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Position Title: Help Desk Analyst (ADV114)
9 I7 n1 o$ O+ v. EJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
% a: z4 D/ ]: t7 jQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
3 I1 m* ]4 f$ B! ALocation: Edmonton - c. {* t+ X r/ n
Duration:
0 ^! l( v- |9 \4 L% m3 Q: \Job Type: PART TIME/FULL TIME 8 P$ Q' G B! \2 g0 E
Positions Available: 1 3 P6 r# w1 E' n: i/ [" E V+ k
Hours per week: 25-40 " `" K! v3 `' o; }9 I( I( T+ F8 M
Position Start Date: Immediate Opening $ C, D- R4 z! _2 |' ^" `8 T$ O
Application Deadline: Jun 30, 2005
+ n/ x6 G6 b2 O* E! j$ R" `' h- PRemuneration: Salary/month -or- Hourly ; i# U4 T4 M, a. Y3 k
Min: Rate: 15.74
3 C0 a' j- o/ b: j0 F1 vMax: 3 ~* B/ P- }; d1 T
6 _8 g& v$ h, Q6 o3 D; JApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. 4 f- Y2 F- T2 k" f) u
Notes:
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Employer: TELUS 3 H: e8 d5 N% P9 ]8 X6 ^3 s
Branch: HUMAN RESOURCES 4 z7 T* Q0 d! U0 o8 R: G
Address: 1N - 10020 100 ST
7 K3 d1 _4 O) J+ o @* h! f E. tCity: EDMONTON
2 w% Y$ Y" A9 C# a1 Y0 D; ]Province: AB
: X4 B) t, m3 d" A$ o) vPostal Code: T5J 0N5
- h6 v& Z9 v: g: l. ?( _Web Address: http://www.telus.com 1 m( v7 Q+ x% _$ F% x
Contact: JONELLE PALAFOX 3 a( S p! }7 z1 E/ j( s
Contact Title: RECRUITMENT COORDINATOR
! `8 x. l' b( a3 fFax: 3 ~- f/ u1 I6 h+ v+ O* z" a2 k0 F
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