Hape International Inc.

33118188

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7 ^' b& S9 |+ G3 mPosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:

+ i  |* j$ I; Z, \; Y% L1 GHaPe International Inc
199 Pembina Road – 2nd Floor
6 ~: y1 w+ }0 Z7 r6 M9 D. j" gSherwood Park, AB
T8H 2W8
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Job Description

Requirements:
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- Carefulness and Accuracy about data checking and data entry.
  Q/ x0 D- l& u4 m' X& I- Attendance is key factor
! Z6 P1 \( F5 U" c+ a- Must be detail oriented with the ability to multi-task and strong time management skills
: m+ \+ e8 ~$ z  H1 _! R  G: L- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

# o; t# G$ j7 A( Y5 UJob Duties:
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I.        Order Related
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- Check order Accuracy in time manner
" k! v7 U9 R, a0 y  i4 ~- Order Acknowledge by email
; T0 }: o% [8 z# _( e7 a- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
6 k% n4 L/ R# q! d. H3 ^3 g- Charge Credit Card to approve payment
& ?/ A% B1 ?7 y8 ?# z- c" Z- Send orders to warehouse to process
3 @. ~( t& ]: R* T8 w- Communicate with warehouse if there is any special request or Inventory Shortage
# P1 x: U- N' S! {" U# l  z8 c8 N- Follow up and report about order status
9 v2 [* ]1 |) r  v0 E; J, D- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
/ R8 I& B3 t; j5 G& t' ~0 Q$ x0 Y2 l* I- Addressing and resolving shipment and inventory issues independently
' |0 B; h$ m6 @! G! w- ?: S2 M- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
% x. O( c% g, `; m4 f! Z, y- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
8 v" B2 ~) F2 f# n7 W- Communicate with warehouse for shipment shortage
7 E4 L# T. H  W! o* x3 m# `4 w7 X- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
7 I; l1 z5 F, G0 ~$ E, O2 a6 e( I- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
( w, p9 x/ r: R, K" @+ }5 z; g$ z- EDI accounts related work and others as required

; ?: d9 A' o  J3 QII.        Logistic:
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$ L/ j6 x! V* H1 c. m- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
8 M6 l4 f1 C5 j& _7 G9 Q4 s- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
! E+ n& ?. P  {) m4 {- b- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
1 ?- z  q2 c9 z+ J% L1 k6 g9 C- Collect scorecard metrics and ensure to persuade changes with suppliers.
/ l" Q2 m: k5 B4 u8 J- Investigate alternative distribution processes effectiveness for definite customers as required.
; a1 O/ V7 M2 i2 H& L- Identify sensitive clients and interact special customer requirements with carriers.
& E- ?5 Z' i/ U5 s, M- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
  {1 N1 g" L2 N% M, e- Identify best cost effective procedure of transportation.

1 |) d/ @2 Z( H' r  W9 }III.        Others:
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, ^3 q4 D" v1 a$ ?. x7 G- Respond to customer & Internal team’s inquiries and ability to solve problems
! b1 T+ W9 @1 h2 e" `( ]- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
/ w6 D' `7 o) W( }- Work out Weekly Sales Report
$ e" y- b- O5 l6 A5 M& B- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
# f! E/ ]; U7 W# \' y- Update system with Shipping information at order level
- ]0 l3 i/ L+ l+ n7 @- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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