Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
# c- ~3 _/ y) }- T/ F9 tDuration:  
Job Type: PART TIME/FULL TIME
6 C$ Y: t/ h5 Y+ J+ m% kPositions Available: 1
Hours per week: 25-40
9 n+ b  e" t- Y# I+ T: z& uPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
- z. k% M, Z" |% `( t, tRemuneration: Salary/month -or- Hourly
! d! I3 C# o0 ]0 }1 M  n, VMin:    Rate: 15.74
Max:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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Employer: TELUS
1 n1 }# ^6 @7 t* X6 sBranch: HUMAN RESOURCES
/ i! Z" c; o& E! S$ j8 P) p. C2 xAddress: 1N - 10020 100 ST
8 X& y' k3 i; K: v; A2 q7 \City: EDMONTON
3 W/ M. u( s  a' |Province: AB
6 X2 t1 F5 ~( ~  K" xPostal Code: T5J 0N5
0 @/ X0 Y: Q0 |9 MWeb Address: http://www.telus.com
; S& }! p9 b) _+ u( w: dContact: JONELLE PALAFOX
( ?; \  F: b! P+ H. V% _Contact Title: RECRUITMENT COORDINATOR
: M3 n! O0 Z2 \7 I7 K5 TFax:  
Email Address: