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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net9 Q' P" E% E; F9 y4 P+ i
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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* U% y8 P2 ? t! Z4 ?Responsibilities include:
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, ?$ @2 c& Z$ H/ U2 H; sWorking closely with marketing, sales and programmers to facilitate customer system integration.3 E9 C) Q H: Y% V" ?
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
7 l; O2 Z# ?3 ITechnical support and troubleshooting of client software implementations and customer issues or problems.
, \* _# @5 s: fCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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/ ^% }, H5 B+ ?Requirements:
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; E9 [- {# {0 I. u' q5 A- Advanced computer and technical knowledge! ~+ ]4 Z5 G8 ]
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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1 I) g9 X/ V% M- Post-secondary education is an asset7 C' o/ ?) _: r- e/ `+ D$ d
' j" Z0 F! _! z- Intermediate knowledge of database and web-based software is recommended+ N7 _3 T6 T: K: ]: h+ o8 k
( i9 F% x. ]; g* F" w5 b, y- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended& g( l, S5 m8 H; u. P
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