Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

& f" T* k5 S- P1 G) mJob Duties/Responsibilities:
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$ B, e' W1 F) xReception
•        Greet and provide assistance to incoming visitors
# P" W( n! @- w: N9 I•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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3 Q. v5 `" b6 K6 wAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
6 j6 a# J. C  d" ?; }& ?. N•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
+ H! F% u: e  {•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
2 l) }8 l5 F9 G6 K9 c•        Process payments for ticket orders and registrations
# a; a" j- @0 a•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

1 c5 j7 N/ {, @; R•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
% e* b) I" M; L, W1 @•        Excellent verbal and written communications skills
1 S7 C3 |, ^# a, K5 Y' |•        Mindful of need for accuracy, detail and discretion
# S- s* b; o/ _& M+ \•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
4 E% U1 Q2 P* @: A: m& Q1 G•        Able to work independently
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0 p, T  N& k: m8 iClosing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
0 l3 v5 i0 }# s8 ?100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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  f; z+ K* h% I0 b9 \& c* u! ?8 p( BE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922

! `  }0 r8 E  c; V" O/ sWebsite:  www.ywcaofedmonton.org