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Position Title: Help Desk Analyst (ADV114)
+ q& O" N5 [! _5 kJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. - c8 `, p% E W) J
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
, T% m( J; P* _& A5 _0 K, x- |Location: Edmonton $ k8 H: u& ~, ~$ J. }9 Y- p$ ?
Duration: ! s0 z+ J# K# u: j9 z4 `1 ], i
Job Type: PART TIME/FULL TIME
8 ~8 e) W" {; O! _- X2 LPositions Available: 1
5 j; C. O0 w$ F6 d( D9 n+ {$ IHours per week: 25-40
: E: A6 n- Y+ [) {Position Start Date: Immediate Opening $ `+ |( _ L/ ~
Application Deadline: Jun 30, 2005
) s# w4 J+ c: `2 l' mRemuneration: Salary/month -or- Hourly
, B1 `4 A1 k# {) WMin: Rate: 15.74
: w) K9 v" R$ p% D/ u A0 ~Max: / O5 w; _, o1 |/ r. Y, G, a
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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" E1 N9 D3 v1 A1 kEmployer: TELUS 7 d' [8 a. i& B4 m9 p' e3 ^ A" J
Branch: HUMAN RESOURCES % L2 d$ |5 v1 S8 c4 x3 \
Address: 1N - 10020 100 ST $ A* W3 t6 E9 Z0 B8 n( O7 W
City: EDMONTON
+ V& o5 q* n2 k, t' k6 }6 EProvince: AB
n) ?$ F c2 }+ [& zPostal Code: T5J 0N5
0 B( d8 y1 S( S! oWeb Address: http://www.telus.com & G9 L4 f2 p, G Q! \, D7 p
Contact: JONELLE PALAFOX ) }: D" l6 L. Y& C0 j; K
Contact Title: RECRUITMENT COORDINATOR
. y# f# N' O- D7 N( W* _) ?' aFax: + D D/ o6 F7 y5 [' p& \
Email Address: |
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