[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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8 p" e. l1 F' h* o1 _# S: lPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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4 D! |# j8 l; A  @Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
8 |: G; [! P- j  m•        Welcome clients and direct them appropriately
7 d) j6 R- I, b% b: J•        Order and maintain office supplies for the front counter
9 o# l+ S3 `$ Q. i  ~. O•        Perform general clerical functions such as photocopying and faxing documents
- t! E1 l: B# Q  T' P•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
: k- s4 D9 m' c0 |, U, a•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
- X! c1 p8 `9 w, i& U: f•        Maintain front counter service files
& _/ H# y7 a/ h4 M, V' @•        Perform general office duties as assigned
. q; w4 G% L; C* i# l' z# h•        Report to ISP Program Manager

5 L$ G3 E2 e" m$ f$ c$ xKnowledge, Skills and Abilities Required:
/ l' ?2 v9 W( O; u) e•        Excellent communication (verbal and listening) on phone and in person
, o) i2 d7 A5 n# s; Y  ?•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
3 E6 q2 o+ z* c' \% Y9 K! |! V  d•        Ability to address multi-task and set priority appropriately
  E8 \4 r# y6 |/ q) b2 x•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
0 x4 x6 n) }  U# a0 _+ J0 c•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
  O. r8 n! h* B, l$ x•        Receptionist or customer service experience in a fast paced environment
3 E9 `1 a! E' o, ]- e( I0 T•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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/ q6 o, q1 n+ F3 f. OPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
% A& _9 ~' c+ n/ Z; A9 A% k6 e; DNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.