[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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8 j; E1 ]5 A& jPosition Title:  Receptionist/Immigrant Services Worker
& G5 T+ Y7 ~. x* |8 F$ _Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

$ y, `3 S& X: Z$ S- G1 A3 m* i9 hPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
! @, |4 Q- U! P6 V  d7 F•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
! ~! X3 w! j" }( t+ Z, u0 q+ w/ s•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
7 r! Z6 m* T8 y9 s# T" t& H•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
8 Q* z. ^6 T( j  j+ e& }•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
& C' u. W9 R$ _) }8 T* v•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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+ \" V% Z( `, K3 C$ AKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
, U) j( c) o1 y; L! @•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
% Q* y: b$ j& D  I) {+ z•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

5 z' p; e* R- O6 uPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
5 I) V2 G! @9 {* T" m4 NNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.