Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:

HaPe International Inc
  w% L: x8 E' O( f* ^8 d199 Pembina Road – 2nd Floor
( s/ h1 A$ g" R2 q- y- VSherwood Park, AB
T8H 2W8

Job Description

7 Q0 T( u4 ^6 dRequirements:

( J. O1 G1 ]6 p1 X/ I- j- Carefulness and Accuracy about data checking and data entry.
2 p+ c0 M4 H8 Z: W; j% Q( x* f- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
  w/ Z$ w: Z# h2 f8 F( {& T- Thinking and working logistically,  responsibly, independently, accurately and timely.
1 S% i- K) J' \* x" f- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
0 r2 x  ?  q6 |, ?! w% ^- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
5 c5 ~- Y6 L1 Z. ?3 d  z% X2 [# g- Bilingual in Mandarin and English is required

: ^3 z: C8 G9 o- D% P1 vJob Duties:
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I.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
! X: s( F2 e- B- Order Checking according to guideline
/ b- g: X, o) t: P/ T9 x- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
) h  u6 @# T) r4 Z2 f7 U- Communicate with warehouse if there is any special request or Inventory Shortage
1 }2 M' F* z  B9 ^- Follow up and report about order status
" j4 I  ~  ^& ~- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
4 t) _# s* X. T" L) k% Q& U& W- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
7 w4 T6 Y8 Q0 ?- Submit weekly inventory update on assigned Portal
# _$ X: H: L+ ?- Point of contact with warehouse for all related matters
0 |, J8 {$ T/ u8 Y# O- Point of contact with Factory in China
9 }! Z; e0 Z& Q$ d; y5 `5 `/ {- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
, I( h& I% N6 Q- EDI accounts related work and others as required
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4 H9 t' r" O, QII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
2 A; X$ A% j1 c- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
* y4 a- L7 \+ o- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
7 f. n6 Y& \1 P' t, R- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

5 w# T" G6 P% K9 m+ h8 F/ C; O; y- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
3 Y+ I: u4 D) f' q3 u1 U1 I% S: _/ L; {' O- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
2 o7 A: x$ R7 Y  [0 _5 g4 J9 C; q* b# w- Update system with Shipping information at order level
3 c) Y& _* m2 i- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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; U6 C% \, C! S9 [7 _; kPlease submit your resume to info@hapetoys.com, thank you!

33118188

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