Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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) g+ |* a( l- L. h+ U% @Company Address:
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HaPe International Inc
1 x; c- B% ]$ s8 ~199 Pembina Road – 2nd Floor
# F" G( }5 N; R1 h( HSherwood Park, AB
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; {0 N! z3 K3 @& ^Job Description
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% M5 {) D" E5 f8 m# M1 W2 cRequirements:

) M& \  [+ K  X- }1 Z- C- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
0 [. S0 Z) F% j; d5 K3 s5 C+ v+ ^- Must be detail oriented with the ability to multi-task and strong time management skills
7 I6 [; G. F8 U( A0 B- Thinking and working logistically,  responsibly, independently, accurately and timely.
4 Z3 n- a1 w' E4 S2 Z% z; c: a- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
. g7 f7 d( Y, `- J) T: L" P  ~- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
6 W2 z3 j' X! Y6 {; |+ \8 \! w- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

# A7 U$ [6 M) {" kJob Duties:

! S& N" @, k- b/ x. W3 wI.        Order Related
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* ^* g. C( S2 y# r( m0 C9 ]- Check order Accuracy in time manner
' r8 o4 N# b* C* ]- Order Acknowledge by email
- Order Checking according to guideline
6 P$ D: u8 z* r9 R0 j2 \- Order/Data entry Accuracy in time manner
: M6 `; A: w. @+ r  v; V, g- Charge Credit Card to approve payment
6 B4 D$ i" K% j" W6 |- Send orders to warehouse to process
* K1 Y5 O' F+ T; N6 h3 x- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- U2 X, w$ ^0 _4 ~; G) l- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
) |: X& q4 l/ K1 G1 h# E- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
+ M$ @2 c' A! d# g3 m% y- Point of contact with warehouse for all related matters
" `. I+ t2 V7 f4 Q. E' Y- Point of contact with Factory in China
9 d$ l; I$ I9 W- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
' k/ t! S, _9 i2 x- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
7 y4 r9 x6 l& k6 i! T1 s: n8 K0 x% b- EDI accounts related work and others as required
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II.        Logistic:
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# K! E9 _: H6 w" v- Organizing and managing inventory, storage, and transportation.
* v5 i% b; [* p/ E- R. L" T- Analyzing and optimizing logistical procedures
' ^6 Q! Y% q5 C  ~0 I: B- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
' n5 a  v* ?% \6 ]- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
, k9 P8 i' Y6 }+ L5 l% I- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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7 J" U/ ^$ h1 f3 v. C- j% EIII.        Others:

0 l1 t$ Q" R8 m- n# \* j# Q6 D- Respond to customer & Internal team’s inquiries and ability to solve problems
1 p9 M: P0 |3 |2 k9 I- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
; ^1 B2 W. ~1 x) m- Work out Sales or Inventory related Reports on Monthly Basis or others as required
. `0 j, P* g& R- Work out Weekly Sales Report
9 i% a9 x. A: o& w' B- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
; I6 Z0 F7 \1 C2 Y4 z- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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