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Position Title: Help Desk Analyst (ADV114)
/ T+ N; H5 o2 B4 uJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
: e7 `4 j a: ]1 |5 zQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team 5 B0 p$ O+ w3 C, E( N
Location: Edmonton
8 ^" o+ @' r; g' X DDuration:
6 ^9 Y; Y6 G; ]" t3 @Job Type: PART TIME/FULL TIME + ^0 J- b# O2 D
Positions Available: 1 1 ^+ F4 k5 ~5 J) y
Hours per week: 25-40 0 d. L8 ], p" @% J6 r& l
Position Start Date: Immediate Opening
. `* p* T" o0 [$ nApplication Deadline: Jun 30, 2005 1 t t& j$ }/ W& }7 J& j: O
Remuneration: Salary/month -or- Hourly
% o, Y* r6 Z L( C! m) tMin: Rate: 15.74
3 w" t' R$ v j# I- `# KMax: + ?% d, a9 V+ T6 @
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS
( Y3 p* e+ z$ X0 u XBranch: HUMAN RESOURCES
$ Z! G c' B4 [) i+ @* P. BAddress: 1N - 10020 100 ST 4 a' T2 D, I3 C) R; \6 Y
City: EDMONTON & G l! t. R+ \4 G" r0 x
Province: AB ( r& g- `+ ~. m2 m- m! N
Postal Code: T5J 0N5
/ g+ N# V$ H0 JWeb Address: http://www.telus.com
" h! p& s, \3 _$ B6 B: n' pContact: JONELLE PALAFOX
) ^ u9 l6 w& X+ O5 |" EContact Title: RECRUITMENT COORDINATOR
) c4 ~6 z% k. p' IFax: ( S0 s# r% u* @( }" Q# q! ]
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