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警察在2周前通过媒体给市民的警告: J! {) k* D/ b. [; [
9 x9 m5 a5 t$ Z/ [Police warn of computer scam 6 `$ [ U0 i/ a, h
For Immediate Release:16-Oct-2012 @ 8:58 AM & g. k' z7 z" Q& ^4 L! o* }
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EPS File #:
; @% p- }; U- {; `The Edmonton Police Service is warning the public about an on-going computer scam known as ransomware.
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Ransomware is essentially a threat to your computer unless you pay an external company. " A8 f% L! p( C, P+ f {+ h
1 c, C' Q9 A5 ~Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. ) p1 s2 X, [$ J# m0 u
; t* F) T7 Q0 E( G" H1 J( P9 XIt has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”
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“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” 2 N! K; T; p2 ^7 N0 B+ M5 o
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer. $ ~' k2 F; e* C
6 a; R0 L: j7 U6 B' g+ _4 m( dIf you receive one of these messages, please be aware that: ! i" H. v( o' U5 ?$ J
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•the ransomware is an attempt to defraud you. . ~! r3 b2 {& g3 K, ^$ Y# S
•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY.
; W9 X& v2 G! D: R: e•neither police nor any Canadian government agency would hijack computers in order to obtain money.
# e4 Z, h; t) G1 N7 ]6 ~. k2 J: B•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. ; G G1 @5 j9 x5 |1 w
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware. $ `. D: J6 v7 v2 V
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To protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection.
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If you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ 1 I( G* @$ n, {* W
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Please contact Noreen Remtulla at (780) 421-3552 for more information.( b, D, c, J3 Z/ ?, i0 S
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