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Position: Hotel Front Desk Clerk (NOC 6435)
: M5 G# o2 D* r; s$ K. |Company: Delta Edmonton South No. 2
" n, E1 ^0 R5 f, ELocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
2 `9 S" p7 f+ f% XWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
$ x9 U5 R3 ^/ h7 lVacancy: 4 # ?1 a( t. @+ O3 `, f2 d
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Job Description: , v) T7 y% [0 k/ {/ u9 a$ z
- Checking guests in/out
$ B% I1 h7 O( z- Answering guest inquiries regarding hotel services2 K4 B6 L- ?5 }9 y8 z! v
- Provide information about services available in the community and respond to guests' complaints
% v$ k3 O2 D; k; F% I- Answering telephone calls and handling/ balancing cash 5 G' p i) S J
- Balance credit card machine
! F4 y) i2 m; K! }2 X p- Maintain an inventory of vacancies, reservations and room assignments
) r# {: L0 [# k7 r, N& |- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
* F" F8 a1 `- Y7 C, ?- Present statements of charges to departing guests and receive payment% m& o: |/ i' \* f b- v) g
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 1 `0 T+ b0 o: T2 e; _* Q. ~0 c
- Perform other duties as assigned by Assistant Managers
4 b" N, M1 w: \( \; F/ L# vSkills/Requirements:5 S. ~7 g- k+ b4 f
- Completion of High School
- v2 Q$ Z( G* |' D. H- Strong English communication and interpersonal skills 5 A' E! r" p& p; b/ i6 ?5 C# {; ~7 N
- Good computer skills : d9 R4 `- H% X
- Must be able to work with minimal supervision in a high pressure, high volume environment2 V4 s# s+ y( q8 `& d6 J* G
- Minimum 1 year experience, strong guest service skills 2 Q7 U+ L1 o& l
- Ability to work night audit shifts and weekends ' [& ^6 b; y0 {% q- k2 x/ \
- Emerit professional certification for front desk agent is required ' R8 w, G! \: A1 G
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Please apply in person or send resume by fax: 780-434-5298 ! r6 ~4 Z1 u$ t8 T
Contact Person: Heidi Crites / B" ?9 I6 O. ?9 {# D4 ?
Title: People Resources Director |
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