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Receptionist3 [. W" Q; [7 n3 E6 @1 P4 r. K- [
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The YWCA is recruiting a Receptionist. The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.; o/ D/ e* W% @6 F
; D8 a4 C$ A2 }# G. S3 cJob Duties/Responsibilities: x8 U! h2 w4 _1 N8 h$ D% a
/ t/ y+ F. `' H; _! I: ]) ^; OReception% } o1 F" S: y. ]% i& {- e @
• Greet and provide assistance to incoming visitors) _8 ?$ C- \9 U
• Answer multi line telephone system$ Z+ R T( N2 g# b6 O- Z
• Receive and distribute mail and deliveries
) P" G2 _0 ?/ o. K6 h5 }• Arrange courier services for all departments
9 b9 z* d% v. t: |; J• Oversee Y-Knit program; provide support to its volunteers: T" y9 L8 b) |. g+ c4 }8 [
9 I" }6 |9 }7 qAdministration1 W9 Q: P, P% O$ \
• Receive sort and distribute mail and packages; post outgoing mail% R2 t3 b; J. l$ Z1 u
• Sort and distribute mail and deliveries
& M* @/ p1 o0 e0 D% V- v• Provide clerical support (e.g. word processing, data entry, photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to all departments of the agency
+ q3 U: {$ E/ t( e; D• Update and maintain databases as assigned, including those for Fund Development and Administration. Z3 v' C3 d8 B1 A) _" \
• Assist with task management for administrative volunteers + y+ ~, O7 t1 C* ?7 c: O, b
• Create monthly staff bulletin and prepare for distribution
/ R* E; K% z, E( i3 D- T• Assist Business department with weekly bank deposit and processing payments
% z) `4 \5 [* f* b* \' `• Assemble and forward information packets as requested
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Registrar; K# ]+ D& e6 M
• Accept and process registrations for participants or attendees at various special events and staff training7 G2 Z/ ^& @* ^! V5 ?1 C
• Process payments for ticket orders and registrations) n& e/ V! x9 X% D0 S/ @' ?8 `
• Assist YoWoChAs Outdoor Education Registration as required0 f$ N1 E1 J4 G6 L" C# o% j. |
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# i3 h1 r1 ` [/ x/ sQualifications: S3 ] I& E D% s, R0 h
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• Minimum 2 years office experience in areas related to office reception, and office procedures
' u& q& o, `5 I- a• Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
# m2 z7 M4 B$ g* c7 X/ Q• Skill in Desktop publishing is an asset
E, W0 N4 _8 G; f• Excellent verbal and written communications skills ; K3 Y% K$ _9 @* B; o2 V
• Mindful of need for accuracy, detail and discretion
5 y7 Z$ G( J$ c; Z' } E# }: _• Able to interact in a positive manner with diverse population
2 u: m8 r: @: }) x1 A8 w* ` {• Strong customer-service skills
+ r* O! o7 l9 J$ D/ ~0 z# c* y' H• Strength in multitasking, prioritizing, and meeting deadlines0 w/ i, I% k: h8 T0 o/ X% U; H
• Able to work independently- C8 i/ W# {. P
5 k' ^1 I% G0 e- S8 R7 rClosing Date: July 13, 20091 D; [% d6 A0 Z' p! T3 w" v4 m
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Please forward your resume to:
" e6 k, ?& x2 K4 A: o1 {YWCA Edmonton ( S( |! \; C1 A1 G: r0 W4 L; u
Recruitment Coordinator
. I5 P: O9 g6 I* M' B$ T0 |( S100, 10350 – 124 Street2 \# _$ Q! {, r( F3 b
Edmonton, AB
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) ]9 E" p. H+ t% GE-mail: recruitment@ywcaofedmonton.org! h2 k& H) M+ G! Y: _6 x
Fax: (780) 425-7467* s" @! a, W" @
& Y2 q" Z: q9 a' ^2 ~7 ]Telephone: (780) 423-9922
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Website: www.ywcaofedmonton.org |
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