[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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5 e7 J: a' L: h; ^8 f1 N0 lPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

( h! l* j  X4 I9 PPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
! r! s* Z0 Q9 V( k- X) K•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
0 M1 C' x- R$ y% y7 z( S  B•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
8 d! ^# z5 f4 Q$ Q•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
/ i& R) B# H  U! }( V•        Attend meeting and training to stay current on immigrant settlement matters
( S" z' ^, C/ P& f( f% i•        Maintain front counter service files
•        Perform general office duties as assigned
2 ?; b% [8 _. L8 {' Y' r# C3 n) j•        Report to ISP Program Manager
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+ ^6 j, s8 Q; n  r- p2 tKnowledge, Skills and Abilities Required:
1 Q: F% z0 ]2 ~$ U/ M* T•        Excellent communication (verbal and listening) on phone and in person
) y( @, o- p% C•        Fluent in Mandarin and Cantonese as an asset
$ Q( m" y% Q& R1 n0 t•        Good English writing and oral communication skills
% g+ n; W5 V! @•        Ability to work with newcomers and general clients
- \; n* d/ I8 x/ u* d. V, T•        Microsoft Office operation skills- Excel, Word, Outlook
, [/ _2 H2 \) B•        Ability to address multi-task and set priority appropriately
) P% Z. U8 y& c; D•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
6 g- x* y1 W8 T- P8 {8 @•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
5 E) D6 q  I( x5 B•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
) V( c, N0 d$ i, tHiring Closed.