Receptionist

又见炊烟

Receptionist
% S8 o/ }' t1 Q7 L& H! ~+ [& b$ a
4 m" w" p( |& n& U4 {, r/ zThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
( m8 o- t* d+ p" n; n3 u" h
+ m) R! {3 k: G# z0 KJob Duties/Responsibilities:
1 e, S, K" I2 q7 S. V8 ~3 U
Reception
0 K) m6 j. k$ V+ Q! f" L: ]2 ?7 q•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
) F+ ~- c6 K# T# Z: C•        Arrange courier services for all departments
  H0 ?' U4 A* K1 B, h' X" H" z•        Oversee Y-Knit program; provide support to its volunteers

. ?5 k/ f  \% s0 o' A1 L; BAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
2 i6 }4 Y1 q* \- a6 h* o$ h•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
0 U. h/ }  y8 }6 K•        Assemble and forward information packets as requested
4 y$ ?; D$ z) [. e/ n% v9 i6 S. F
Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
- u9 f4 s5 D' D•        Assist YoWoChAs Outdoor Education Registration as required


& S8 e+ _4 _& \Qualifications:
: M' W& O6 p5 n! h8 f- S
•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
, `3 ^7 I: }5 Q9 n* T; o9 K' i& u•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
( l+ y7 c3 t' u( L$ F, p1 l•        Mindful of need for accuracy, detail and discretion
- b! O' l; N4 E•        Able to interact in a positive manner with diverse population
& P: G& L- V8 @% e! o; |7 a; W•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
  o0 D7 o5 ~% @; t+ d•        Able to work independently

Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
. n3 `: X+ [8 y
7 g2 j6 ~$ y$ y2 fE-mail:  recruitment@ywcaofedmonton.org
8 I6 c9 G5 R5 |Fax:  (780) 425-7467
& }+ k' y1 E1 J' I* b6 C8 {  X
9 S# i2 M1 ~: m( @2 mTelephone:  (780) 423-9922
1 V' {( \! `/ G6 ^8 z. x
2 A$ q! y/ I; i2 ]; IWebsite:  www.ywcaofedmonton.org