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丰田承认换踏板不一定能全部解决加速问题/ J. ?1 }* O8 N' D+ E
By LARRY MARGASAK and KEN THOMAS" P' `1 l4 ?& d( Z
Washington (AP) -- The president of Toyota's U.S.6 P6 }+ {) |6 |" g! k3 K4 b: o( Z$ P
operations acknowledged to skeptical lawmakers on Tuesday that
6 \( I" j1 k1 j3 U1 Vthe company's recalls of millions of its cars may "not totally"$ \; K% P$ e: Z1 D
solve the problem of sudden and dangerous acceleration.; {7 ~( r* w$ N/ i9 m
"We are vigilant and we continue to look for potential. E. R/ h. z4 M P9 d
causes," Toyota's James Lentz told a congressional panel.
- C* w# ]* _7 h% P N: `% X) K7 {However, he repeated his company's position that unexpected
: j' v# p1 W! G- u' gacceleration in some of the company's most popular cars and
' }3 l9 m; h: ktrucks was caused by one of two problems -- misplaced floor3 D Y u- L( o+ ^, K" F4 `7 F
mats and sticking accelerator pedals.
2 y, Z5 i. y y5 THe insisted electronic systems connected to the gas pedal
, y$ E; M8 V+ ^/ Yand fuel line did not contribute to the problem, drawing sharp
$ [% h" l( V* ?3 ccriticism from lawmakers who said such a possibility should be
! H& j& s) L: s7 V, o: Afurther explored -- and from a tearful woman driver who could! H% X4 h- |9 s' s
not stop her runaway Lexus.' P) K1 Q. D" V- X( I" p
"Shame on you, Toyota," Rhonda Smith, of Sevierville,6 j3 M) W! P. g/ V& M7 }
Tenn., said at a congressional hearing. Then she added a second4 E, T! P% i! u/ q3 S7 W
"shame on you" directed at federal highway safety regulators. B7 ?+ f, v; W9 b
Texas Republican Rep. Joe Barton cautioned his colleagues4 x9 t4 |6 S7 z
early in the hearing against conducting a "witch hunt" and said
: \% V+ e1 U2 P1 I"We don't want to just assume automatically that Toyota has9 E4 X% ?, [8 P! w
done something wrong and has tried to cover it up." But midway
3 J5 J2 n* m/ V" ~! `through Lentz's testimony, Barton said of Toyota's( [" U6 _3 `% J0 F
investigation of the problems: "In my opinion, it's a sham."0 U* J) T. a: n2 C8 o5 z) b5 T2 z
Lentz said the company had not completely ruled out an
0 H: S4 g0 Q# S9 A) W0 yelectronics malfunction and was still investigating causes of, Z3 X8 h3 s( I4 O+ A
the sudden acceleration. Still, "We have not found a1 M# }+ B' S+ Q; R1 a& |, d
malfunction" in the electronics of any of the cars at issue, he# \7 M& Y. T+ u, ^8 Y1 W
said.- Y4 I; \. X6 ^
As to Smith's harrowing story, "I'm embarrassed for what
f* F* d" \# Y% lhappened," Lentz said. "I want her and her husband to feel safe4 h) H" S& ~# d' ^; x% d' @) T. t
about driving our products," Lentz said.( c9 U7 T3 S$ d; c- Y5 ?: s
Three congressional panels are investigating Toyota's
D1 [! x2 B- @problems, which affect a huge number of Americans. Toyota has
1 o' e) R$ q$ ]6 Srecalled some 8.5 million vehicles worldwide -- more than 63 y: b) n& R1 ]; P' [
million in the United States -- since last fall because of$ M O) K5 ^, g- _4 B
unintended acceleration problems in multiple models and braking ^7 x: }7 F; f3 i* O
issues in the Prius hybrid. It is also investigating steering& S. ?6 U2 D) |
concerns in Corollas. People with Toyotas have complained of
/ O4 \$ \0 x6 ~5 K* q; `2 ~- Ytheir vehicles speeding out of control despite efforts to slow' z+ e9 s4 D- Y, ]0 o: P
down, sometimes resulting in deadly crashes. The government has
1 |2 _$ c# p) m% N4 creceived complaints of 34 deaths linked to sudden acceleration
! w# j! V) k$ U; T' c4 fof Toyota vehicles since 2000.' |0 R2 A$ Z; @2 C, k
Lentz, who choked up while discussing the death of his own
/ ^ k+ r8 ]5 @: M( t6 z! H% ibrother more than 20 years ago in a car accident, said he, f6 b. r. x6 K9 @5 Y5 f* k. ~
understood the pain.
7 z# x' X; Y9 B, @/ U9 G* o"I know what those families go through," he said.
( C: p$ m$ m0 k: E- XLentz has said in the past that he was confident Toyota's& A0 A9 }4 y, t0 @
fixes on the recalled vehicles would correct the problems.# ^8 Z' C& J% P
But when pressed by Energy and Commerce Committee Chairman
4 j) g) ~. w6 ?* NHenry Waxman, D-Calif., on whether the two recalls Toyota put
1 h, z3 ~- C5 G- Min place to deal with the issue would completely solve it,
H0 _2 O: z8 [6 f+ NLentz replied: "Not totally."
) Z% h- P% I ?* l( @/ f) bStill, he said chances of unintended accelerations were
/ S% |, ?" D: S4 ^8 v"very, very slim" once the recall was complete. Lentz also said& E6 @' d, ~8 {9 a7 ]
Toyota was putting in new brakes that can override the gas
; K/ X3 V" n$ d1 y) D0 v: |. F9 {9 [pedal on almost all of its new vehicles and a majority of its
$ |0 R7 s5 x A. Z3 g2 F8 U: K9 Ovehicles already on the road.8 T* i0 I: H' B
Meanwhile, Toyota president Akio Toyoda, who will testify
- Z: K9 k5 f d# C1 ? Ubefore a separate panel on Wednesday, said he took "full
2 C8 y1 f1 Z8 oresponsibility" for the uncertainty felt by Toyota owners and2 d' c+ B5 ~7 H. q0 p
offered his condolences to a San Diego, Calif., family who were
/ R# l9 }* D" M0 k- b2 E" ukilled in late August, reigniting interest in the problems.
1 _& {* j9 f0 q" R' |# c: J+ f: W4 h"I will do everything in my power to ensure that such a
. {" e- n# k# P; ^) v1 q- atragedy never happens again," Toyoda said in prepared testimony
; M- I, A0 u Q# j2 _for Wednesday's hearing to the House Government Oversight
6 Q% U3 S. g$ Z( x+ o& n* |! hCommittee. "My name is on every car. You have my personal, ? |3 }1 R' G" R9 G4 W3 d4 u
commitment that Toyota will work vigorously and unceasingly to+ s- t8 d' S' n7 }# Q1 I2 B/ J' H4 s
restore the trust of our customers."
7 Q& c1 m1 |6 C; N" c) J% xLawmakers heard a brief, but riveting, deion from. ?$ q# n+ c5 L& l+ A7 C
Smith, the Tennessee woman whose Toyota-made Lexus suddenly9 q* B3 F7 U- ~
zoomed to 100 miles per hour as she tried to get it to stop --2 w9 l0 t& S3 n' E
shifting to neutral, trying to throw the car into reverse and3 W- X+ L& G: [. y7 ^# R' g( Z
hitting the emergency brake. Finally, her car slowed enough
0 ?' k" b* f3 G* D$ {" Q5 |that she was able to pull it off the road onto the median and1 T/ P |. w/ I. y+ y
turn off the engine.
" `& I, F1 C# R2 i, k/ B9 fFighting back tears, she described her nightmare ride of/ C+ d% y" z1 s7 b; q
October 2006, calling it "a near death experience."7 y* G' F; o. [# f3 P
"After six miles, God intervened" and slowed the car, she2 r; o, @$ A! a+ g
said. She added that it took a long time for Toyota to respond' f7 n/ L/ ]& K: P
to her complaints./ \/ O, e6 s: s+ N4 K+ {, ~! V! ^
In an often contentious full day of testimony, lawmakers
4 F2 B# Z+ A U7 `$ Y' s( V" Oreturned again and again to the question of whether electronic2 P8 T. u* Z+ R5 I B4 V
malfunctions may have contributed to the speeding cars.
6 t [0 e$ x: E, e7 d"We are confident that no problems exist with the electric
2 g. `) a. n) Zthrottle control system in our vehicles," Lentz said. He cited
7 \- i! E( p- n, w- R"fail-safe mechanisms" in the cars that were designed to shut
+ t" s7 M6 G& w }8 F ^: H% @5 uoff or reduce engine power "in the event of a system failure."- S9 V6 E3 w% _6 }
Transportation Secretary Ray LaHood told the panel in
$ B2 D3 a2 e5 P0 p' cprepared testimony that possible electronics problems were
& H7 G* z* O$ J- w9 ]$ Q$ a% sbeing looked into by his agency. He said the company's recalls
& m& b( m& o I# C2 p( R# d* rwere important steps but "we don't maintain that they answer |; N. T( w; x& h) S
every question."
* O& N; b% Z+ {Toyota hired a consulting firm to analyze whether2 X \) A% S6 X7 F2 X: `; ]
electronic problems could cause unintended acceleration. The
4 M- i9 w6 ]: u. `firm, Exponent Inc., found no link between the two. But
; p5 A5 S7 g& E) w6 M; Y5 Z/ scommittee investigators said the testing studied only a small1 i' Q K$ F2 D
number of vehicles, o) {- H8 v0 d( Z- J, z" S: B8 J
Tracking down an electrical problem can be far more
( y6 Q$ j8 E0 C6 M6 T) jdifficult, expensive and time-consuming than finding a
3 a2 L7 _- o$ k) jmechanical problem. Electrical problems can have more than one `5 k Y1 {1 V8 Z' w" `
source, and they can come from inside or outside the car.
" O" ~! L7 ?" f2 B7 ~Mechanical problems often leave clues such as physical damage,
L; F' [2 k5 Q8 ?. ]8 [% L. fwhere electronic troubles can be hidden in software or leave no) c/ J- A M# d# g: l
trace at all.1 S* o; _* O+ {# g
House investigators who reviewed Toyota's customer call
4 i, K8 C* |; Q6 @# Wdatabase found that 70 percent of the complaints of sudden+ J( ?8 y: D' h& q* `+ ^0 r
acceleration were for vehicles that are not subject to the4 Y$ C$ o' w2 T f$ l5 I
recalls over floor mats or sticky pedals.' o" I+ d) ^& p7 e9 R3 I, |8 L, o* R
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,) P! ^' k8 L7 J$ U/ N ?
said Toyota "misled the American public by saying that they and+ \8 v1 e9 K9 Y9 V0 D E. W
other independent sources had thoroughly analyzed the
$ ` f) J( s0 l* A5 X/ s& telectronics systems and eliminated electronics as a possible
: ]0 ?- U# E$ |3 I. j3 vcause of sudden unintended acceleration when, in fact, the only
- H z; Q5 T) ?such review was a flawed study conducted by a company retained
, o( ?$ J( Z. [! Zby Toyota's lawyers."2 F6 ^6 s& A( N* J; k
Lentz apologized anew for the company's slow handling of) y& E; @( o6 K7 G L
problems. "We have not lived up to the high standards our
7 r( V. O3 g$ R2 I4 u, `customers and the public have come to expect from Toyota," he4 g$ e/ T* ?7 h6 Z, {& l
said.
' Z6 F; C1 W1 Z; ~"Put simply, it has taken us too long to come to grips with1 c! N; B; k! j$ n% U: J& S1 R& q
a rare but serious set of safety issues, despite all of our
% T, S& k0 }6 ?6 s4 g( u( ogood faith efforts," said Lentz, president and chief operating
: ~& u6 i( ^5 Z) eofficer of Toyota Motor Sales USA. Inc.
( l$ y+ N9 M5 f( R! x0 kSeparately, among hundreds of Toyota dealers lobbying7 v' C& ^6 g F% ~$ u' K8 K
members of Congress Tuesday, there seemed to be widespread7 Y: Z* N# j+ u; E2 h* R- E' B
rancor toward a federal government they view as picking on the
) Z: P# o! z' c9 p9 _$ ?& {automaker, at least in part because of the government's
3 e. ]0 l8 ^8 Q* m- h) g; qinvestment of billions of dollars in General Motors and# e2 c$ \! W0 F8 r9 {5 P. i v
Chrysler.7 n% J+ \3 ^; q; E/ d) D
"That's hard for me as a citizen to understand why my tax, g s% [/ ]+ _: }$ Z
dollars are going in that direction," Paul Atkinson, a o( e/ e! N0 m( ]# I
Houston-area Toyota dealer, said at a news conference that also* x5 P2 t: y2 Z9 G( d3 G! B3 a
served as a pep rally for the visiting dealers. "To compete( z1 U2 w8 J7 l5 I4 f* N
with the government as an individual entrepreneur is pretty
8 }+ S# J$ x& q$ P# F ?tough."$ c6 }; s# D, E
---
. F* }9 @/ A: h) [Associated Press writers Alan Fram, Stephen Manning and Tom% G0 \! u+ p. a- k6 F o. H
Raum in Washington and Tom Krisher in Detroit contributed to, {; k9 ^) _% n& u6 D) ~( C
this story.4 `; x* B- w9 P0 Z5 J
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-0- Feb/23/2010 21:04 GMT |
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