汇丰银行-Customer Service Representative (12-month contract)

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7 b* P* }. t3 S7 Q. G/ c+ L- X" tPosition：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
7 b3 |) }; x" |  T9 ]5 _" Y; oLanguage: English
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岗位名称：客服代表
企业名称：加拿大汇丰银行
& p3 |9 L/ c! Y9 B工作地点：加拿大多伦多
) q7 _3 k7 y. E5 O5 i/ n语言要求：英语
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' C" r8 f: s8 K  D0 QHow To Apply
% i/ D3 m% J" }" I0 \2 fHSBC only accepts the official application via the following link.
点击申请-Click here to apply
) t5 J' m- Z6 Q2 Z# Y1 z如何申请
# U7 R, q2 T- n2 J# SHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。

. t5 [+ H& N  U8 Z% l7 C5 C: nKnowledge & Experience / Qualifications:
( c0 y! Y& O' t2 A: g- d- Secondary school graduate
" r% q2 F# P" |9 l2 }. G& t# ~- Minimum 6 months experience in a related role.
* o, }# n" r: d  t' z$ T- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
+ U0 R: y) u" H& G! u" b- Ability to learn and operate new software and technology.
" i3 D5 [2 Y2 m, C% n4 z* R! {- Detailed orientated with good time management and organizational skills.
( S* `, \8 h* s* }, l+ M- Ability to multi-task, and work independently.
- Professional appearance and attitude.
: D  @/ w/ q$ N" n1 ^- Previous customer service/banking industry experience an asset.
# E/ b, \+ }7 u# U; c- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
& o/ c+ s( H. r; ]& x- Some experience with conflict resolution required.
( Q4 b7 r5 V" C4 S1 B2 ?' Z2 u# N- Cantonese and Mandarin language skills an asset.