Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
0 w8 w& i3 l& {, L' z, h" lJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
- z4 K! a0 J' P# M& [* TLocation: Edmonton
' o! ^' ]6 w, S$ oDuration:  
' v# R! j, \8 E0 TJob Type: PART TIME/FULL TIME
Positions Available: 1
% k0 W  X6 n" A3 SHours per week: 25-40
8 B) n+ m7 M& P9 L& a. aPosition Start Date: Immediate Opening
) x& Y9 f/ D' M! N8 dApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
! C; z7 {# h' A2 i! i+ L. T& UMin:    Rate: 15.74
Max:        

% s, s) r) l7 G, h9 w2 i* K  S8 lApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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Employer: TELUS
: X( j) P0 T) U& q+ v) |" ?- n4 OBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
$ U& K9 w, E$ j) y8 vCity: EDMONTON
: M+ b: q: h' yProvince: AB
Postal Code: T5J 0N5
6 z2 f2 H0 J$ ~' nWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: