ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

( N4 y$ {2 i( F7 V7 Q4 LPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
  p, x; _8 ^4 N8 Q2 T$ ?/ D7 a* `7 iTerm: 1 year contract
6 |/ `" M( \7 z; M8 t7 XHours of Work: Part-time: 21 hours per week
  S$ V) {5 u/ j* hClosing Date: October 5, 2010

1 |7 L3 N7 m  x, q. a; b8 yJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
3 g8 N2 M5 ?* q& @" ^; M-Reports to the program manager and provides clerical support to all members of the ISP team
, Z* _- P$ W; z8 L+ O; E2 j* e) @-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
" g7 k+ O" g% H# P$ B-Train and supervise volunteers at front counter or reception

& _: D8 ~* V5 K$ `6 TQualifications:
-High school diploma or above, two years or more related work experience
4 k) `: P* M0 c! c2 r1 E-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
2 O  D2 |" W* L) p-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

$ P* k+ h+ Z6 o& @$ ^3 aDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
% c' o4 S1 _" tNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.