Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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/ V* D" v7 O# o9 F7 D: G. T3 aJob Duties/Responsibilities:
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* u2 c1 w0 _7 {8 P( S1 m1 w! zReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
) N' l# C; v- @* ]# V•        Oversee Y-Knit program; provide support to its volunteers
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Administration
8 D1 u% X" t4 e6 s6 x•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
5 J9 R1 Z- T* U3 F0 l0 F•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
0 i7 q; ?1 f/ k5 J$ ?* w7 @•        Assemble and forward information packets as requested
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, ]& h: d9 `( GRegistrar
  E- O0 G# K7 E8 H# D•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
& D7 }1 l6 F% g/ E0 ]" k) T, S4 T•        Assist YoWoChAs Outdoor Education Registration as required
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+ c# ]( w: @9 e* eQualifications:
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; ?+ B6 ]" z; \4 Y: u•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
8 Q% S$ i6 s' b9 s: u" N•        Able to interact in a positive manner with diverse population
& U3 d, R: Z* s' t•        Strong customer-service skills
7 N  W/ |1 {6 x0 b. ?* r! d5 b•        Strength in multitasking, prioritizing, and meeting deadlines
* ~" A$ ~7 N* B" C4 e•        Able to work independently
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Closing Date: July 13, 2009

! y! b, `$ x% z- J! UPlease forward your resume to:
YWCA Edmonton
4 ?9 o9 R% L9 Z, \8 G- eRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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+ L; `4 P& S* U2 C8 bE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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8 z7 ]1 T0 I1 |, u. n9 C& T, S- n* Q( ITelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org