Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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  O/ m! L+ D0 T, i+ XThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

4 n+ i: p% }( |5 o  ~' QJob Responsibilities:

% _1 r- d: v7 `6 @OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
# a, |6 V( j+ s•        Assist in development and implementation of policies and procedures for volunteer services.
8 ~3 \  r0 ?( e/ H0 P  k! H/ G$ N6 T•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
' s' [5 M. ^& x•        Develop and implement a comprehensive volunteer recognition program.
* z3 P  I; a9 o•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
7 [" g) r' p' c9 Q* J4 b" g; c7 A•        Identify and implement best practices in regards to volunteer development.
1 u3 d4 y' j% z•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
! m/ h/ L$ [+ Y•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
) l( h; L$ S2 c5 E1 R! t•        Develop resource and orientation materials for Volunteer Services
" i# U8 B; @' u7 x•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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2 p: j6 Z. Q# w, NFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
1 I& u& ]& t% K•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
) ^. e' V7 V  F' O, L7 C! s: Y•        Act as liaison to the Y-Knit group of volunteers
  }5 F. p) h3 w•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
2 [4 q. A4 |8 d# x* S$ u" Z•        Ability to work to meet deadlines and to work under pressure
( `9 R  A2 ~1 A- h, Y•        Ability to work in a team-based environment, with cross-functional work teams on projects
  A9 g2 o! K# X7 H•        Sound judgment and ability to maintain confidentiality
: Y7 s3 J* g! V: I! Z% `4 N•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
" ~3 {% Y" n3 X  @+ w+ c. APlease submit all resumes to the Recruitment Coordinator:
7 A6 \& i% T7 H, CEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010