 鲜花( 3)  鸡蛋( 0)
|
我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
' P1 Q+ G5 t2 {3 f有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
) e# r1 U6 y+ o# R
4 k2 g* u: {8 z: m) `0 a. TResponsibilities include: h- `/ L" S0 F5 r( L) Q
! d. F1 @ {4 Z3 H8 J" IWorking closely with marketing, sales and programmers to facilitate customer system integration.
2 C+ \$ J: Z( \/ c6 FWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
5 r) ~- Q$ |' Y* n( U+ ~Technical support and troubleshooting of client software implementations and customer issues or problems.
5 m' K! I# Y% A; j% {/ d+ XCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.; |, ?$ O8 a( M( D7 T
2 ^1 Y, l/ Z# m& t' e& b+ sRequirements:5 R9 ~0 n/ E( [" N
' s$ X' b. _# t2 Y9 m- Advanced computer and technical knowledge8 z& \) ~( ?3 y6 e" U
2 ~& O o. u0 o( K: b- Ability to solve complex problems in an efficient way
& l( \# Z. y' b% Q, ?) r. h, ?9 I! Y0 y: O
- Ability to communicate in an effective and constructive manner with customers or potential customers
3 P6 L# Y, E" G% I
4 d; {3 C0 g7 S# Q/ A3 P: h- Previous software support experience is an asset& T5 A8 Q4 Q5 M2 I
) T; p* R& O! n" Y! X
- Post-secondary education is an asset
3 p; ^6 L8 {0 O9 m
& |8 X$ `& i2 C5 W3 ~& j- Intermediate knowledge of database and web-based software is recommended* k. m# t3 u8 C
. u* r7 T! i) M: b& y6 e* U8 X- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended1 ]% p6 g4 t2 @$ {+ I
# M* K; S' O+ y$ O8 w |
|