Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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: `  I$ S9 {% E. w; ZReception
. K6 E; r$ M) ]4 l, w•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

& _) T: E" C# k8 _4 l" D$ xAdministration
% n7 {. O: d; x+ [3 X•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
: g8 r3 D- U. V; B" e2 V8 K•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
6 I4 R  l6 v4 v  G* U, C  M2 K$ P•        Assist with task management for administrative volunteers
& S* u! E* w) M5 d9 s4 p•        Create monthly staff bulletin and prepare for distribution
* `1 l. Q- s+ F3 e5 B1 H% d•        Assist Business department with weekly bank deposit and processing         payments
( W' z# _4 w# Z: y; @. l) @% ]- S9 U•        Assemble and forward information packets as requested

Registrar
! K- C1 }& _- H/ G" z, a/ |' a•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:
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" e# n6 D# N5 ^3 Y" O5 Y•        Minimum 2 years office experience in areas related to office reception, and office procedures
  D9 ]8 _( w& R: P3 C! ]2 c+ D•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
2 F1 j$ V- E1 ?/ c6 T! w& l7 Y•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
) I/ ]! x3 k; V- e- [. z6 n•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
; N" E9 M- b" _3 E. R•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
- ?: z% n) y: u  @+ X0 k•        Able to work independently

' y, A! F3 u' g1 h2 CClosing Date: July 13, 2009
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Please forward your resume to:
* Z4 @; o$ r3 ?8 \1 mYWCA Edmonton
6 ~! ^9 k. q, X" v& H6 zRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

* d% j* h3 h) P1 ?$ r5 {Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org