Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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' }% |* L  T7 @7 |  m, NType: Full Time

Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
" b$ Y7 J' c3 ^- QT8H 2W8
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. @9 C* w4 s) T: QJob Description

- p- `5 O  }- F  g- y3 W. c$ hRequirements:

9 Q5 b. W9 b; G' K8 D- Carefulness and Accuracy about data checking and data entry.
( {9 W% p5 W2 `# V- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
! [, t, ]6 h) }, _  H- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- ^1 ^- [. D: m9 X. @- Could handle high pressure work and cold calls.
. x. ]) ~; z5 q7 [' G" v- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
4 |2 u/ Z5 }( Q" q+ y+ ^7 l- Bilingual in Mandarin and English is required

; ?" P: a4 i; E. uJob Duties:

/ K1 F$ D7 d$ dI.        Order Related
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  Q. u5 p5 G4 M+ `- Check order Accuracy in time manner
6 g# m! z) r( B8 l4 B- Order Acknowledge by email
+ h" n# M. w1 a/ w7 r3 \- Order Checking according to guideline
& d) ^  f8 C. _/ y, j- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
  N7 G* `0 |  S- Ensuring the safe and timely pick-up and delivery of shipments.
/ E5 ?( V8 E. C1 A: S8 x, ], n- Monitoring shipments, costs, timelines, and productivity.
7 U0 y! Z8 z+ ~! |% K9 y$ x- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
3 ?  o2 t( g% x! `% t3 |5 H8 V: D- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
) k, `& y! |" p) e4 ]4 x' `- EDI accounts related work and others as required
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9 S) d; |% _1 i, F& v7 d5 {II.        Logistic:

: }. R' w( h# Z* I, U; {- Organizing and managing inventory, storage, and transportation.
8 @* Y  K& O: D+ r- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
! ^6 u8 V: ?+ t+ A: P- Support monthly summary of transporter scorecard reports along with tracking metrics.
7 E0 @  i* h/ y) D- z+ o3 q+ o- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- i7 v  h  a  @& n# ?- V- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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5 Z, v" z1 [; R2 j( a5 R) yIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
5 i4 j9 {6 X/ H8 i4 w$ C0 P% J+ u- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
, E- m1 a: t' w: ?( I; N- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
) m2 v+ C' D" \& f- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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