[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

; B8 @8 x: q0 I* d; kPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

6 _! S. p* a; p# qKey Responsibilities:
7 t: i. {3 d. s8 V: B8 d: i8 c•        Answer incoming calls and route calls to appropriate person
1 \7 Q& S7 P! i1 j( m7 ?# h. w•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
  p$ w! s5 q6 x% H! R3 W•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
% f* V: w+ T' S  S•        Maintain and update the information boards with upcoming events
. V6 m" X$ i# {: Q•        Assist the ISP team in reminding clients to appointments of workshops or other events
7 v' N  j- Q5 M* m! J% }0 c1 p•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
. C+ }: ^! o1 b6 K•        Maintain front counter service files
•        Perform general office duties as assigned
5 h; d. k& B6 `% h  \/ m1 D•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
; x4 O% Q+ a4 D0 b7 v8 u•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
! q3 J+ ]& V) }# U! ?$ f2 r) y•        Sensitive to the needs of immigrants with multicultural backgrounds
  k$ h8 J7 _' V7 n$ C# X•        Ability to work effectively in a fast paced office environment
/ o7 r& ^- {) T7 s/ S+ ~" g- R•        Knowledge of immigrant services
" ?8 y7 p4 k3 w) ]' R
Qualifications:
•        2-4 years of office and clerical experience
: Y8 R- W  F/ X" E0 `•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
2 y- L9 [. b$ b  H' W" Y: h8 F: DHiring Closed.