Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

, |  k! ~9 W0 W1 Z4 q* s; O( vThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
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OPERATIONS
1 z1 X. t+ K. ^2 Q" O2 H•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
  y" R; H5 q/ F6 x" K& N7 w$ M•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
3 {5 }+ p5 M% J# F; G( z6 \•        Develop and implement a comprehensive volunteer recognition program.
( S6 L: @" ~! D•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
8 t8 J5 k" D" H. h% w•        Identify and implement best practices in regards to volunteer development.
2 T& l0 w- b# v. z' K•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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2 n- ~+ T' K& K; W9 s, i4 ^' W0 gSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
0 Z. F) I: p4 o- Y3 s- D- u- N5 p•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

! i8 U) }6 x7 Z4 BADMINISTRATION
! R  c+ u3 m, F7 P2 s1 j•        Develop and maintain job descriptions for each volunteer position
$ l# f2 p$ B4 m& `# f•        Maintain secure volunteers files in accordance with privacy legislation
% v* c0 j% U" j! t1 y9 k•        Provide feedback on volunteers’ performance, as appropriate
, U9 w* n1 o' S/ M•        Ensure Human Resource policies and procedures are adhered to within the department
/ m- f* w. f6 ?•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
6 t# c$ N: B3 o7 Y9 O4 K9 J' Q•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
  P5 j9 }9 Y: f2 ]8 M( g•        Prepare a regular monthly program report


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FINANCE
7 V4 f3 \2 O4 k: a•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
  |! c1 ~! z2 l/ k: c1 f•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

: h( V  F0 v, T: W( z5 iQualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
" ~2 A% \& N/ J& d( \9 c6 x•        Ability to work in a team-based environment, with cross-functional work teams on projects
/ K" B" Q1 m6 w2 [3 z9 S•        Sound judgment and ability to maintain confidentiality
, P3 h: k' E- {0 P/ y•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
# o0 U9 W* h" k7 g0 t4 }4 ?Application deadline: October 29, 2010