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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?
, U/ s( z/ B* v& u下面是我们之间的通信:8 X' x  _$ p* c5 I& Z, Z8 x) @* A- m

  e* f7 J! T: W+ Y1 nI have browsed various pages on your site, with no error. On what specific 0 y2 J; g* e( W: Z; x
URL are you receiving this error message? Please do advise.
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9 ?8 N5 M- y# |! X3 V" U5 lThank you,
' Z% i( b' |8 v) O7 n) DDerek D. Newton,
, Z8 N! O+ y; z4 oNetwork Operations Center, Tera-byte.com. R. v2 k- S( V  M* j
: |! P: ~* K+ s0 X+ ~# r  t5 c

( B7 m! c! f( X) P+ ofanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):4 l6 i7 N  n, _$ g
> Hello Mr. Smith,* Q' F( Z2 ?& ^' ^  l
>
* I( d9 B0 \" x) s8 o# \  r> Thank you for your reply. But I met the same problem many times today and
- Q: s% ~- h( ~, z2 t0 fmany visiters have the same porblem. Would you please check , `2 E* |8 I- H) s! u! E! {- J; T+ }
http://www.edmontonchina.com again? Maybe the first time is OK, but when you
& c! g- c0 h/ s! `click many links you will find the problem. Thanks.3 r! `0 ]. O7 Z7 g! ]
>
9 E# {4 j4 e2 a3 A0 n/ E> The problem is:
3 J3 a/ n4 p) H> Internal Server Error5 d7 w! b) p# V$ {
> The server encountered an internal error or misconfiguration and was unable
* X* x. U4 e5 I9 B8 t- Wto complete your request.
4 o* p" v) I" m  v4 ], {> Please contact the server administrator, webmaster@edmontonchina.com and
6 _9 i1 y5 }2 e3 A, H' A, ]inform them of the time the error occurred, and anything you might have done
" ^6 J2 h8 V4 j/ K( Wthat may have caused the error. 1 Q& }6 j$ P1 a1 C4 s  Y+ Q
> 9 t5 e  y1 w$ X- D3 T4 l9 D
> More information about this error may be available in the server error log. 0 h# b8 G; r( Y6 D4 O  F8 L5 Z/ t
> 9 v0 t" C2 x0 N. |- O8 C8 N
> + O) L& `7 _. c( W$ U
>
+ _: q2 [8 o3 [  h6 O> ----------------------------------------------------------------------------
  @' i" c# [* s: I! j2 \+ |----( h- O. S9 a; [9 f( u
>
. h/ {$ C( H' K& G4 z0 |! Q> Apache/1.3.27 Server at www.edmontonchina.com Port 805 E' v  R5 u8 ^) P- V
> ----- Original Message ----- & n; Q3 M1 C* @
> From: "Martin Smith via RT" <support@tera-byte.com>
% H% I! A# O$ g> To: <fanyang_ect@hotmail.com>
9 j" P% n+ P. Q9 ~! z0 O> Sent: Tuesday, November 02, 2004 9:40 PM
9 l& ^. w% X" C% C; v3 J  I6 e7 E>
$ ?5 u3 k6 O: J" {4 e# ]> ' O2 g, r' O% z- T1 J( W% d- b
> > Your website seems to be coming up fine right now.3 u; @; V1 T% }# ]8 l7 h) v, z
> >
2 |+ a5 d4 X4 l5 }$ q7 C" q- X> > Feel free to contact us again if you have further questions.2 [4 {9 ^5 h& E# h) I. d2 g& c7 F
> >
/ P' L: K$ A+ y1 X6 o> > Martin Smith
' y; _. l) x3 r: D2 A> > Network Operations Centre& I) l, L: q4 `6 m0 i2 c9 }- [
> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,+ h( [: I2 e" u( c, c, m

( q& Y6 f8 C( f0 h- p0 MThis error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently. $ e; i6 O0 ~6 C
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I hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.
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[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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