Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

: r% R% M0 c' r" E. G8 p  }$ ^6 J4 x( pJob Responsibilities:

& g& E9 q* C3 s8 g6 e# p; H4 lOPERATIONS
  x. d* h2 ^8 }6 _: k•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
9 N" T7 \- K0 N9 ~. a•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
* _' v7 a7 n5 q•        Develop and implement a comprehensive volunteer recognition program.
( H( U$ \8 }0 _; q- ~* K$ {+ f•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
6 l0 ], t. t! ?3 Y# d•        Identify and implement best practices in regards to volunteer development.
& U2 X  x* v/ M4 C3 b3 D7 W& v•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
( L' |. A; D/ ~" b% u$ R* Y: J•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
+ j, G3 m: F# y" H1 f: i+ Q•        Maintain monthly and yearly volunteer statistics for reporting purposes
0 Z, u( `$ j1 a•        Prepare a regular monthly program report



( x' ~2 c5 B: e/ q( OFINANCE
/ i- W. R- ~7 T1 n  F, W•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
. g2 |) H3 I/ u$ t% V•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
& h+ a. R% A, `9 B' X•        Follow up with correspondence to outside agency volunteers as appropriate
  Y- H+ H( B7 K8 o•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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; N( [' F. R( |. `  h6 \Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
% z! t" l4 f" X) {; J8 t7 t) _•        Excellent organizational skills and multi-tasking ability
8 O' L6 r0 {: A2 f% \$ ~  A+ S4 |•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
! q7 k4 W, K& n4 t9 K; H3 T•        Ability to work in a team-based environment, with cross-functional work teams on projects
: u! [+ a  |$ z0 E4 N' P•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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+ Z  E  p/ ^6 @/ o) [! p3 j5 FHow to apply:
. x5 o9 z' f! O6 m* iPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010