ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

% V* {6 u+ w) z: \$ {Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
0 Q& O4 C) W3 Q0 F& uTerm: 1 year contract
9 f6 ^6 \) k4 m0 ]8 Y4 M  X+ y3 sHours of Work: Part-time: 21 hours per week
! @  L4 L, z5 b! ?Closing Date: October 5, 2010
9 A1 H; z, T4 I& w! ?
( D2 [- C: D! ^Job Description
' Y& G& G- ]$ u  M: a% Z* O-Answer multi-line phone calls professionally, politely and directing the calls correctly.
; N$ F; p( Q+ f: \# t$ m1 b-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
  M( x) f9 H% }) V& O-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
4 w8 b' m$ H0 \2 G- \-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
( k2 l. m* t7 Y+ f/ r-Requires police security check at the expense of employee and child welfare check
. H! b# D/ E- o% L3 j
- j1 z% E2 ^, l+ W: NDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
% c, d- k( ~- ^2 Y5 N" NNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.