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Position Title: Help Desk Analyst (ADV114) . J8 b. i# H* k& p
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. ! x7 I4 Y+ N0 O+ ~. }+ ]2 J, n) ^
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team ! R9 B& C/ a5 B, d
Location: Edmonton
" J2 {0 p7 H$ t- M+ Z XDuration:
* P- E' q+ m! gJob Type: PART TIME/FULL TIME 5 c3 S& K, Q/ l$ z2 H( G
Positions Available: 1 ( P% Y5 O. U( ?& O& M
Hours per week: 25-40 ?2 P! O( l; p R
Position Start Date: Immediate Opening " ?, B9 p1 ~0 I/ c" J# M
Application Deadline: Jun 30, 2005 9 {; r9 [# ]/ l( u/ V# Y
Remuneration: Salary/month -or- Hourly
" G `) J5 l `, P7 E$ i2 bMin: Rate: 15.74 $ O5 L5 k4 s* Y* m7 P
Max: / d; W$ ?/ V* r7 l+ T" n) H
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. 1 j% ]9 t0 U$ Y% P; a
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2 n' G, L+ l& w2 m. G3 ^Employer: TELUS 1 }2 ?" P- f- @ y
Branch: HUMAN RESOURCES & B4 c4 Q m3 f9 H' n
Address: 1N - 10020 100 ST
' a5 ?( H4 { u M0 kCity: EDMONTON
7 | b1 {; i' s* J- G7 S1 ZProvince: AB 7 P/ z. p% F3 b! p1 p
Postal Code: T5J 0N5 ) r5 x1 B1 T; N
Web Address: http://www.telus.com
6 }% @4 P* r" K0 {) |Contact: JONELLE PALAFOX
8 Y7 L3 R6 }+ }! p& iContact Title: RECRUITMENT COORDINATOR , N# `4 q+ q0 |( S" {) N8 _
Fax:
7 b' ~% [% I }# y. }* v* q; A$ _Email Address: |
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