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Position: Hotel Front Desk Clerk (NOC 6435) 7 `2 f0 \' h1 I7 C
Company: Delta Edmonton South No. 2 , I! o" i* e/ r8 ]% q! J; P6 t. G
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
- G% y3 R; C8 K, d) A) u1 [* V6 |Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits % K3 \1 \$ e/ n4 W9 h
Vacancy: 4
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Job Description:
; p+ ^ V \ Z. a- Checking guests in/out - @( C3 j6 ~) r/ H) ^- z
- Answering guest inquiries regarding hotel services0 A$ t5 j3 s6 D7 T! i2 v/ v; z
- Provide information about services available in the community and respond to guests' complaints # p' h3 T- v) U3 N2 X2 f- G
- Answering telephone calls and handling/ balancing cash
6 V5 F7 d0 E, P0 j- Balance credit card machine
' H* q2 p" r1 L8 d' W5 |: G: k' e- Maintain an inventory of vacancies, reservations and room assignments
8 f+ F: ]6 B* p* }% q; h; u! x# P- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ( h W$ s; g8 R( j3 W ?' B( s3 T
- Present statements of charges to departing guests and receive payment
0 o- I5 C- |% T9 Q2 t3 Z- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
, V2 G, i# K3 B! k- Perform other duties as assigned by Assistant Managers L D8 F! Z' {6 R X
Skills/Requirements:
x' x# g- k4 N& ?3 p2 [* v9 y- Completion of High School
0 F! S4 _' D5 i# @, b- Strong English communication and interpersonal skills ) L- l! ]/ i1 p4 k6 i* x! t/ w
- Good computer skills - o( B8 Y1 d3 l
- Must be able to work with minimal supervision in a high pressure, high volume environment3 P0 t& z- V7 |, A2 x" X
- Minimum 1 year experience, strong guest service skills * T* ~1 S4 A$ I+ |" f& L
- Ability to work night audit shifts and weekends
) e- s6 R0 M8 F- i2 e! E4 J% Z9 G- Emerit professional certification for front desk agent is required * m+ V0 W# n6 Z/ G- N) R9 y$ W5 s/ m
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8 ~9 g: r* w; `' y" w; M6 hPlease apply in person or send resume by fax: 780-434-5298
6 i( y; C2 R& O6 x1 CContact Person: Heidi Crites / N8 |# {5 t' B3 x; e5 ^
Title: People Resources Director |
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