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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net3 @2 t. |2 f7 f7 j7 b! c/ Q1 ?2 p7 |
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢0 \: E8 b' z; V% \( b6 t: q
4 [/ g3 l+ [' x5 \0 SResponsibilities include:
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( K2 U, q3 H" T# i. A0 k2 nWorking closely with marketing, sales and programmers to facilitate customer system integration.
- w8 R$ {9 O8 C" q2 J/ Z0 jWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.# g) o, w" m! g! f
Technical support and troubleshooting of client software implementations and customer issues or problems.
% n. G4 g6 y. ]) ]6 p9 }4 A* dCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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/ {) E4 V; t2 U- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way5 c3 Y: r# R' j
9 D5 c5 _. O6 u* T: B- Ability to communicate in an effective and constructive manner with customers or potential customers `! h& n- @! ^3 O2 u5 m4 c
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- Previous software support experience is an asset
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- Post-secondary education is an asset
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3 l% t6 L3 I% g4 ]1 y- Intermediate knowledge of database and web-based software is recommended _& i; R4 Z9 A9 j! x; a
0 T6 }- k( T. A+ _- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended5 r% x3 Q( v/ E O; W& [
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