汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
- H1 I& d/ d3 Z5 e0 lWorking Location：Canada-Ontario-Toronto
Language: English

岗位名称：客服代表
4 d6 k6 U5 G9 b) L企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
# V( F- O9 E# I( D语言要求：英语
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( y  [6 `5 ^  @How To Apply
3 ?$ n# Y: E! THSBC only accepts the official application via the following link.
点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。

; {' v2 y' Q% m0 b4 z5 f$ WKnowledge & Experience / Qualifications:
- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
/ k. z+ u/ L5 i5 D) p  l- Strong communication (verbal and written), customer service, and interpersonal skills.
( g: d4 S9 c" K6 `; ]- Ability to learn and operate new software and technology.
+ N5 t5 n2 Z9 @* F( h4 ~/ e- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
- a, T: }5 O2 ?2 z, p3 B- Previous customer service/banking industry experience an asset.
* P  T9 y" X6 u; X- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
. y: j1 n" y& M9 w1 k- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.