ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

6 z7 L7 f3 ?# g+ t: b( u  d; yPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
* b+ d. A8 O) n' d% f9 ~" W* ^-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
7 r. `: {" e0 S) J-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
  W: J5 y4 C8 h0 V6 }/ s3 ~-Requires police security check at the expense of employee and child welfare check
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% ~* Y) w2 z1 Z% A" L  PDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
$ K: @, r& ^7 T7 zNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.