Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
" J2 {0 p7 H$ t- M+ Z  XDuration:  
* P- E' q+ m! gJob Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
" G  `) J5 l  `, P7 E$ i2 bMin:    Rate: 15.74
Max:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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2 n' G, L+ l& w2 m. G3 ^Employer: TELUS
Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
' a5 ?( H4 {  u  M0 kCity: EDMONTON
7 |  b1 {; i' s* J- G7 S1 ZProvince: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
6 }% @4 P* r" K0 {) |Contact: JONELLE PALAFOX
8 Y7 L3 R6 }+ }! p& iContact Title: RECRUITMENT COORDINATOR
Fax:  
7 b' ~% [% I  }# y. }* v* q; A$ _Email Address: