[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
, C7 [  Z+ r# v, H9 d* m( I9 zHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

6 d# @. P/ A* P6 Z% T+ y3 Z2 wPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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( m. B( \% p& O! b. s1 nKey Responsibilities:
) D+ I4 W9 e. w* L; d•        Answer incoming calls and route calls to appropriate person
0 ]3 `+ R) [+ t0 M•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
  v" I7 ?+ f3 n% e% _+ W6 W•        Order and maintain office supplies for the front counter
* B) ]4 ~& U8 X( b% V$ y% l•        Perform general clerical functions such as photocopying and faxing documents
" x% C0 ~* b% j3 ^* `•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
& @6 D8 O, n. {$ Q1 w1 |•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
" e# X$ c5 E; |9 [# e% |•        Perform general office duties as assigned
7 O) C* g$ [! p% F" S# P) a•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
8 c5 F  E8 c) V6 x8 O: `6 A- I•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
1 G1 M  J7 T& N# W•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
1 l* x" J' J: B# v4 Z" H6 I! Q•        Ability to address multi-task and set priority appropriately
8 v, w6 F5 x. Y$ o! A* |7 |& W•        Sensitive to the needs of immigrants with multicultural backgrounds
  p; \9 Q! M$ \0 V: Y4 Y6 |•        Ability to work effectively in a fast paced office environment
. ]; Q/ G9 J' {0 j5 F•        Knowledge of immigrant services
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8 A& U- @9 G/ e1 DQualifications:
% A$ d5 A& o. ?* j•        2-4 years of office and clerical experience
! v% F2 Z) d. |9 D•        Receptionist or customer service experience in a fast paced environment
0 N9 b9 h3 \- e$ Z•        Demonstrate workplace maturity and professionalism
8 y3 S0 e0 `+ `$ h•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
  I0 z9 [; ^% I- s: Z/ X4 H7 UNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.