ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

9 t5 s9 O# q9 y- k, A' RPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
2 n. H4 d7 w0 C' [0 n8 uTerm: 1 year contract
2 D# W7 w! c' A/ s" z$ lHours of Work: Part-time: 21 hours per week
* ^$ x% L  P! t2 p% ]( N+ vClosing Date: October 5, 2010

! u  U/ R# b! ^0 F- RJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
% A2 G6 m$ y2 m-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
- V2 i, R% g* p% L6 L& \# P  t, U  l-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
3 g$ O( p6 N) S& k( A-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
5 y! n' t9 Q/ N-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
2 K7 G; m+ [8 u9 f-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
5 P9 l0 ?  U- |: I$ zNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.