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Position: Hotel Front Desk Clerk (NOC 6435)
4 o/ Q/ K8 l5 e5 NCompany: Delta Edmonton South No. 2
* A0 N* O& D8 RLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
6 G- V1 Z& w6 T4 {, xWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
3 L1 h6 s0 u2 Q( t5 D0 fVacancy: 4
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/ m, y4 b. A- O0 p c) `Job Description: 7 Z1 Q6 S3 ]6 G. A. v `
- Checking guests in/out
$ b$ }# c+ C2 g, l2 T, m! S- Answering guest inquiries regarding hotel services: w: M1 r6 l6 e( t# g
- Provide information about services available in the community and respond to guests' complaints " t' c) i/ @! |5 V/ D/ N2 x
- Answering telephone calls and handling/ balancing cash
a: M7 t. S( [- N' [- Balance credit card machine * V9 d0 X1 b" r
- Maintain an inventory of vacancies, reservations and room assignments
- g3 f# ?& Q( m* B( p9 d% B3 |- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ; m9 q. V: n5 \
- Present statements of charges to departing guests and receive payment
3 H& P' ?( w% P; G1 S- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
/ I0 ?0 Z- J1 [1 H. {) I1 q- Perform other duties as assigned by Assistant Managers & p1 d, i7 q6 ]! [
Skills/Requirements:# S# X* o# x& D6 a5 E. I0 \
- Completion of High School I0 N T" u, s6 K5 {
- Strong English communication and interpersonal skills , z: U- x9 \8 h/ }7 {
- Good computer skills ! D0 Y* f! d( |( p( |" ^1 F% R0 B
- Must be able to work with minimal supervision in a high pressure, high volume environment
6 Z" R: `9 j7 R4 F- R# T- Minimum 1 year experience, strong guest service skills 5 V/ g+ _% G# O# t; p' L8 p5 m, f
- Ability to work night audit shifts and weekends
) t5 I( L/ e, }/ }- Emerit professional certification for front desk agent is required ! C; m5 b# D7 n6 w7 N
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Please apply in person or send resume by fax: 780-434-5298 ) o7 l5 A( F7 e ~3 g' m/ p0 \
Contact Person: Heidi Crites * l) I6 x+ d% D( p
Title: People Resources Director |
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