 y  ?# x•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
$ m/ z; k: r& E0 t! Z& N•        Identify and implement best practices in regards to volunteer development.
! m& V8 H8 J- r  F% B•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
% t& x1 l, m) C. G•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
( X$ C: \, K' @0 `& e5 B9 ~•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
; Z" F2 G5 S8 t7 a! K" q•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
# j1 d! N7 o5 G$ b# O' s•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report


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FINANCE
" J% m6 \. r0 X/ C0 D/ t$ m1 b•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

2 P. J* H6 T0 x$ z8 aINTERNAL/EXTERNAL RELATIONS
9 r( g6 [# L0 D# S' D+ m•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
8 [- ]. T5 F) o$ L2 o8 _- S) ?6 x2 e6 h•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
7 z1 W& b9 M+ u9 l•        Demonstrated superior volunteer supervision skills
% ^" u5 x! B/ \3 k/ P$ p•        Collaborative working style and excellent interpersonal skills
6 \8 f; V. F' w8 M•        Ability to work to meet deadlines and to work under pressure
' s* }8 `/ j! P4 y+ g: e•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
7 U: {- y6 w! C1 l•        Knowledge of Raisers Edge software would be beneficial
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' q, |4 L: {$ [How to apply:
: X' F) Q4 _1 L% a: z  \. K! YPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010