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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) ( T: v" T/ C, D% \
Company: Delta Edmonton South No. 2
6 p# X6 {% [3 g$ \$ rLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2   V" f6 ~* G# V! r1 P9 q/ B
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
8 |/ _5 t& A4 Q- a% `, q1 \, e. i' NVacancy:  4  4 T$ q$ y" N) K, ?% h" ]* d/ H
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Job Description:        ; _  T2 r8 e* _' U9 t! `
-        Checking guests in/out 3 e4 \  K) V8 l$ P% e
-        Answering guest inquiries regarding hotel services( E% F/ E& r2 [! J5 Y
-        Provide information about services available in the community and respond to guests' complaints 9 x7 v3 X- R& y; Q" O
-        Answering telephone calls and handling/ balancing cash
" s, g" D" t  a+ n% k! Y( U-        Balance credit card machine : E! Q! g% P# J9 U5 `
-        Maintain an inventory of vacancies, reservations and room assignments
* X) n, \3 R; _) r# z* w! H-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems . y/ D- U6 H" ^1 ]4 k, P
-        Present statements of charges to departing guests and receive payment
3 ^9 a' q$ y/ S, U) }-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 1 I+ y4 Q, ]8 ?4 t7 q/ A
-        Perform other duties as assigned by Assistant Managers 5 A1 k) q3 T7 o3 U0 F, r
Skills/Requirements:3 b4 f2 ~+ ^% P7 c' C) M
-        Completion of High School
' `4 c( C4 D8 ^( N3 I# f-        Strong English communication and interpersonal skills
/ `% M* @5 I* e: i2 b-        Good computer skills     6 U: j! f% @' H
-        Must be able to work with minimal supervision in a high pressure, high volume environment
2 `" U3 j; [1 c: S-        Minimum 1 year experience, strong guest service skills
  g1 Q( o# d/ Y( D) s2 [-        Ability to work night audit shifts and weekends , Y- b9 A$ C8 [
-        Emerit professional certification for front desk agent is required  
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Please apply in person or send resume by fax:  780-434-5298  1 H5 ]. p) n$ E1 e7 o( j
Contact Person: Heidi Crites  
) I( @" Z4 H, Y  ?4 E  z& wTitle:  People Resources Director
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