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Position: Hotel Front Desk Clerk (NOC 6435)
; b- E( f& _ sCompany: Delta Edmonton South No. 2 0 S. b5 b: j7 F& K- X2 P
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
; O) x/ h2 d5 `. [! z9 d2 _Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits * w$ s7 }* W( A1 Q4 n2 J. j! Z& t
Vacancy: 4 % F* f5 J/ c/ u) [( T
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Job Description:
- m; S4 |" t- y' t8 s- Checking guests in/out
1 ~$ h- L1 V5 W3 z4 X) K- Answering guest inquiries regarding hotel services% R) Y3 v, o3 Y" X! Y% d" \
- Provide information about services available in the community and respond to guests' complaints
+ i/ t; {/ e1 @& C* q' u2 D7 x$ G- Answering telephone calls and handling/ balancing cash 2 E& P2 S0 D1 M' [ j4 l+ E/ f
- Balance credit card machine
8 |2 k# J2 |( K, b- ?/ n2 u- Maintain an inventory of vacancies, reservations and room assignments
, o. _1 S8 x! m. N- q- Y3 f- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems . d9 i, v& S! V4 k% M) J
- Present statements of charges to departing guests and receive payment
- q4 c# F8 ^$ s6 J1 ^: j- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
: q L5 \$ K. Y7 ^' Z y& _$ B- Perform other duties as assigned by Assistant Managers
- }4 G" `: \2 m" ySkills/Requirements:& C3 y8 d$ s \+ s$ b0 W
- Completion of High School
1 c/ f! }0 k3 D- Strong English communication and interpersonal skills
% |5 X" \, W& N- Good computer skills 5 q# E3 I6 T! M* R+ n3 k
- Must be able to work with minimal supervision in a high pressure, high volume environment
+ ~* `5 e& |: K0 x% H2 G) V' i2 l- Minimum 1 year experience, strong guest service skills
\5 A$ p4 {& X- Ability to work night audit shifts and weekends # q; S6 D& P4 l$ Q( ?9 [
- Emerit professional certification for front desk agent is required " U/ c1 S0 v- v: K1 q
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Please apply in person or send resume by fax: 780-434-5298
j& S& [, w7 u dContact Person: Heidi Crites 8 t4 E' r0 U) R& P( E
Title: People Resources Director |
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