[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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+ _) M  k. j! B- MPosition Title:  Receptionist/Immigrant Services Worker
, K4 p; I" p: }$ H7 `3 W: UHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
% @0 x$ Z5 L+ v8 M, K& N" x) A/ ^1 S% x•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
, N; h8 w5 ~3 e% ?% g: G•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
6 T' \0 Y# f+ ^; `; @! }•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
1 \4 A; y! ~; u4 ^8 u/ e•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
/ X+ W; L2 O1 q' \•        Maintain front counter service files
•        Perform general office duties as assigned
( @0 S/ F$ W, H' O3 L$ E•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
3 n! X/ P( s4 w& l•        Good English writing and oral communication skills
: O8 E! y* e* X* F! q( u1 d•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
$ ], F; W) F8 C* C* M•        Ability to work effectively in a fast paced office environment
& \9 E  Q3 q( f•        Knowledge of immigrant services
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Qualifications:
3 \5 d" J! J8 Y2 }: J: E$ u8 d2 _. W•        2-4 years of office and clerical experience
" s+ E3 W: b  H( ?7 v8 b•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
& w) u) c* \  G8 t7 w•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
; \7 f  A# n7 G& l8 C& B0 w  j. lNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.