Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

# H* a  X/ i1 L' U- {; i: y' U: JThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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8 O4 w) b9 ^3 D7 _4 cJob Responsibilities:
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# A: E+ x' Q. \- ^OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
7 E+ [( K: L& i$ o% p, r•        Assist in development and implementation of policies and procedures for volunteer services.
- q; I, M8 D) P2 s' j•        Maintain the volunteer files and update the database using Raisers Edge
0 O# K. l. W% y  [7 X! V1 w•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
/ L* N, [* I  U1 k6 [$ ~•        Develop and implement a comprehensive volunteer recognition program.
  F% r, ?, y- @% o: [•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
) ]# ?* u9 \# c% b•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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% X( \" y4 j: u( @# hADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
* e- b/ P2 |  {  Z4 p% j•        Maintain secure volunteers files in accordance with privacy legislation
$ L. M" f  h+ Z& h# \•        Provide feedback on volunteers’ performance, as appropriate
: r6 T5 X$ e! G6 M0 k) _•        Ensure Human Resource policies and procedures are adhered to within the department
) u: Q. \. x4 A4 U, H5 R8 v•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
9 N* @, M, B. _8 r( V•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
  t( o$ f$ e: S2 i" K; S/ t6 s+ k•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
8 ^0 z1 @. w0 o8 m- j•        Prepare a regular monthly program report



, {4 d) ?$ K. i; V- l5 Z* lFINANCE
: t& e9 R' _7 p: ~2 m4 Q•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
, Z& D! ]' _! K. M•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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7 Z! [/ N: m9 Y2 _- W! _3 L0 f& PQualifications:

6 M) J. F7 Q; n! d% s7 s" h•        Minimum 2 years experience in Volunteer Coordination
8 b+ V8 f4 }' g•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
# q1 R; b& Y6 H+ R, C( _# k•        Collaborative working style and excellent interpersonal skills
* x" V9 K0 ~$ L" P( x1 E•        Ability to work to meet deadlines and to work under pressure
( i" H& d% J- j; ~$ S7 s•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
8 S8 H/ D3 b$ s3 m. c& Z•        Knowledge of Raisers Edge software would be beneficial

$ y, V/ N8 E6 n0 x0 s( lHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
" O+ [0 R. j7 ?' X6 Y6 S7 v2 u" IFax: 780-425-7467
Application deadline: October 29, 2010