[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
' l& {; O  Y5 MHours of Work: Part-time (21 hours per week)
4 Q# m0 {3 }. x# S2 O% HAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
( {' @/ o' O4 r•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
  S2 Z% y6 e* z•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
) `- ~- i) }) u8 p5 ~' o•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
. Q( g; E/ ^% b2 @2 y$ W4 U2 }8 b9 U•        Maintain front counter service files
•        Perform general office duties as assigned
- |% g) J) M: D•        Report to ISP Program Manager

& t; E9 t  H6 }2 V8 ~0 ?Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
' U9 \9 j+ G( ~4 h  t. A•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
3 V  D5 @, C3 X7 L/ b•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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Qualifications:
  d6 W. G% m9 O1 S! w1 I6 R8 \8 m•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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" a) z$ o8 P) T# T, f2 vPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
% e6 n& _5 k4 [* M. I& U+ kHiring Closed.