Hape International Inc.

33118188

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* m) v9 Y/ H( Y, C- Y" W+ M# _, {Position: Hape Order Processing & Logistic & Inventory Coordinator
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/ s  y! r/ ]; p' o! xType: Full Time
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Company Address:

# ]& l5 O6 G# a( |; P7 ZHaPe International Inc
6 ^. O, P+ y3 a199 Pembina Road – 2nd Floor
# d* q3 q  Y- {- \' j; Y2 dSherwood Park, AB
T8H 2W8
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Job Description

9 @# M: @- Z% j3 z, ]5 gRequirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
' `' G! Z+ Z" @8 e& ^/ t- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
. w+ W  ~+ o4 e1 \, I$ L- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
: k& L  o8 \5 P6 D) D- Overtime may be require during Oct – Dec busy season.
6 ^4 l# q/ d& X! q- Bilingual in Mandarin and English is required

Job Duties:
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I.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
, N* z1 R# \8 E0 ^8 v' f- Order Checking according to guideline
7 v" l1 G* O7 }- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
* G6 Q) x$ Z: X# ^0 R- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
$ [7 Y. I$ V- a1 h& U- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
4 r7 D: @. T: y; [/ U' }# T! d- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
4 G* }- e, x8 P- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
% r+ B) p- C8 W5 d# ~' O- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
; k& j; i1 n* x7 Y  P$ b# L7 O- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
' T3 h4 {2 u6 g/ y% H2 o- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
& l/ A+ r! [$ a; y$ t2 i- Identify sensitive clients and interact special customer requirements with carriers.
2 x: q1 r9 T4 O# E5 m2 `- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

4 W: r, w5 ^4 z5 r5 q! j1 M" {$ e6 @III.        Others:
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6 M. [/ g% M( i5 S0 w- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
" A; G. y' f6 K- Work out Weekly Sales Report
1 n& D+ r. i1 S5 c' `' r- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
, k% p, z( L( ^) E7 R% ~9 P- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

! r. d9 W+ m" p. e# t$ h; _Please submit your resume to info@hapetoys.com, thank you!

33118188

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