Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
1 D4 e9 Z1 G) b% B- MDuration:  
Job Type: PART TIME/FULL TIME
7 j2 e  f) v: D4 W8 V/ d3 rPositions Available: 1
Hours per week: 25-40
/ s/ n5 p# t  T" d  f1 tPosition Start Date: Immediate Opening
4 Z" u9 B2 s) H! g- Z5 j1 b8 ZApplication Deadline: Jun 30, 2005
" w. j1 Z- y. t2 F1 U+ x4 b0 }Remuneration: Salary/month -or- Hourly
) l$ ~1 w* z( [$ z( Q3 TMin:    Rate: 15.74
Max:        
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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' O( X2 Y6 K5 ]9 H$ X  D; `; y$ @Employer: TELUS
Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
" w$ v2 \2 e1 T9 bContact Title: RECRUITMENT COORDINATOR
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Email Address: