Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

; }6 m( e& m- p4 dJob Responsibilities:

& S" N# P! @: m. [OPERATIONS
( Z1 [3 v) O/ v/ {•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
* [' F% ~4 @$ A% V•        Assist in development and implementation of policies and procedures for volunteer services.
% y) n2 |$ i+ k, O) b( B•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
/ v; a+ U& @  l•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
" \. I$ E) P. Y* `) q. u•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
5 z6 L) f3 r; _7 k•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
  Z+ Y: K' V: g1 ]( v) C( g/ [•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
8 S" H) f. T: X  u# T3 w9 l4 l•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
1 ~, N7 M- N2 {6 K•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
( P$ r! C; d( u! V  N$ ], O5 e•        Develop resource and orientation materials for Volunteer Services
( P7 |# d, g- L; j4 u3 q•        Maintain monthly and yearly volunteer statistics for reporting purposes
& U' @: `  T- }* r* L" p/ T( ]2 q•        Prepare a regular monthly program report
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) f8 G4 v; p% A' r; W7 }4 M% c$ SFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
, A/ P& d. T8 d: E! [•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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2 D  Q2 R2 n/ [; S4 X8 YQualifications:

•        Minimum 2 years experience in Volunteer Coordination
" f4 o0 W7 _  a" ^2 X2 _) M•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
  n/ T2 v: C. s/ @6 i•        Collaborative working style and excellent interpersonal skills
* z5 l" @& a! i4 _3 [: [# q, K2 m•        Ability to work to meet deadlines and to work under pressure
+ e7 m4 ~- S0 q/ W  W% {* c7 T•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

4 O9 D, A8 o6 @: D6 [5 o! F5 B% fHow to apply:
9 j7 {& v% W( w3 M6 U' j/ Z3 FPlease submit all resumes to the Recruitment Coordinator:
4 m9 P2 h$ W  X+ @( XEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010