ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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2 F$ K' l+ F! Z6 S2 oPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
$ {% z% Q8 \# E+ \. TClosing Date: October 5, 2010
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Job Description
7 C/ ]+ O" M, b  V$ {1 _$ U-Answer multi-line phone calls professionally, politely and directing the calls correctly.
: G0 T% P* e& D6 p4 ^) y; N-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
  l7 C! N3 Y' r! |% _-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
& R+ {3 y; j" C0 W# d+ x/ U# @-Train and supervise volunteers at front counter or reception

) _. @1 m# E9 b7 \" G/ dQualifications:
-High school diploma or above, two years or more related work experience
: d- T1 a* b: p% m, u-Exceptional customer service skills, ability to handle multi-task requirement
3 R3 ]( B# E6 Y. i% s0 Y9 A1 E-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
$ ?* r. I9 z3 i$ e4 U8 O- s" }2 {-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.