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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net! ], Q6 A+ R4 \0 ~5 L2 Y
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢% j% o, y+ F( D
4 b! A+ @7 |' j& K. ]# ]% FResponsibilities include:8 |5 ]2 ~' |3 W3 W, O: T
# T7 L6 P8 T c4 }9 _2 ^$ kWorking closely with marketing, sales and programmers to facilitate customer system integration.9 N2 I# u! h" I; T0 G
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
% a4 ~7 q) p& _Technical support and troubleshooting of client software implementations and customer issues or problems.
4 _3 ~7 c) a5 PCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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0 h+ y2 |4 v4 U; K3 V8 w2 G. [8 n: cRequirements:
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8 N/ C9 u& r$ Z# B; ~- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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4 C9 @' h, |- l0 L- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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