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Key Responsibilities:
9 U/ ~* M! t0 l+ y# w" D/ d• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.+ T6 ~0 ?9 w& p, i/ i
• Post advertisement, r0 k1 z3 f8 I0 k) M# D, n. m9 N
• Answer phone calls, and respond to email and walk-in rental enquiries.
$ j G( W' ^- j. Y: q2 Y# @, @• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.4 h& f% N/ R! {! ~4 q* B
• Schedule and complete suite/house showings with prospective residents.- F. W5 U2 S- Z& V8 a' y1 a
• Enter and set-up guests and new residents in a database.* [- p: f* w4 _# u) B; y2 _9 D
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
' H9 I- o# V1 n7 u" g: t( A, \8 l• Schedule and complete move-in and move-out inspections with residents.
- R8 |1 m- x q; b% ~5 o- M• Perform route inspections as required.
* F& p* ?1 K5 o$ c; `• Assist the Property Manager in administrative tasks as required (security deposits, leases).$ V4 P- Y4 \7 F: h7 n( g
• Ensure compliance with the Residential Tenancies Act in all procedures.
* b# o/ m: o7 ~4 Y5 h• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.' l1 _. T/ Q& X5 p4 E
• Ensure local, provincial and federal laws and regulations are being observed within the community.# s* T; B8 e3 h* I L
' U% ^2 F& y* y) _! s. iRequired Skills & Abilities:, y9 v3 [& s8 n; ?
• High school graduate; Post-secondary education is an asset
8 {* I, i) V8 G. } [- v! X• Two years relevant experience in sales, leasing and/or customer service is preferred
9 Q* X2 I+ P3 c" ^• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)6 h: T a! V. Y5 S6 w
• Strong interpersonal and organizational skills, N: U+ ]' c; |0 ^3 j2 m+ |
• Exceptional communication ability, both written and verbal' |. g+ Z8 T; Q9 m, i- R/ t6 p
• Must have own vehicle and valid driver’s license
! @- e. Z2 C6 X1 X+ Q• Proven customer service and resident relation skills
9 R1 a7 s8 m. x+ j& S4 u• Must be flexible and willing to change roles or responsibilities as required
: ?) W) h! O" Y, i- }* P• Security clearance required upon offer of employment
1 z( s& Q3 V5 y* W• Must possess a sensational customer service philosophy6 ^' ?3 G4 N/ G
• Highly organized, results oriented and ability to work in a multi-functional team environment' U4 c2 Y- H: K L8 Y' M
• WORK AT HOME (Southwest Edmonton only)3 @. ^6 J% Z7 L, k( V0 W
9 \7 _8 G9 e4 P& V _0 B) u1 d5 l) bPlease email your resume to annagao13@gmail.com5 M* W8 T# j$ v+ {
Thanks" Q& [: f; }8 r7 _1 R
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