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Key Responsibilities: N2 C; Z1 s% v
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
+ o) P n" _" W6 C) J% g2 }- N• Post advertisement$ I& Z+ r9 D3 k7 M
• Answer phone calls, and respond to email and walk-in rental enquiries.$ N1 \0 I! t+ ?; s
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.2 @; [& v! ^- f L
• Schedule and complete suite/house showings with prospective residents.2 C3 t3 m8 e6 T" ^. c/ l
• Enter and set-up guests and new residents in a database.- [/ i A& Y- ?6 z) E3 E
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
' i+ C) u1 P6 ^, v. \4 z+ g/ j# g• Schedule and complete move-in and move-out inspections with residents.7 ~7 r' ^6 b( q/ c' z
• Perform route inspections as required.
3 V5 d/ b; s6 l4 S• Assist the Property Manager in administrative tasks as required (security deposits, leases)., {4 ^) Y! F! S0 W( V& R
• Ensure compliance with the Residential Tenancies Act in all procedures.
7 ~9 L. G. o9 F2 {% E• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
2 p1 Z% D" L$ j, U' j5 {• Ensure local, provincial and federal laws and regulations are being observed within the community.; ~: t# q0 @( S' K4 Q; o! {+ [
! W) L; H7 p/ j1 ]) `Required Skills & Abilities:) X$ V* ?7 m. m+ Q2 i
• High school graduate; Post-secondary education is an asset
6 c* f$ q$ R- W) s# }1 `' [9 S• Two years relevant experience in sales, leasing and/or customer service is preferred- g7 `3 _" |: u5 T
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)% Q( L8 B! _! z9 Y @! Q1 m
• Strong interpersonal and organizational skills
9 [& @; L. v+ n) _ ]; Z# @• Exceptional communication ability, both written and verbal3 C l4 V) K- [: W' m
• Must have own vehicle and valid driver’s license4 ?% a9 r9 w3 U& T, ]& o
• Proven customer service and resident relation skills
- i6 q2 o! k# s* e) X• Must be flexible and willing to change roles or responsibilities as required2 s4 _5 i# i; M( t: @! w
• Security clearance required upon offer of employment1 m5 o4 U: J2 g' a
• Must possess a sensational customer service philosophy6 W+ K0 ?. J7 u( U9 b3 T+ B
• Highly organized, results oriented and ability to work in a multi-functional team environment- r' h% n' `% v6 s* u
• WORK AT HOME (Southwest Edmonton only)- O! a( |; M* O: X
( F" H2 m, R+ g4 m/ M" gPlease email your resume to annagao13@gmail.com2 c4 r; S4 V6 J d. z4 F7 X: G2 k
Thanks% g( d9 x) S; Q/ b5 N. a6 m
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