ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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$ J- e/ y9 x" t( sPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
6 w# `5 k3 f2 f; f! ]: C/ JTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
1 K+ T- x) k7 R2 N$ M4 w: ^" p3 jClosing Date: October 5, 2010

7 n( j0 Z7 d3 o' c1 n) ]6 k+ IJob Description
* \9 ]: f3 m% w9 o( e-Answer multi-line phone calls professionally, politely and directing the calls correctly.
& [8 a7 ]8 F# V/ ?. Y% a-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
% V; M* i7 B# _2 r: |4 W  T# C/ Y-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
6 L; ?4 o# K( C$ r5 n# x. k; f, ^-Train and supervise volunteers at front counter or reception

Qualifications:
; T4 x7 B* M9 y3 x-High school diploma or above, two years or more related work experience
+ h9 O9 f/ ^1 ^( s7 \  }; l3 y& ]( V-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
( m- b4 ?3 i$ [& U# g-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
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$ F* A5 y# @( o; U# kDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.