Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

; D8 a4 C$ A2 }# G. S3 cJob Duties/Responsibilities:

/ t/ y+ F. `' H; _! I: ]) ^; OReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
) P" G2 _0 ?/ o. K6 h5 }•        Arrange courier services for all departments
9 b9 z* d% v. t: |; J•        Oversee Y-Knit program; provide support to its volunteers

9 I" }6 |9 }7 qAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
& M* @/ p1 o0 e0 D% V- v•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
+ q3 U: {$ E/ t( e; D•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
/ R* E; K% z, E( i3 D- T•        Assist Business department with weekly bank deposit and processing         payments
% z) `4 \5 [* f* b* \' `•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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# i3 h1 r1 `  [/ x/ sQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
' u& q& o, `5 I- a•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
# m2 z7 M4 B$ g* c7 X/ Q•        Skill in Desktop publishing is an asset
  E, W0 N4 _8 G; f•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
5 y7 Z$ G( J$ c; Z' }  E# }: _•        Able to interact in a positive manner with diverse population
2 u: m8 r: @: }) x1 A8 w* `  {•        Strong customer-service skills
+ r* O! o7 l9 J$ D/ ~0 z# c* y' H•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

5 k' ^1 I% G0 e- S8 R7 rClosing Date: July 13, 2009

Please forward your resume to:
" e6 k, ?& x2 K4 A: o1 {YWCA Edmonton
Recruitment Coordinator
. I5 P: O9 g6 I* M' B$ T0 |( S100, 10350 – 124 Street
Edmonton, AB
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) ]9 E" p. H+ t% GE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

& Y2 q" Z: q9 a' ^2 ~7 ]Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org