苏州德资招聘技术经理

竹声

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: J1 I2 X8 Q' g+ G$ g7 d8 c如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca

3 n+ G" g! Y* Z; x5 |Job Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011
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4 h4 @9 K5 v& pScope and Purpose of Job
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
+ c: o- P: j( H8 q! PMajor Responsibilities and Accountabilities
•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
•        Answering all technical questions concerning mechanical functions and software operations.
•        Assist with troubleshooting ideas on technical and software problems
9 Q/ D1 T7 ^" t5 K! i, ]4 \o        Test all new patch versions of software prior to release
•        Assist where needed in application questions.
•        Check all technical documentation for correctness prior to field distribution.
4 R( f) t4 I' L/ j- D) w! lo        New parts and replacement parts and installation procedures
  P3 `+ W* r: @; Po        Translation to Chinese and other languages if needed
$ H3 s  T1 n; N4 z# f. \! H( ^•        Track and report all warranty failures
o        Make monthly report to Product Manager and 3rd party supplier.
3 u8 Q9 D* C7 L5 |4 Lo        Recommend remedy to improve product quality and design.
- L/ O, p" @  t' Q•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
6 X# ?/ j" Y0 J) Q* wo        Run field Beta test sites and any new idea testing and make reports
4 ^: _1 L# n4 {0 Yo        Assist in information gather for any new product idea.
o        Assist in writing and new product specification
o        Point of expert contact for implementation of features/functions.
o        Act as technical applications expert on development team.
•        Assist in Sales support & training.
•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
$ w' I! t/ x  Jo        In rare cases where no other solution exist to travel to customer site to solve technical issues.
! t0 i  D/ A# X  UHuman Resources and Organization
•        As a member of the DC team, maintain a team spirit at all times.
•        Let customer satisfaction be an influence in every decision you make.
•        Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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QUALIFICATIONS
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Educational / Professional Background        Technical School Graduate       
) p7 Q% ^: V5 `* C! j0 `5 ~Professional Experience (Years and Field of Activity)       
' H; m( `0 N& u1 }2 q5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
List of Skills/Qualifications       
: K) f& e3 C8 w7 j9 w$ S•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
2 N4 i4 S7 `! r3 a2 i6 W+ B& H•        Background knowledge of dispensers and software
•        Proficient in software use and writing.
+ H* \% h3 D  B3 k/ D5 ?' M/ @•        Excellent communicator both verbally and in written reports.
•        Ability to travel worldwide.
•        Speak Chinese & English very clearly.
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7 K/ ?& Q5 x3 s9 W- V" V/ C/ M7 g' aLanguage Skills        Read/Write English & Chinese       
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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