Receptionist

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Receptionist

  {, `9 Y* u* F1 K4 V( m+ \The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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6 R, z  ~7 W6 o" W% j  v  z# B  wJob Duties/Responsibilities:

, ?; m7 t4 q4 J* R/ r6 I' {9 X, @! AReception
* r! M2 f# M! P% v5 {! Z•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
3 u* @4 z4 l* }8 @, y8 R•        Receive and distribute mail and deliveries
; d( K$ w' e3 H. o1 K5 Q•        Arrange courier services for all departments
/ m+ c' z- ]: L5 U1 {, i•        Oversee Y-Knit program; provide support to its volunteers
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Administration
7 K. k4 e+ c4 H( N) b( j•        Receive sort and distribute mail and packages; post outgoing mail
$ G: T) `9 Q$ C% G# H4 v; g" y•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
- M' C5 z$ i% Z" ?5 E2 Q•        Create monthly staff bulletin and prepare for distribution
% _% S- u, I* R  n•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

1 N# e2 u2 S5 ^Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
" Q6 f6 ~: ~1 D7 l% w8 O, x•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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* l- F( l) l( y+ a+ K•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
0 y, u' S0 X/ V9 @" R( Z•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
( {3 Y7 a7 |& \0 G& H  s1 y•        Strength in multitasking, prioritizing, and meeting deadlines
: H; m$ @* k1 s•        Able to work independently

8 `. x, e" l- _' X7 }Closing Date: July 13, 2009

; S4 x  }+ h" {4 r" vPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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8 m& A4 f8 F7 D/ L; Q  KE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922
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/ g5 K3 F9 Y' M# f: h8 q6 \& A. lWebsite:  www.ywcaofedmonton.org