Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
! D& Y3 v' f* ]2 N! x, u9 L. `Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
5 K7 k3 p7 b7 z+ n; Q& O, vPositions Available: 1
Hours per week: 25-40
9 s4 m0 e% O5 b2 K5 e, }Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
" {/ u" N, X3 B6 z' FMin:    Rate: 15.74
Max:        
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
+ K! d# `7 X; E: U+ iNotes:  
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Employer: TELUS
Branch: HUMAN RESOURCES
& {) x% g9 o* H: `  h: D' K: \! W" O" MAddress: 1N - 10020 100 ST
4 B0 E8 D; ~7 z& I; LCity: EDMONTON
: B; L) t2 h- t( k  Y* ?4 }Province: AB
Postal Code: T5J 0N5
* o- {1 Z% o: p" u0 bWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
2 t8 M% K+ x) S+ rContact Title: RECRUITMENT COORDINATOR
: Z' ^" \6 R) qFax:  
Email Address: