Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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* {% B% o. m/ r: h5 {3 {This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

( b8 |9 ~, R3 r+ D9 aJob Responsibilities:

7 Y7 c1 ]5 F: l6 J. n9 }. \OPERATIONS
9 Z) v! s1 f0 b7 V•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
( u# H: W+ Q" c6 z9 a•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
+ g( ^0 B5 A5 ~$ c- f9 V+ D•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
8 w$ P5 u) R  s•        Identify and implement best practices in regards to volunteer development.
- H% x: O# f; b•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

0 n7 b- O/ G) g, ySPECIAL EVENT PLANNING
1 I" W7 _) I" Y) S$ b. q' P- @% A•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
% D1 {4 N3 l& W9 H9 _2 P/ t: o•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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8 X: v5 s7 D8 r& p  eADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
$ b2 `# j# |7 d; V8 ?4 w4 V•        Provide feedback on volunteers’ performance, as appropriate
' n  P4 D& F2 @•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
$ ~& p6 W6 H' H+ Y$ T! ]•        Develop resource and orientation materials for Volunteer Services
4 B. @! P& U8 Y' F# B# D5 R9 k•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
/ n5 ~4 t# _6 b•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
" r2 r5 x7 R" y- b) |8 l•        Act as liaison to the Y-Knit group of volunteers
+ F; Y% ]& Q# K0 }" n: l* k  Z•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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5 J( b* `5 l6 B/ CQualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
. z7 h- k1 O' L! B3 `•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
3 B( b6 m' A, B4 j•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
/ G" N! q0 N: M. F•        Knowledge of Raisers Edge software would be beneficial
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) c) R* f  C" S" m* Y) p  `How to apply:
) V8 c8 y1 J- \" gPlease submit all resumes to the Recruitment Coordinator:
4 j) W" r9 j9 x! U( O. QEmail: recruitment@ywcaofedmonton.org
) c& c) W1 X3 n; N# R0 _Fax: 780-425-7467
Application deadline: October 29, 2010