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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net& d n- i' V; u) C: Z4 E
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢+ N i P1 Z4 Y. t& \
8 G+ C F- r! `Responsibilities include:: Q& {" I N/ B. N; G" h1 U2 X
8 _( t3 |, l; t3 RWorking closely with marketing, sales and programmers to facilitate customer system integration.
1 Y& L" W I m& ZWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.$ E+ t7 R; [) ~& m* q4 M
Technical support and troubleshooting of client software implementations and customer issues or problems.
Z9 K! }0 ?" Y5 ~4 mCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.* [5 i7 I& E( Z" q$ I' t; J( D
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Requirements:2 W' [+ Q l; @5 h
+ x1 }6 o& l/ I) b4 S4 N& o9 X- Advanced computer and technical knowledge0 U' R4 r0 q2 k: L
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- Ability to solve complex problems in an efficient way9 j b$ `5 n v8 _
4 N; O5 r% m9 P1 ]- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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6 I/ y, K+ X9 `3 S' u% t7 n1 e8 l- Post-secondary education is an asset5 A F/ N5 p* e" l
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- Intermediate knowledge of database and web-based software is recommended5 h+ L' ^" ~3 p' i6 o2 w) L
7 V* r. F2 u2 H) Z" D7 }, E- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended2 U6 t4 r9 k& B6 f
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