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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
; b- E( f& _  sCompany: Delta Edmonton South No. 2 0 S. b5 b: j7 F& K- X2 P
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
; O) x/ h2 d5 `. [! z9 d2 _Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            * w$ s7 }* W( A1 Q4 n2 J. j! Z& t
Vacancy:  4  % F* f5 J/ c/ u) [( T
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Job Description:       
- m; S4 |" t- y' t8 s-        Checking guests in/out
1 ~$ h- L1 V5 W3 z4 X) K-        Answering guest inquiries regarding hotel services% R) Y3 v, o3 Y" X! Y% d" \
-        Provide information about services available in the community and respond to guests' complaints
+ i/ t; {/ e1 @& C* q' u2 D7 x$ G-        Answering telephone calls and handling/ balancing cash 2 E& P2 S0 D1 M' [  j4 l+ E/ f
-        Balance credit card machine
8 |2 k# J2 |( K, b- ?/ n2 u-        Maintain an inventory of vacancies, reservations and room assignments
, o. _1 S8 x! m. N- q- Y3 f-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems . d9 i, v& S! V4 k% M) J
-        Present statements of charges to departing guests and receive payment
- q4 c# F8 ^$ s6 J1 ^: j-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
: q  L5 \$ K. Y7 ^' Z  y& _$ B-        Perform other duties as assigned by Assistant Managers
- }4 G" `: \2 m" ySkills/Requirements:& C3 y8 d$ s  \+ s$ b0 W
-        Completion of High School
1 c/ f! }0 k3 D-        Strong English communication and interpersonal skills
% |5 X" \, W& N-        Good computer skills     5 q# E3 I6 T! M* R+ n3 k
-        Must be able to work with minimal supervision in a high pressure, high volume environment
+ ~* `5 e& |: K0 x% H2 G) V' i2 l-        Minimum 1 year experience, strong guest service skills
  \5 A$ p4 {& X-        Ability to work night audit shifts and weekends # q; S6 D& P4 l$ Q( ?9 [
-        Emerit professional certification for front desk agent is required  " U/ c1 S0 v- v: K1 q

8 e9 F2 r4 h; l5 S# I3 E. L8 a$ n' k; R
Please apply in person or send resume by fax:  780-434-5298  
  j& S& [, w7 u  dContact Person: Heidi Crites  8 t4 E' r0 U) R& P( E
Title:  People Resources Director
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