Receptionist

又见炊烟

Receptionist
) _  o7 H4 n# f  A, m  o3 u  K
The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

! e2 e2 X5 v1 u& T( iJob Duties/Responsibilities:
7 c$ ]/ X/ Z; B. o: d" a
# N4 a: i9 x& C+ F8 e' @Reception
) e- Y. i. @1 k0 n•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
7 E0 A% p# G$ B; M% e* \8 o5 E•        Receive and distribute mail and deliveries
9 g) d1 \# m* B# t! F# p' K5 `. c2 r5 }•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
( B3 u! @" q8 q8 I" `& @
+ h, N- }5 b3 Q0 Q8 P( WAdministration
+ J- W, u* Q3 L* A8 F•        Receive sort and distribute mail and packages; post outgoing mail
( d6 a6 d# @2 F•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
& O# p  t9 i9 a* `: P) }•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
9 q, t7 U2 ~; U•        Create monthly staff bulletin and prepare for distribution
8 U2 _  a" _$ Y5 e: f. U% A•        Assist Business department with weekly bank deposit and processing         payments
: o+ H& J/ Y4 g; Z•        Assemble and forward information packets as requested
! @* Y1 E# V% \; _. l% b
6 F$ t3 |4 B3 K1 `  X7 u! A9 t/ m# eRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
3 F9 W4 U+ ~+ J8 O  ?7 q•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

% z+ P, m- ^/ J
: U  y  K% Q8 w; ^# _* tQualifications:
1 ^) x+ c; g1 m$ @1 L; K3 [' d
, B# a8 A5 F/ z* `& _. O. `•        Minimum 2 years office experience in areas related to office reception, and office procedures
5 s& a! i# P7 u' z4 a. j% P7 B•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
& ]1 h% ?- w( g/ h2 M* Y•        Skill in Desktop publishing is an asset
1 U- p. J3 b. Y! g6 _•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
+ t4 m- i4 R" C- v0 }) j3 g. ]•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
  w/ A4 {' P- U7 X4 `7 A7 Y6 b•        Able to work independently

2 h7 Q$ L1 p' y, j% s) Y/ E4 \Closing Date: July 13, 2009

7 G+ z0 L' _* t! T+ wPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
1 L# Y9 r' l# m: ]6 P: N; N100, 10350 – 124 Street
9 C5 ^4 p8 p6 G" |- L! a8 ?) T; lEdmonton, AB
6 O% L# `) W) uT5N 3V9
) C. n9 q8 M% R' \5 ?$ o
E-mail:  recruitment@ywcaofedmonton.org
- k! I9 K' N" H$ _Fax:  (780) 425-7467

& w# }% \' _2 m- S6 _Telephone:  (780) 423-9922

4 ^) {" _2 J& q& Z& D9 zWebsite:  www.ywcaofedmonton.org