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Position: Hotel Front Desk Clerk (NOC 6435) 9 r8 [9 b0 ?- H! [+ a, V$ U# k. ?
Company: Delta Edmonton South No. 2
5 ~ x5 P" u0 |Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
) K" l1 D* _7 r8 ^% x) T# PWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits ) L! x& j' X! Y# \" N
Vacancy: 4
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Job Description:
: U5 ?/ h% T: J2 ]- ~3 ^6 q- Checking guests in/out
0 a6 Y+ @2 F4 L3 z- i0 x- Answering guest inquiries regarding hotel services
9 |0 k8 g9 H; ]+ e- Provide information about services available in the community and respond to guests' complaints
! X5 W7 l& o _$ ^0 x% d- Answering telephone calls and handling/ balancing cash
2 r# v: A* X' Z a- Balance credit card machine
$ _) K: U( v: I- Maintain an inventory of vacancies, reservations and room assignments 0 e- c* I B6 M# @8 @
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
* q: C* I9 p, n& ^* v1 T6 r- Present statements of charges to departing guests and receive payment
, I" j9 h2 @+ D9 J1 ?& t- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards S: O! P+ S# F% E/ a `1 j# G4 r- {# m
- Perform other duties as assigned by Assistant Managers
3 c k8 M# p7 E( m' k* x; ^% NSkills/Requirements:$ z+ n" B4 r9 t5 @
- Completion of High School
; S: e4 |# L& |- U; r- Strong English communication and interpersonal skills & i* x6 c/ p& [3 w. K1 j4 G. a
- Good computer skills
% A2 Y# e# A6 K& y- Must be able to work with minimal supervision in a high pressure, high volume environment. i8 }, e- q; Z2 A) M+ z$ w
- Minimum 1 year experience, strong guest service skills % _* \0 c9 ^! O8 U
- Ability to work night audit shifts and weekends # }9 b2 n0 j3 p- O& j' s
- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298
' O8 f* w6 `% i+ |# ]# }7 fContact Person: Heidi Crites
' J$ V( r1 v% X& X3 e! GTitle: People Resources Director |
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