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Position: Hotel Front Desk Clerk (NOC 6435)
6 a; ~+ g+ z& ^0 j ], [3 z8 O% r. SCompany: Delta Edmonton South No. 2
: o1 r' t7 X7 t8 N/ mLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
- G0 `# [% y1 h& EWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
* j P5 D# |+ E# AVacancy: 4 : `1 t+ H! j" ]6 T1 z& P7 X
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Job Description: / ]1 T5 C3 a L
- Checking guests in/out 4 n8 y5 X6 Z7 p+ z2 ~
- Answering guest inquiries regarding hotel services% s5 h* s6 M" ]- t3 j- t4 r
- Provide information about services available in the community and respond to guests' complaints
) i9 T r- {: M2 O/ a" C% @- Answering telephone calls and handling/ balancing cash
" T" a1 }% v5 m; {( I G9 z7 E+ z- Balance credit card machine $ r5 h" D2 a# N0 f; _5 v7 Z
- Maintain an inventory of vacancies, reservations and room assignments
0 |' m# s& y K' G) ?1 R8 S0 Y- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
) h. x1 Q1 c% b p- Present statements of charges to departing guests and receive payment
# Y6 t' S9 `4 \, \- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
3 J7 p3 N: B5 V# S7 t% K- Perform other duties as assigned by Assistant Managers : S( d1 U% G2 Y4 v; B1 i
Skills/Requirements:; b; w$ b6 i$ a% d6 V- [
- Completion of High School9 W. B* R1 x, @( n$ o0 d
- Strong English communication and interpersonal skills ! P+ [0 S1 w! y9 T9 y" R
- Good computer skills
2 \+ j% \. A. o" {0 t* x* m- Must be able to work with minimal supervision in a high pressure, high volume environment
+ ^6 }; l0 p9 D) D8 H- Minimum 1 year experience, strong guest service skills
) q9 p' A& D( F, K- Ability to work night audit shifts and weekends ) k$ H v. h7 v. B \" x- @; o$ l5 W
- Emerit professional certification for front desk agent is required # q1 s4 @: L0 Y' o, h6 Y% {
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Please apply in person or send resume by fax: 780-434-5298
2 [7 \0 h5 K% s! W# ~Contact Person: Heidi Crites
" Q7 O( y& {0 E( MTitle: People Resources Director |
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