招聘 Hotel Front Desk Clerk

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Position: Hotel Front Desk Clerk (NOC 6435)
* L& f+ c6 S6 b4 ^' \Company: Delta Edmonton South No. 2
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
0 r- M8 j& C' Q5 t  W/ X1 {& |Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
Vacancy:  4  

7 U9 x% W" ~3 {" _  L  |Job Description:       
. y+ b( w  m# ^1 N. t-        Checking guests in/out
-        Answering guest inquiries regarding hotel services
8 {- b" ?) k# M3 T' H-        Provide information about services available in the community and respond to guests' complaints
* N5 |/ U; f8 l/ V1 z. J  L-        Answering telephone calls and handling/ balancing cash
3 t6 |- w  j7 y' {1 F-        Balance credit card machine
( @- X9 t. i0 l8 ^-        Maintain an inventory of vacancies, reservations and room assignments
1 Q* M- A; h2 `-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
-        Present statements of charges to departing guests and receive payment
. c" c5 s& N# `9 ~-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
; }- k' r7 e) }1 J4 Z, p-        Perform other duties as assigned by Assistant Managers
7 s5 D( D; Q" e. P/ n/ {Skills/Requirements:
) z; j) L3 l1 \: ~5 C) `-        Completion of High School
+ [2 x9 a6 V# o* H' [! C8 J* w4 ?-        Strong English communication and interpersonal skills
-        Good computer skills     
$ q! W! @* A% p! V* B& z7 F-        Must be able to work with minimal supervision in a high pressure, high volume environment
-        Minimum 1 year experience, strong guest service skills
& n  p2 n& C; m9 ~-        Ability to work night audit shifts and weekends
3 i, R3 L3 L  [) E8 G+ v-        Emerit professional certification for front desk agent is required  
3 H9 ?5 N6 q$ V& }3 Y

  d8 b  b$ h0 y2 t5 b" VPlease apply in person or send resume by fax:  780-434-5298  
4 f1 n8 D/ p* b/ `" AContact Person: Heidi Crites  
Title:  People Resources Director