Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

  `9 e% p" _& E" xThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

6 M. u! M/ f3 g- n; }Job Responsibilities:

2 B3 U+ U8 M. Y* c, gOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
& O. y! s; L. a& k•        Assist in development and implementation of policies and procedures for volunteer services.
: G: I$ H& R+ e9 M+ k+ O•        Maintain the volunteer files and update the database using Raisers Edge
: k0 t5 B. @4 k•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
: \' q' Y! T2 H7 F% g•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
7 c$ B" C1 k5 B' k3 t•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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, P& X/ c7 A6 N, _  ?8 e5 FSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

& U  h" f8 n# l5 P$ @ADMINISTRATION
5 L: m6 R) m, J•        Develop and maintain job descriptions for each volunteer position
7 i3 n4 a: C. j% a# s% `% `$ N•        Maintain secure volunteers files in accordance with privacy legislation
- _! i7 h. z$ g0 F6 L•        Provide feedback on volunteers’ performance, as appropriate
7 w) |3 B" O0 ?+ J5 ]& r) [•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
1 g  f& {8 @0 q. I" ?2 i! r: Q! `•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
/ q8 z+ a& N9 I" H•        Maintain monthly and yearly volunteer statistics for reporting purposes
" t9 b9 U+ |& S3 W•        Prepare a regular monthly program report



FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
& t6 E1 `  `, b  z6 Z$ h•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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8 z" Q7 w% q' _3 T) i2 ]# L3 u, k& V3 xINTERNAL/EXTERNAL RELATIONS
) z5 p4 h. Q- \; O•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
5 o* |8 e* g! f& f•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:

* C8 b& I+ g3 y* D& B: P•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
5 ^# o( @, F3 e) O. ], D•        Demonstrated superior volunteer supervision skills
# U" e0 \( z$ _2 j•        Collaborative working style and excellent interpersonal skills
: P8 |! l0 L% Q•        Ability to work to meet deadlines and to work under pressure
6 s) S: {  _+ K7 ^% a% }9 a3 }, J$ f•        Ability to work in a team-based environment, with cross-functional work teams on projects
$ ^  J% k( E( K, b4 M•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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" n4 z6 q# w0 R/ G6 p& MHow to apply:
2 U/ B# ?- c" _. D+ qPlease submit all resumes to the Recruitment Coordinator:
& a% V4 l: E6 U5 ]8 B  z. LEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
. L  O/ d7 y+ l) L* f# \. ~Application deadline: October 29, 2010