ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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7 f1 o3 d  u( d' [. LPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
  L# D0 ~7 h3 r3 C, o6 ^. c: [Hours of Work: Part-time: 21 hours per week
3 U6 G2 I; P0 `! K5 A) q. WClosing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
1 w1 U' _1 m! q" h-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
* `2 l0 l9 b) J  x-Exceptional customer service skills, ability to handle multi-task requirement
5 `9 y" b+ E8 K5 s, t" O1 b8 \-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
! \$ g1 R' M6 y* _$ R3 M
  l- a# I6 k. ?Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
7 }1 F( F' ^, j* V7 pNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.