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Position: Hotel Front Desk Clerk (NOC 6435)
( Y% b8 A" D$ h: _( q9 Y( NCompany: Delta Edmonton South No. 2 * a( E0 E& i6 d! A/ v: o- p
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
' V5 N y+ N) C! l; @Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
8 i$ Z* F# @: U( i/ P5 GVacancy: 4
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Job Description: ' m2 }8 s; {# g M
- Checking guests in/out
& s0 h' q7 v( V0 Y+ L) s( w- Answering guest inquiries regarding hotel services
+ k2 c$ H% w; I! q- Provide information about services available in the community and respond to guests' complaints $ H8 v% L, |5 Y& h0 G8 q
- Answering telephone calls and handling/ balancing cash
, O9 M4 L- W1 p) e- Balance credit card machine 0 K5 _3 F8 T: J. d9 i& t" y5 [
- Maintain an inventory of vacancies, reservations and room assignments
+ y" M) s% ]$ M( A0 J* ?- l/ p- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ! \4 y* N v$ R' L7 e! s
- Present statements of charges to departing guests and receive payment
5 @% n4 V* W; R' y- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
4 V2 L7 B1 i* m- L- Perform other duties as assigned by Assistant Managers
+ k# t7 }! ?& N" G! jSkills/Requirements:! T% _; H2 o/ @2 R' ?. Y1 o
- Completion of High School" y; U2 Q/ K& i* m: s4 ]
- Strong English communication and interpersonal skills $ L# l( s, G( e& B' h
- Good computer skills / |5 Q$ ~6 [: ]3 B3 c N
- Must be able to work with minimal supervision in a high pressure, high volume environment! d; L/ F2 B4 L* b7 Z3 E
- Minimum 1 year experience, strong guest service skills
. x- r0 K# u7 B: c5 y! {- Ability to work night audit shifts and weekends $ {* t" r# D& @, L+ z: K+ Z
- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298 4 Z+ H7 e& k" f' L
Contact Person: Heidi Crites
( z- R& D" a0 W; e: C0 Z5 G4 Z3 ]* xTitle: People Resources Director |
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