Hape International Inc.

33118188

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2 W$ E, q5 ^, W% |+ vPosition: Hape Order Processing & Logistic & Inventory Coordinator
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9 @0 O4 e  z7 f# H0 U: k( vType: Full Time

% [: H  G9 G4 P. S, y' WCompany Address:

HaPe International Inc
& r( x" W4 j# k$ U& J9 W7 V199 Pembina Road – 2nd Floor
4 g" K8 m0 N! [! @Sherwood Park, AB
; u! ~" L6 A6 hT8H 2W8

Job Description
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Requirements:
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$ V/ _- `+ x% S5 H0 F  r( k- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
9 K! e3 I0 }8 n: _, c9 q- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
" X7 e5 a; \* I. }# A5 {: G1 Q9 I6 X# v- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
2 ^& k. M$ Z; q1 {+ F9 F6 V- J- Overtime may be require during Oct – Dec busy season.
: [$ r( m& S) o  ~0 M, V- Bilingual in Mandarin and English is required

Job Duties:

$ v) p8 p) n( M: b" q5 DI.        Order Related

- Check order Accuracy in time manner
* X, H5 }+ M! p& G6 n9 r- Order Acknowledge by email
- Order Checking according to guideline
* C9 r1 ]& r: f; |  W- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
9 D' T0 m6 M, ]- k+ ~$ t- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
0 M4 n- Q9 \' {9 ]" ^- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- h. B5 _! R4 ~" T7 o1 M- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
* k& c+ J: h& ?; X& c, T- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
* H8 K, v! a9 i7 d$ q- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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+ \3 o8 x! x6 K/ Q! aII.        Logistic:
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8 j+ }* o$ ^1 s3 G) R4 {- Organizing and managing inventory, storage, and transportation.
4 c/ B! s$ e/ S1 R0 J8 Z) ~# [- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
: r* N# I6 @; T# \0 c$ P; r+ F$ b/ l- Instruct carrier agents and supervise for ample action and results concerning transportation.
: O6 v* f# z! [+ t- Identify best cost effective procedure of transportation.

! y7 b) Z& e/ \9 k. w1 SIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
+ o9 y8 e8 y$ H' h! D& D/ E4 V- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
6 P6 u! m! [6 |( e4 d- Update system with Shipping information at order level
- S0 E) }- J. v+ \( d- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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