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[招聘信息] Receptionist/Immigrant Services Worker(Part-time)

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发表于 2011-10-18 15:07 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
ASSIST Community Services Centre
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Job Description) ?6 b/ V; y) J$ N

7 m  M+ V+ F( a5 @% j# tPosition Title:  Receptionist/Immigrant Services Worker8 G# L! W% [# o7 E. l9 D5 b
Hours of Work: Part-time (10 hours per week)

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6 r$ G. n5 L- ?2 h5 ^Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:2 l8 }1 |* M2 |5 \6 t. z2 l
•        Answer incoming calls and route calls to appropriate person
3 _6 {/ i9 S! h8 l! q•        Take and deliver messages to the staff of ASSIST
' h, _- h3 q! E  i' t' b•        Welcome clients and direct them appropriately
- {( c/ [; t0 {•        Order and maintain office supplies for the front counter
# w" s. @4 L0 V, E•        Oversee the front counter when other front counter staff are on holiday or in trainings
  z7 J; K) J6 m•        Perform general clerical functions such as photocopying and faxing documents
- P2 ]* A, S1 z, ~5 {0 E" p$ I•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker+ g7 e" f% g! F8 u! l) t
•        Maintain and update the information boards with upcoming events' }7 E8 q, G* q  r! @* `  I7 v
•        Assist the ISP team in reminding clients to appointments of workshops or other events
) M1 n4 R3 a! L- E4 `, M•        Keep the reception area tidy and clean$ g5 D6 s/ \$ F; i/ y& L0 h
•        Attend meeting and training to stay current on immigrant settlement matters
3 }( [( f. p1 @, k- ^. L•        Maintain front counter service files4 F+ b; m9 K/ d, P
•        Perform general office duties as assigned" z7 s- l8 h1 F# N7 D
•        Report to ISP Program Manager6 M! ^+ j  r0 l% U$ G

1 y3 h$ t' G  d( [Knowledge, Skills and Abilities Required:
0 q  a  i+ y) Q) T1 s9 k8 I, U( P•        Excellent communication (verbal and listening) on phone and in person5 P# X5 _/ C0 N7 ~
•        Fluent in Mandarin and Cantonese as an asset
. I7 t* G  @( s7 S•        Good English writing and oral communication skills
  u1 g) s! t" B' s$ n•        Ability to work with newcomers and general clients
) a0 L  Q* h3 Q3 f' U9 x•        Microsoft Office operation skills- Excel, Word, Outlook% |' d% Z1 j& v2 F( {4 {
•        Ability to address multi-task and set priority appropriately * C$ E$ C# I' `1 _8 P3 w
•        Sensitive to the needs of immigrants with multicultural backgrounds
; c3 W! ~! U& \# j- D, p0 Y•        Ability to work effectively in a fast paced office environment) I! s) w- k. D% \
•        Knowledge of immigrant services
8 F. K' R& _% f0 e  wQualifications:5 O6 z3 |9 }. e" r/ B/ H
•        2-4 years of office and clerical experience
" r% ~- w" \3 W: T' C) k6 U# J•        Receptionist or customer service experience in a fast paced environment+ X8 t3 q4 k2 q* w0 F
•        Demonstrate workplace maturity and professionalism! o) U& y9 ?" t. W) m
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
$ H' m) C1 H( c, y+ d  v9 oNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.
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 楼主| 发表于 2011-10-31 09:21 | 显示全部楼层
已经招到人了。# V! E& z0 u7 l9 S
谢谢大家。
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