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Position: Hotel Front Desk Clerk (NOC 6435)
/ G# T0 E. G' R3 B5 d) XCompany: Delta Edmonton South No. 2 5 b9 u6 X+ \$ W$ X% I ?8 K
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
" K7 O2 F' b b! PWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
- b6 z" g% u. R+ dVacancy: 4
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" @0 v, [$ s+ \7 e, rJob Description:
( u# d# e3 |0 r5 D9 y- I% H- Checking guests in/out
: Q% @- m5 G/ d5 o0 e2 s- f( ? \- Answering guest inquiries regarding hotel services
+ N# ?% r* O y6 e- Provide information about services available in the community and respond to guests' complaints
: s* `2 _7 P# h" Z- Answering telephone calls and handling/ balancing cash , h5 e U. f3 c" N3 \7 Y
- Balance credit card machine
- q2 c# \) u q+ v; W( G- Maintain an inventory of vacancies, reservations and room assignments
2 ^+ u W7 q$ f8 f7 S1 U- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
) K3 _! W, p9 C1 k8 Y" `, v! X- Present statements of charges to departing guests and receive payment
8 a6 N% _0 @' I7 L; @& j* E9 j- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 9 j* a3 b, c, u" ?( [
- Perform other duties as assigned by Assistant Managers ( @; I( M) \3 j! o9 y# [* s: V
Skills/Requirements:& h0 X3 I* F) ~. T/ x+ N
- Completion of High School
6 G' ^- R# S( m5 _) s# O! o- Strong English communication and interpersonal skills
+ O8 Q" O1 Z) |- Good computer skills 3 _9 ?/ Z+ C$ `' z
- Must be able to work with minimal supervision in a high pressure, high volume environment" e/ H% F/ c) V9 R& k6 Q* n
- Minimum 1 year experience, strong guest service skills % k. w) h3 @$ R' ^# g+ \
- Ability to work night audit shifts and weekends : \ a: h" Z. ^ a
- Emerit professional certification for front desk agent is required
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; }, }! F* J" a2 aPlease apply in person or send resume by fax: 780-434-5298 . ^0 H0 N; p( b2 k( C' H
Contact Person: Heidi Crites
: t5 j0 \# S! S7 ~* CTitle: People Resources Director |
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