Hape International Inc.

33118188

; e1 u, q4 H0 NPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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Company Address:

2 f: q. {3 T, [" R, dHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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8 g1 e' A( {3 \8 VJob Description

Requirements:
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+ H  _% h2 l$ e0 I! x! Y4 X9 K" S- Carefulness and Accuracy about data checking and data entry.
- c! P# P  _, d' ^5 R1 @' K4 {- Attendance is key factor
/ }' m9 N  v* V' j; S) s! \- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
0 |: n0 L% Q2 o" u- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
$ @7 G& K2 L" T) _# K/ U8 _- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
) l: s3 I$ ]$ p/ a- B. T# X# Q6 ?& s, Z- Overtime may be require during Oct – Dec busy season.
/ W2 |8 k6 y7 R1 y- Y* C- Bilingual in Mandarin and English is required
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' x, n9 H8 `( S$ ]Job Duties:
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2 R4 n+ x) ?& W- D  Q7 F7 tI.        Order Related

6 j  f5 B  j' m( l- Check order Accuracy in time manner
- Order Acknowledge by email
. g) i* X8 ?' u' D- S- Order Checking according to guideline
# R$ Z& L4 J6 g& q; T- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
( x7 g  R+ {8 D9 x6 z4 o( |- Communicate with warehouse if there is any special request or Inventory Shortage
6 u7 b# b0 ~4 ]: e/ T- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
# o' z8 n% y6 P  \- Submit ASN and invoice on Customer Portal in Time Manner.
* Z% H8 _3 f0 r7 N+ q% u( d3 ^- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
1 S/ k2 m" ]. f6 U) q; E5 P- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
& {2 {$ O- p& \. L- Communicate with warehouse for shipment shortage
( x7 Z- ]) M6 r2 t# X1 i4 g- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
4 Z7 e' F* D! b- EDI accounts related work and others as required
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II.        Logistic:
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7 K8 Q# b  v7 |7 j  }- Organizing and managing inventory, storage, and transportation.
; c& f- ~& `6 t- Analyzing and optimizing logistical procedures
3 C* l- B, u+ Z: t: J- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
3 Y5 O3 V9 w$ u- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
) H  E& i) ?4 e* S% x: w. W- Identify best cost effective procedure of transportation.
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III.        Others:
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; K4 c0 b: `$ @, B, Z- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
) n( a3 J! N7 n& U1 u' T- Update system with Shipping information at order level
) V% @9 o& I3 ]+ H' d' s' ^- Assist Auditing’s request for Order Processing related procedures
1 ?+ T& u) Y5 g5 z* R% n/ t5 [; ^9 V- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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