Receptionist

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Receptionist
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% b" T, i, _; L' c  G+ A- sThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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# L( f4 B) l- v  o& B, wJob Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
1 t3 r) z* \5 i* s( c' e6 H•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
9 Z( D4 {' A3 l) v( y& I. B•        Oversee Y-Knit program; provide support to its volunteers
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/ d5 E1 Q7 a; f! GAdministration
  ~4 s7 Z2 F0 D8 p) y( m+ o% s- |& _•        Receive sort and distribute mail and packages; post outgoing mail
1 P/ _3 [6 y# I  W* t7 {•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
) Y$ a7 {/ Y3 o•        Update and maintain databases as assigned, including those for Fund         Development and Administration
" @% s, P) x- O/ M- C# z. ~; |•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
0 ~% X4 a3 b9 K* p•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

. a: o( N2 q% D* D* o! Z7 yRegistrar
; z. F* _5 {! p$ s•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
. d8 e6 B! V8 I; n- X7 j•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
( z1 y7 o8 i( Z5 d+ G•        Skill in Desktop publishing is an asset
# @& d2 `0 a4 U( O, g•        Excellent verbal and written communications skills
) S8 a  f: _/ G$ y8 ?6 b6 o( _: t0 d7 {•        Mindful of need for accuracy, detail and discretion
: Q7 E& c( [4 r1 C# u3 |" f1 q•        Able to interact in a positive manner with diverse population
0 l/ b7 u) ?* E7 ~•        Strong customer-service skills
* R% m1 |7 m! ]: n/ V•        Strength in multitasking, prioritizing, and meeting deadlines
- k" h  t, }  j$ R) Z8 E•        Able to work independently

Closing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
' O+ G: Z# g1 h& c/ E' d# i100, 10350 – 124 Street
Edmonton, AB
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# u: q! u( ^0 w, E9 aE-mail:  recruitment@ywcaofedmonton.org
- ]3 D% \! w4 M& M( SFax:  (780) 425-7467
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5 O) u, S' Z& O# r# {/ ?Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org