[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

% ]3 i, e# g. W0 S$ k! y8 Y# o" g6 ^' FKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
0 D5 a' v/ t9 O; q3 U; ~/ v•        Welcome clients and direct them appropriately
$ D9 Q0 Z# L  ^: \9 I  U•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
8 R, C: Q) j5 X1 T7 f•        Keep the reception area tidy and clean
# `9 d: O2 C* K3 n3 f2 p•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
2 N8 O4 a$ U. C6 G7 f2 q0 n: x•        Report to ISP Program Manager

6 f! R, x$ }, q9 A. PKnowledge, Skills and Abilities Required:
8 L9 y' F' p9 j•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
& i3 f* X) Q* g; }•        Microsoft Office operation skills- Excel, Word, Outlook
0 N; z' R9 D% Q* b7 O( H9 M•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
* D  B5 u. M$ _/ F% m3 E•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
' k2 R6 T' w/ W) y4 R( ?•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

" _4 k6 V' k+ UPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
9 g# D9 ^8 e1 J8 T8 wNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.