Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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6 j) G, }( M6 m* ]: f" X. mCompany Address:

5 K8 n2 U( R* w9 ^. G' k( }HaPe International Inc
199 Pembina Road – 2nd Floor
( r+ g0 Y/ Y7 n8 r4 U  HSherwood Park, AB
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1 ?- k* r" v$ W, `' NJob Description
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Requirements:
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0 n! s- y$ A, l3 z' L, b- Carefulness and Accuracy about data checking and data entry.
/ B$ z- F  i, A2 H- Attendance is key factor
( X1 g# i6 R8 w8 R5 [- Must be detail oriented with the ability to multi-task and strong time management skills
# z& H  s+ m' [- l5 R% M3 i2 c- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
; g; t2 x" }# I. {7 K- C- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
, j7 r# J9 V* @) l- Z+ M7 e/ a# Z/ E- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
& g! c! g" V5 J8 L  B# n- Could handle high pressure work and cold calls.
' y3 o& D- }6 ]# a) N9 \- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
, q. j+ ?2 \7 o- Overtime may be require during Oct – Dec busy season.
- s3 w, M/ U$ w  t8 J. [9 }0 f! T  A- Bilingual in Mandarin and English is required

Job Duties:
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2 ^) N' s  E1 G4 w5 X3 A4 V/ jI.        Order Related

  B) g+ U7 \- R, v- Check order Accuracy in time manner
- Order Acknowledge by email
4 Y2 }( m' f* P& R; R- {- Order Checking according to guideline
5 H2 D" F& {( W( v' @+ l8 m- Order/Data entry Accuracy in time manner
0 c- J( A1 w$ `' j, z- Charge Credit Card to approve payment
) x6 n+ ^1 w2 n; U# ~- Send orders to warehouse to process
8 B4 E9 ^" Q" ?3 l- Communicate with warehouse if there is any special request or Inventory Shortage
2 k! A7 s- e& X- l! L: z* a4 X& a; [- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
, y: Z2 z9 R1 k- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
/ d% H& V. E8 h* Z- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
' d7 d; g1 t+ i) X/ `$ p8 r- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
1 `6 W1 M9 v( }. ]& X/ k% M- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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/ w% R7 I) W, m% j3 b& }II.        Logistic:
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. m' e6 S' `0 h5 q- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
! \* z# E' g! `7 n- Support monthly summary of transporter scorecard reports along with tracking metrics.
7 u4 ~/ t6 x/ B" i# g6 G: d" c* o- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
* S2 U* A  n9 g- Develop and present status reports to improve and supervise logistics order performance.
% k& }4 l2 F3 ~3 e( U# u/ H- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

- ?6 ?* d8 o& y/ A% ?3 `III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
# ]; t& O1 n( R' D( b% o- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
2 ?% n( y" p  _' W# [$ ]- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
, {( T, e: E' D# |8 h% y- F- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
, [& X7 P7 }( o2 J- Assist Auditing’s request for Order Processing related procedures
( Z/ E% k* K% p+ S. T7 Z- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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