ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

: t  K2 W1 m" u% W& }9 OPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
# {% V) {8 k; k" ?: w5 }: v, _* YClosing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
0 z3 F7 Z9 y0 ^/ ~' Q) S' F7 E% ~, n-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
; l. E- |" ^) }2 T9 ], y4 y-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
) \4 s* t* g5 U4 p7 A4 {8 K7 N-Works well under pressure, ability to work well independently as well as in a team
/ d* T$ F+ |+ t2 c8 E$ M8 l3 t-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

/ H5 C' q( F7 `4 m) A8 r% vDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
9 e0 ^* ~% {9 ?$ f, LNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.