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Position: Hotel Front Desk Clerk (NOC 6435) 0 ^# W7 X; s: s0 i$ x" o9 O
Company: Delta Edmonton South No. 2
; J& u, s4 Q$ Y6 BLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
/ z/ K, w9 }( iWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits b* G" P" \! m. U- X3 e
Vacancy: 4
$ |' }. K" Q* {; J8 F; F, u2 M L2 m3 X& O% P3 }( z8 Z7 h- @
Job Description:
6 w) ?5 }# k, G% B. F0 J; C- Checking guests in/out
) l2 ^2 V/ V) f; G- Answering guest inquiries regarding hotel services0 W, i; ?. F! I& b8 e5 L4 q
- Provide information about services available in the community and respond to guests' complaints 5 q ^" C$ g; D7 p! [
- Answering telephone calls and handling/ balancing cash n. {$ ]- b6 G, f# b. q
- Balance credit card machine
5 n1 O1 c) v6 A$ ^1 G0 D3 I9 Q- Maintain an inventory of vacancies, reservations and room assignments 9 S$ f' @( v- s0 y+ Z% I
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems - f$ A% i2 x8 f3 Q {3 Q
- Present statements of charges to departing guests and receive payment
! u: Q! ^. a6 b9 s7 U# f- d) L- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards ( _; ?4 n3 p3 f: H" f3 t$ Z
- Perform other duties as assigned by Assistant Managers ) K( T( }$ R7 V: c) Y* _* i
Skills/Requirements:: F( x; M3 \$ J) P3 a+ g1 c, L
- Completion of High School
, q2 \" T1 T# L" I) S- Strong English communication and interpersonal skills
6 m' e2 ~) ~* M, ]% g9 o- Good computer skills 2 Z- y. x8 Y) A U* G$ v
- Must be able to work with minimal supervision in a high pressure, high volume environment
' D" Q. H4 s" y0 U& }- ]* k( k- Minimum 1 year experience, strong guest service skills
( {. X" T$ q; \- Ability to work night audit shifts and weekends
! |$ n( _0 {- ]& m! M- Emerit professional certification for front desk agent is required
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. f+ \0 c( I% d6 r6 K4 M/ vPlease apply in person or send resume by fax: 780-434-5298 ) W* L, `% i2 m: p% o. a: d
Contact Person: Heidi Crites 7 k) R4 |3 K% t, M3 k1 O6 Q
Title: People Resources Director |
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