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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net- Q) a4 b1 B1 W7 M$ E; X+ [8 u+ g2 ?
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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1 C/ Z' @/ S$ MResponsibilities include: l7 B- g3 _. c$ W$ b/ p, w
, T" ]2 {; R7 L# [. C0 wWorking closely with marketing, sales and programmers to facilitate customer system integration.
, o4 N. u, Q( uWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
9 p4 v/ T$ F* [% Y1 XTechnical support and troubleshooting of client software implementations and customer issues or problems.
# b8 C' y1 s- ZCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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$ \# M: [$ n3 b5 Z4 DRequirements:
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9 ^; l2 ^9 ]' p8 q' M- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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5 ?/ D4 M' O1 H o- Ability to communicate in an effective and constructive manner with customers or potential customers
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9 Z# h8 w+ y9 Q& Q2 o- Previous software support experience is an asset, T% n6 T8 l" c! t% H& a0 Y
- {9 Y1 b0 U4 H+ F& o* g/ ^- Post-secondary education is an asset) Q; @. R" i# q6 b
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- Intermediate knowledge of database and web-based software is recommended
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: ]7 H& A2 s: a7 ~- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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