Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:

+ s. j1 B7 Q$ K" E. JOPERATIONS
0 x$ H3 s5 {4 X8 x2 z8 F•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
  s7 I! b9 F4 @3 z5 ~- T9 Z•        Assist in development and implementation of policies and procedures for volunteer services.
4 ?+ p: W% z% G! e& |( t•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
8 z5 G% g( M+ i% g* j: r•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
3 _0 \: E% b. V0 }* t. I6 \* F•        Identify and implement best practices in regards to volunteer development.
6 u% x6 L/ y# ^# _! I4 S. ]•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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+ k/ n0 _7 i9 r; C3 ?) qSPECIAL EVENT PLANNING
! a* e" o" n* V+ d( T•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
5 t/ ~& @$ q) S•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
+ T/ Z# ~# \6 _5 K, Y' ]•        Develop and maintain job descriptions for each volunteer position
7 {, f' S) g) D8 B•        Maintain secure volunteers files in accordance with privacy legislation
$ |1 C( O# x! h•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
' _! }" f  f5 V$ R; r. w•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
) N% Y$ s7 D0 s# e0 R* g•        Maintain monthly and yearly volunteer statistics for reporting purposes
1 F3 S) o" G% V•        Prepare a regular monthly program report



FINANCE
" |' P, j9 F2 J% n( E6 g" G$ o( A2 ]•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
& |4 a3 M6 k0 }7 H5 \# U•        Act as liaison to the Y-Knit group of volunteers
4 ^7 E! j( P* P/ ^•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
* v& C6 o$ r) N7 B# S•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

% S+ }, }9 Y' s* z, p8 p•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
6 o5 ]  y7 z5 w2 Z5 U& B•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
& T+ P- F" z* |•        Ability to work to meet deadlines and to work under pressure
0 m8 S" z4 Y' n4 U" M6 L•        Ability to work in a team-based environment, with cross-functional work teams on projects
* t! W  _& ~+ H0 e•        Sound judgment and ability to maintain confidentiality
/ x+ \) {4 B1 H) _•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
( J% I; |. l+ I7 j/ r- BPlease submit all resumes to the Recruitment Coordinator:
6 C, `' m$ B0 R0 e& l: [3 gEmail: recruitment@ywcaofedmonton.org
' m" G- [, e  f, ^: W8 m7 rFax: 780-425-7467
* p6 }4 L: R8 I2 d3 R' AApplication deadline: October 29, 2010