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Position Title: Help Desk Analyst (ADV114) ' p5 t% C' I8 j2 D& q8 H$ _! {- ?& ?
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
" F- B0 V6 R# o+ X: BQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team : f# S6 z) i8 O/ H- s7 `7 t
Location: Edmonton 8 P) P+ M5 e; n* V
Duration: 4 V) J. C! ^% d5 z2 w6 a8 W, e
Job Type: PART TIME/FULL TIME , p e5 e4 ^3 m1 {* X
Positions Available: 1
5 r% o/ z/ i8 o4 sHours per week: 25-40 . U2 ]5 g6 g* F( J N
Position Start Date: Immediate Opening
& b% u" |- [) c+ Q1 D4 [& rApplication Deadline: Jun 30, 2005 3 F* e; X k$ O. Q% n" m; E
Remuneration: Salary/month -or- Hourly ; h6 l$ X1 G0 k; S" c5 R
Min: Rate: 15.74 6 i& e) Q- u# v: x5 r9 u
Max: 3 d- N5 b/ ]" T3 A( p
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. ( l: s, M1 E# o( E5 v! l
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2 e- o( F/ a$ z( x8 ~Employer: TELUS 3 L! A2 o4 ^ f. B* e
Branch: HUMAN RESOURCES 9 M0 i, B9 b* i# n( [5 D! J A
Address: 1N - 10020 100 ST ( Q9 L3 z4 D6 Y3 K/ B
City: EDMONTON 1 P3 @5 b$ d9 r; d' y% p
Province: AB % A5 C. i0 w7 u5 h d! T, N t
Postal Code: T5J 0N5
' b: j; N, R- l: U. w3 z9 x& HWeb Address: http://www.telus.com 8 N4 |6 h& {9 j0 J5 ~
Contact: JONELLE PALAFOX
v8 ~ n9 P: w- MContact Title: RECRUITMENT COORDINATOR + S' H& U* O, z+ C
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+ D# s R+ q/ N6 j2 ^8 u, M eEmail Address: |
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