ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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- J& E# B1 ^, Q9 F8 ~5 N; [' P& FPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
4 Q/ ^& Q  t* _  c' S$ J6 h
1 E6 V# \8 Z4 c& `& }4 \( CJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
' w9 ?+ P% _8 S$ `3 q-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
3 B) {0 h9 f8 D* U7 X; H9 T-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
1 r1 d3 `% c8 }% W-Train and supervise volunteers at front counter or reception

2 ~' F! A2 u4 |" t- N( E8 zQualifications:
/ }) e- M' Q( k1 h-High school diploma or above, two years or more related work experience
1 W/ O* e' u4 g-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
, q3 L; |( D) u, M6 D1 ~-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
& D: i; U4 E0 x3 L; t# i! D-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
. N. i4 v1 {9 y  L6 M# _# A# KNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.