Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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) ]$ y& i- C& `$ UJob Responsibilities:
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' U- c+ Z0 I' z( V+ @  R- b- POPERATIONS
5 W2 i$ o8 j; `" d  b6 K5 |•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
. I" j. s! t  ^, p+ I•        Assist in development and implementation of policies and procedures for volunteer services.
) A# ^8 f+ m# ]' S6 U/ M, h•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
' G  }) k5 {! m/ {9 P$ I9 o0 e/ n1 B/ ~•        Develop and implement a comprehensive volunteer recognition program.
$ }# ~1 n7 f! R, s/ ~3 W* Y•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
, h; ?9 r. m/ F, L( K  A+ B•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
% J  q" a. H' b/ D( K/ ^+ O* K•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

4 }) g; N# q" J# s8 h1 ]- e" cSPECIAL EVENT PLANNING
/ {9 @' A0 i& Y2 e: w•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
) d1 x, {" [9 V9 x- N" P+ z•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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8 ?& c5 D+ ~6 E+ \. ~ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
2 H5 s" I8 c+ w! T  y. S$ c5 _•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
5 M3 r2 c1 |5 T' n" R# U+ P•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
6 E6 `: T# a- F) h; Q5 k7 v•        Maintain monthly and yearly volunteer statistics for reporting purposes
. i/ y% o: F9 Q! `9 P: n•        Prepare a regular monthly program report


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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
1 m7 {5 F9 X& j& S2 g' g•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
" r# d& z9 ~- f9 j•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

3 y: j  h' N; F0 V•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
/ h; f2 ^6 T4 C. F) B•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
) t' B0 a( I5 n& c: a•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
( n* C% f8 g9 \•        Knowledge of Raisers Edge software would be beneficial

- X0 K. z7 d3 v5 ~/ q/ ^8 NHow to apply:
! \/ t1 W( g6 E+ d  T; MPlease submit all resumes to the Recruitment Coordinator:
# R9 l* Q: q# d2 c* B: s8 w0 }' TEmail: recruitment@ywcaofedmonton.org
! q& o4 ^( T" A+ o9 BFax: 780-425-7467
8 a! g, ]; _. [* u& K7 u5 r7 AApplication deadline: October 29, 2010