Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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5 m4 h, t1 x! c7 ?& OReception
# B; I% F9 K/ e' Y: x2 ?6 T7 B•        Greet and provide assistance to incoming visitors
$ k. [6 A; I+ s* J•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
6 x) L; [3 p: Z- a& _- k•        Arrange courier services for all departments
! h3 c3 F& w8 X+ L. @# s2 U2 b•        Oversee Y-Knit program; provide support to its volunteers
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+ [3 Y& F+ ^9 R$ }/ d' KAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
* t6 U* Z; {" `* ~  h- A•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
/ B1 L' z5 V. _$ v•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
9 \: v0 v$ o9 X•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
' B  i5 R3 p3 f$ M& l•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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. R4 w! V6 R6 xQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
5 y0 F/ l) k1 l! U•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
. F' }! |% v# W& s5 I" q1 V( A•        Able to interact in a positive manner with diverse population
2 g% b; j( f+ {' d9 q4 F- ^  `. |•        Strong customer-service skills
* W8 ~: F) F5 l) W, R1 c( w•        Strength in multitasking, prioritizing, and meeting deadlines
, B3 x% D7 X- k$ l" k: c•        Able to work independently
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  I, G' ?6 ?, C3 I  JClosing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
- O: K; J) B- r: j: R3 @/ f0 Y4 i100, 10350 – 124 Street
0 b2 f6 }; C4 Q  H% }Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org