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Key Responsibilities:$ W0 y% B- R% I7 @( v
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
% t/ I: r' }% k/ Q• Post advertisement
9 N% p' M5 X5 o2 n' v• Answer phone calls, and respond to email and walk-in rental enquiries.) A" @: t6 K' Z& ^* w/ u
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.$ {- T0 U4 |! J& z
• Schedule and complete suite/house showings with prospective residents.2 T) V+ E7 y' d9 U N; G" K
• Enter and set-up guests and new residents in a database.
: C$ T' y0 ]' n* Z• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
8 w# X q2 `8 U' E" v7 n) y3 g• Schedule and complete move-in and move-out inspections with residents.3 ?& C1 N/ B, m' L3 F
• Perform route inspections as required.) I% [5 Z1 u, \6 C% V
• Assist the Property Manager in administrative tasks as required (security deposits, leases).
' }; J; j5 _- e4 W4 A( c# w: V& i• Ensure compliance with the Residential Tenancies Act in all procedures.4 ?& {9 ^: Z x6 I% [
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.9 D0 B* L# Y F% h' W$ e4 O
• Ensure local, provincial and federal laws and regulations are being observed within the community.( p" z' O2 G g) q
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Required Skills & Abilities:
; ]4 ~; ]2 u0 m0 }" W• High school graduate; Post-secondary education is an asset* G( X; t6 t' b, {, M( B, ]$ B; @% e
• Two years relevant experience in sales, leasing and/or customer service is preferred0 Q# |4 A# f; V! f+ k
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)) ^; B3 N6 `" d& a
• Strong interpersonal and organizational skills
J0 C) g: J! G4 ]" g( u• Exceptional communication ability, both written and verbal% k/ V9 d/ X* L. f7 [+ d
• Must have own vehicle and valid driver’s license: Y5 S7 g4 e: G9 {
• Proven customer service and resident relation skills
! \$ C' V. B4 T! L9 O• Must be flexible and willing to change roles or responsibilities as required, k! v0 `# T% H# u' I r
• Security clearance required upon offer of employment+ |! _0 N. \/ L( Z# ^( X; l
• Must possess a sensational customer service philosophy
) w: T4 \$ A$ r* p& w' r( F, I# N• Highly organized, results oriented and ability to work in a multi-functional team environment8 l. u! Q1 d& n9 e5 ^/ o
• WORK AT HOME (Southwest Edmonton only)1 t% f) v6 B2 R7 r/ R
# o$ T! }9 I [8 {( s+ E3 a3 E) x3 ePlease email your resume to annagao13@gmail.com
. z% U2 N5 _2 o5 rThanks; g5 ~/ A( m' P1 k6 x8 H
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