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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
3 n8 ~9 D$ F; m# S& y5 ?2 p+ j! ]有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢9 K6 N) F9 H6 G3 c# ~
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Responsibilities include:
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- W5 m+ O; E. M2 Q2 CWorking closely with marketing, sales and programmers to facilitate customer system integration.
9 j2 }9 E6 |& y" S6 o& w3 `/ i2 }4 uWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
4 e! C; a- o# ]$ P* W; @Technical support and troubleshooting of client software implementations and customer issues or problems.
+ J/ ~0 I: m' o) `, g. ~Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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- Advanced computer and technical knowledge
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0 }* j$ v. R8 ?# \# u w- g- Ability to solve complex problems in an efficient way
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) e* v1 `7 D9 G) p- Ability to communicate in an effective and constructive manner with customers or potential customers
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8 i$ @2 L+ K, r0 h- Previous software support experience is an asset* f% l/ ]; K, E. `
2 v, G* g: T& ]( S- Post-secondary education is an asset
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: ?: U6 O ` W% p1 l: l- Intermediate knowledge of database and web-based software is recommended2 v% g% K6 V% a% \ p/ o
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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