Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
4 y& r% C% N/ b7 a! A/ w2 x
Type: Full Time

Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
  u" k) N* g5 [: ~' r% k( k/ ~Sherwood Park, AB
9 t& l4 r2 I) l1 `, XT8H 2W8

Job Description
/ W% y6 N/ T8 E  }
0 s' ?& D& {  i% u# DRequirements:
( V" b4 Q% H) B
6 M( a9 {! Q- }* U  X% S; J6 K- Carefulness and Accuracy about data checking and data entry.
& s/ v) x. n$ g7 a0 I% n& C! B1 _- Attendance is key factor
: [1 M) x4 s: L0 B. J- j- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
; \+ v# N; S* s$ q' D/ ]- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
# W1 `% C9 h4 }7 m7 C8 n6 P3 E- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

9 O' c* Y6 n3 ^( V" r! N2 ]$ v8 t- GJob Duties:

& |  ?4 x. h5 }( i7 vI.        Order Related

6 Q8 W. |6 f' G5 ]8 l: L  e7 d- Check order Accuracy in time manner
8 ~8 Y- ]9 S( K- Order Acknowledge by email
- k6 x( q8 Z6 f- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
+ f4 ?; ^$ o; c5 E4 i: W- Charge Credit Card to approve payment
% r2 k3 h& a: t, w' s  G( v- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
% V) U8 X" L( k1 z+ n- R% ^9 ~- Follow up and report about order status
- B& D. d% k! |/ \% |- Ensuring the safe and timely pick-up and delivery of shipments.
) o. c5 G* F- {  i5 s. |. T- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
3 b0 Z' z. }: M  l0 t- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
! v6 a  `( n4 L/ @$ i: ^$ s- Point of contact with warehouse for all related matters
, A2 [, e8 B1 m: j/ g% m- Point of contact with Factory in China
; l( k! q6 ~! K  L0 k- Check Customer credit and fill backorders accordingly
; x/ M: j1 F3 s0 x. Q- Communicate with warehouse for shipment shortage
) e- t4 F9 f9 p1 q, X- g- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
2 l* R+ Q8 ~9 w! V- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

) \. v. w9 p1 @1 |II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
/ h0 P- P1 {( L" c3 \8 a- Support monthly summary of transporter scorecard reports along with tracking metrics.
( X) |: H1 z7 i6 q- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
% a. f6 b8 l) Z7 @1 x+ T- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
: H) _; V4 e* {) {- L6 W0 z9 k- Develop and present status reports to improve and supervise logistics order performance.
: ?4 E# @, ?+ [5 T3 h- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
( U# K) G. q" v. [1 a# F# Z, U- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
  ~$ {" u9 D# l' y( o: |$ S+ Q- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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