Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
; C4 }% F. S8 e( S& ]; K4 h; iLocation: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
( _  P: |7 H5 Y3 ~Positions Available: 1
* H! C( a8 T* u  ^5 @Hours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
/ b& {6 ^# x. j2 r9 r4 \Remuneration: Salary/month -or- Hourly
( f! U& V4 n. ~; U5 Z! YMin:    Rate: 15.74
Max:        
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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$ {5 ?& Q5 b/ Z9 z- J$ z: m1 bEmployer: TELUS
Branch: HUMAN RESOURCES
- I# V+ v; {% cAddress: 1N - 10020 100 ST
7 w+ U: @* H4 C$ ]+ QCity: EDMONTON
Province: AB
& ]% e; I7 n4 J8 X9 G, n; W9 pPostal Code: T5J 0N5
5 h% D/ N6 @! ~9 ]$ yWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
8 {, z' y0 r; @$ w! qContact Title: RECRUITMENT COORDINATOR
Fax:  
: u' J7 a, A# c7 V3 [$ G, REmail Address: