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01。
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Position: IT Small Systems Specialist " v, E2 s, z1 i
Reports to: IT Manager ; V/ f% ]* Q/ K! G; j& n
Location: SYSCO Edmonton$ Z* [7 y% H ?: i6 p7 z
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Position Summary:6 J# C* d2 X6 R
The IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.
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Responsibilities:' h7 I1 l7 |$ c
§ Provide high level of customer service to internal customers3 T4 y. x6 Y+ K
§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution
W V' h4 G/ H' u/ z$ }! i' j% P§ Hardware and software installation, configuration and implementation1 y$ ^+ @( `, m4 x3 E. W# X
§ Ensure software and hardware standards and other policies are adhered to at all times% b9 @5 H" v j# O/ x/ f
§ Liaise with Corporate IT Helpdesk9 f. W( E- F/ L ^3 R) P: i
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
/ k* D% l0 q9 [- D§ Develop and maintain good working relationships with internal and external parties; H4 L+ F9 L5 T( k
§ Special projects as required" a1 O: M, t* {1 v
§ May be required to provide after hours pager support for emergency trouble calls
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5 ] h1 D+ n. Z, KQualifications:' K3 @( c& F9 _4 i1 m8 j1 p( q
§ University or College degree in Computer Science and at least 2 years of related work experience
" X$ U4 d5 w( ^* D/ P4 {§ Strong interpersonal skills with the ability to work with others and work under minimal supervision
, v) H2 z6 A9 l% ^2 \( J. k§ Fundamental commitment to customer service
( n4 O8 N+ W; d7 ?. ^5 U+ ]4 W§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues0 q+ E4 t/ y+ F+ z" `9 L: r/ v
§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware' z" `) {$ r, F# @6 H, M5 F! O
§ Experience installing, supporting and troubleshooting client desktop software
; T; C% S& K2 G3 f4 G' G( m§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems5 c4 f: p! C/ I5 m$ F
4 H: h6 I( F4 h. A9 KClosing Date: September 16, 2005
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Interested applicants should forward a cover letter and résumé to:+ [9 N! M* L- j$ M R$ [1 B
Beverly McIntosh, Human Resources Coordinator
# d' O; P+ `7 ~ OFax: 780-451-3546
% N6 d' ^& F& [! P# wEmail: HR.Edmonton@sysco.ca4 Q2 Z" b" f+ T/ h0 f
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02。
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Position: IT Manager : @! p9 D9 n9 I. |5 o3 t
Reports to: Director of Finance & Administration
r! p7 G% ^7 s2 _. \; oLocation: SYSCO Edmonton
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( Z/ q; x/ V9 V0 D" bPosition Summary:) H# x/ ^+ J4 C" g2 X' p( C
The IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto). ; Z2 E; u5 ^) N& w' m
+ c9 ]. [" n% P/ x1 P- |" eResponsibilities:2 h) b: g5 l& h* G( N4 @% X
§ Manage a stable local IT environment z2 x( c5 q* c. c" ?9 ~6 i: V
§ Manage and coach staff in IT group
8 i% o7 I+ c/ Y§ Oversee and provide small systems technical support
1 Z" w8 {- e" W7 u! e- [" F§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives
' |$ Z% k* N5 T# y1 Z+ D§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports
$ T+ x1 n! |8 R$ ?§ Hardware and software configuration and implementation8 G' O/ f# J- p* N2 K! q- }; D
§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to
! @2 H" f4 n5 N§ Ensure software and hardware standards and other policies are adhered to at all times
# _7 \: B6 a( j( `3 T& w. y§ Perform network administration at the domain level; managing user accounts and network access8 p3 M* Y8 y1 u D2 v
§ Develop and maintain backup and restoration procedures) X5 F% H1 I% Q; @
§ Develop and track IT budget as well as IT capital spending plan
! d/ z' i g( i* @" z8 y§ Liaise with Corporate IT Helpdesk
; C r- \0 H. H' q2 b$ a9 r§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
5 P3 v* J' c! M& b9 w§ Provide technical and procedural recommendations to management
: a% d: B0 o, m9 P8 c) [, O§ Manage user ID request and approval process in conjunction with Director of Finance. Z5 C/ E! ~: m2 ?
§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT
# h6 K3 {* A, ~2 P0 {/ q: ^- m§ Coordinate and support end user training' e- [0 U; `# l, K7 {; m( f
§ Develop and maintain good working relationships with IT related suppliers and service providers
" j, G* e* b, [! X% P/ \§ Collaboration on development of internal intranet and external website maintenance/ ^* W7 o! r( u: D0 N( q
§ Manage all printers in the building
; p4 Y1 G5 ^' Q5 h§ Special projects as required4 w: w5 b; z% i( _
§ May be required to provide after hours pager support for emergency trouble calls
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. w" E2 L& F. M2 j: qQualifications:
4 a* t" R, ~! _$ t- [% _9 [. l§ University or College degree in Computer Science and at least 5 years related work experience6 ]9 L% s/ M; `/ `% d
§ Excellent leadership and organization skills! D& x! c0 D% |) o( i" U1 |
§ Able to manage a local IT environment while working within a Corporate IT structure at a national level2 J8 _$ r; D% P \
§ Strong interpersonal skills with the ability to communicate at all levels within an organization; A- a/ s2 l3 D+ {, d3 A4 M" ]
§ Strong small systems technical support experience5 W; R$ l1 L( ~: r5 s
§ Fundamental commitment to customer service and process improvement& Q9 |' ?* L5 Q! g) t! F
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
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) F y M/ w- G( i& eClosing Date: September 16, 20054 ~! m8 C. s- `* Y% @1 x9 I
* G# O, l# A" }1 |- i% a7 YInterested applicants should forward a cover letter and résumé to:
4 k# l$ t5 \; Q. A% [Beverly McIntosh, Human Resources Coordinator4 ~# a; ?. O) s# L$ N6 m ^# i
Fax: 780-451-3546( q( X# f, k% X+ m. ] ~# I
Email: HR.Edmonton@sysco.ca% o2 i2 H& i( y+ c6 J( m2 X: _
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
