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警察在2周前通过媒体给市民的警告:
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" Z* K& a! h6 k% C+ ?4 T! v& a# `Police warn of computer scam
' T* [* m q9 x+ OFor Immediate Release:16-Oct-2012 @ 8:58 AM
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EPS File #:
. `% Y& U9 k$ NThe Edmonton Police Service is warning the public about an on-going computer scam known as ransomware.
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Ransomware is essentially a threat to your computer unless you pay an external company.
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Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. % T% n* u* w/ s/ S4 C. x
) _3 l8 q6 Q9 L% V/ JIt has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”
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' P; {: U! V* `1 V; n4 I“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.”
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer.
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If you receive one of these messages, please be aware that:
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•the ransomware is an attempt to defraud you.
" O' Y3 I m1 f4 K•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY. , {. r; j: ^% G2 \8 g3 Z( ] q. E1 P
•neither police nor any Canadian government agency would hijack computers in order to obtain money.
$ H+ N; |# A2 H. d' u. k' f•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. - @) o0 t: Z& J% v
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware. ; r1 c" r o) p# [- T! \
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To protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection. 5 u; O+ I! ?* F1 F: o+ f9 l
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If you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/
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Please contact Noreen Remtulla at (780) 421-3552 for more information.
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