Hape International Inc.

33118188

8 v0 L9 d8 Y2 _3 }  L
* }/ q' Y- u" Y. }Position: Hape Order Processing & Logistic & Inventory Coordinator
6 g0 x) S' g/ y/ R; j
Type: Full Time

Company Address:
' U. |/ v9 S, e" i4 ?( u4 a- _' o
! }& v0 x% n4 f9 P+ q( b* IHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
9 B! c) `# X% `T8H 2W8

/ j% e  f- T" ^9 m1 L8 i) RJob Description
& }. c- |1 \# S/ Q. B, {, \
% C; Y% I* G2 k$ d% j8 }2 c+ IRequirements:
- g1 z" }8 I9 q8 Y$ ^# p: G# R
- Carefulness and Accuracy about data checking and data entry.
# D7 L5 G7 P  v% _* m/ R- Attendance is key factor
# m  a& X0 N0 w& p2 ^0 S* h- Must be detail oriented with the ability to multi-task and strong time management skills
; Q/ x3 v- r& K) [8 |- Thinking and working logistically,  responsibly, independently, accurately and timely.
# f/ v2 H% n. T2 l- ?- Excellent written and verbal communication skills.
, }: _0 D" p( n  X$ _' k! e4 E- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
3 T: u3 T8 V/ z* O; {$ @1 M- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
4 W3 H5 K1 A8 r8 T- Overtime may be require during Oct – Dec busy season.
1 M0 g( h' n2 s/ |! q0 p' C3 J7 d- Bilingual in Mandarin and English is required

Job Duties:

8 U3 m# W  Q3 Q: {8 _# oI.        Order Related
* ?# f- G3 }+ ~1 O- C* A7 p
- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
* j  }& V% B) A' s* m4 t- Charge Credit Card to approve payment
  d6 S) A7 Q% p$ R1 w. P- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
/ _0 Z$ i& h$ W. J& u- Follow up and report about order status
- ~8 f9 m: ]" q1 z: y$ `  ]/ M- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
0 U) Q; _( ]$ |) L- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
4 m; ^5 U- g. {6 T" [5 s- Point of contact with warehouse for all related matters
+ D! d1 l3 b9 R. s7 w; q- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
  x( A4 R" E' C! E- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
) w. O- N# j5 G! I8 U+ t0 g- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
( ~( `, F2 l+ E" l5 w3 b: e- EDI accounts related work and others as required

II.        Logistic:
  p6 d. t. L8 K
0 }4 R; Y4 s. R  k- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
3 B4 I7 R: n8 g( W- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
" F# c  B. K4 ~8 U7 L- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
' ?9 x/ u' {* X* f7 D- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
" x+ e" Y1 @. @
6 d1 j" x4 C' zIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
" o" p7 x  Q# x8 O- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
* F! J& r2 _3 k6 Z8 J; I" _- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
' |# @1 ^7 }0 D, s. F$ d% _* L- Customer Service and other duties as required.

" ~# \, i, d9 c0 EPlease submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up