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Position Title: Help Desk Analyst (ADV114) 3 a0 |9 L4 ~3 p; K1 l9 x
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
+ r+ O" v! B7 Y) s6 `2 PQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team ) f1 R8 ?8 j; [+ n6 e& o
Location: Edmonton
: D9 b& D6 q8 m; v: oDuration: : ~* e# L2 O3 m% z
Job Type: PART TIME/FULL TIME q- M& e$ z" d, I
Positions Available: 1 : ] M8 d' c% ~+ \
Hours per week: 25-40
, p0 w# S/ c9 x) ]' R VPosition Start Date: Immediate Opening ; w, M3 J" A; {' ]( Y* ]5 O
Application Deadline: Jun 30, 2005 # y" a4 r* x$ n j; h
Remuneration: Salary/month -or- Hourly ! c& h2 p' V3 D7 r8 t
Min: Rate: 15.74
% m8 E5 o- E9 y8 J: IMax:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. 5 j, F& l3 v% I6 \% f. ^
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Employer: TELUS , h; o% h1 f q; _0 _4 F
Branch: HUMAN RESOURCES * E, n& u) O$ Y7 F
Address: 1N - 10020 100 ST ) A+ S6 U) M9 B) h. I
City: EDMONTON ( o0 R6 Y2 S% c. c) s
Province: AB
# O% {7 L, ?' H' R1 f( TPostal Code: T5J 0N5
' h. p( A% C4 M) M' n' vWeb Address: http://www.telus.com * j$ b" [4 v+ u: k, g q
Contact: JONELLE PALAFOX - E; \9 O% B' U: `. L/ W- I7 z$ E3 z
Contact Title: RECRUITMENT COORDINATOR : g* O2 }$ ~$ x: ^6 c4 d ]/ t
Fax:
. c2 W2 b! f9 p+ _$ REmail Address: |
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