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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
) l: z3 W" v6 a$ W1 Q8 d6 OBy LARRY MARGASAK and KEN THOMAS, [/ ~1 t! G. Y/ _1 g( _
Washington (AP) -- The president of Toyota's U.S." O# D; `6 [; J$ u1 }
operations acknowledged to skeptical lawmakers on Tuesday that
3 M1 p3 ^' E8 }5 c: O. kthe company's recalls of millions of its cars may "not totally"
& z6 g0 M( M1 j. l( x5 Fsolve the problem of sudden and dangerous acceleration.
! u- m. X" ]3 Q6 L"We are vigilant and we continue to look for potential
% p0 v1 C( o _; [causes," Toyota's James Lentz told a congressional panel.& Q, a1 a; G3 r3 |5 u
However, he repeated his company's position that unexpected6 V5 T7 |9 j N! i! i* j5 ]
acceleration in some of the company's most popular cars and
( L5 P8 ~/ U$ itrucks was caused by one of two problems -- misplaced floor/ J7 M+ T6 z6 s8 z
mats and sticking accelerator pedals.
9 d3 I0 z* c2 O+ l& T9 ^He insisted electronic systems connected to the gas pedal3 l3 V' F* ^- X$ h9 q9 {3 W0 `* Q
and fuel line did not contribute to the problem, drawing sharp0 P `3 ?6 n' }0 d' u0 `& Y! X5 D
criticism from lawmakers who said such a possibility should be
& {2 E' V& _+ @, M+ P/ G+ Cfurther explored -- and from a tearful woman driver who could
4 \* h8 s$ Z0 N: vnot stop her runaway Lexus.
6 D! @' H% r3 _) h% l! K"Shame on you, Toyota," Rhonda Smith, of Sevierville," d2 L8 n3 I% z4 o# u# P, m
Tenn., said at a congressional hearing. Then she added a second' V+ v9 B- n8 W
"shame on you" directed at federal highway safety regulators.' N1 @' R, x6 R/ [
Texas Republican Rep. Joe Barton cautioned his colleagues
7 }* L% W. K3 a) _early in the hearing against conducting a "witch hunt" and said
0 `( ~! I9 i4 @"We don't want to just assume automatically that Toyota has6 n1 _% o6 X9 A, r4 ^ a& ~6 n" Z
done something wrong and has tried to cover it up." But midway
' W Q. R9 J6 R( Kthrough Lentz's testimony, Barton said of Toyota's
1 g; x" o2 L$ e1 z4 kinvestigation of the problems: "In my opinion, it's a sham."
: c2 E3 E5 Q5 f% gLentz said the company had not completely ruled out an. @2 W+ ]: S# U2 U4 ~0 p) S+ P3 [
electronics malfunction and was still investigating causes of
5 S% r; x" h; Q8 P) P8 \8 {$ y0 n% qthe sudden acceleration. Still, "We have not found a( D/ @9 T. c0 i! D% D: D# q3 W
malfunction" in the electronics of any of the cars at issue, he
. v, ?4 n# H* G4 @7 L" }said.5 H% d+ |: }1 j0 A! U: l2 \
As to Smith's harrowing story, "I'm embarrassed for what/ [7 ` Y9 G: f% Y t; d2 M# [
happened," Lentz said. "I want her and her husband to feel safe" k; C# m, b1 O1 S3 u
about driving our products," Lentz said.
& P! b4 O7 O" ^! p0 ]% X3 w I. RThree congressional panels are investigating Toyota's
, Q z/ s- b" Q4 H8 ^ pproblems, which affect a huge number of Americans. Toyota has# F! }* N& D" S
recalled some 8.5 million vehicles worldwide -- more than 6
# a2 E, c4 ]0 N& z# a: K" i) ?* @million in the United States -- since last fall because of) K2 M% y1 _# ~' f) Y, H# n) X
unintended acceleration problems in multiple models and braking9 q; x! ^; N9 f9 \2 s7 | h
issues in the Prius hybrid. It is also investigating steering
& _% t9 R, N1 D7 ~( F6 d* rconcerns in Corollas. People with Toyotas have complained of
1 e3 C) T+ K/ |+ t) H! Ptheir vehicles speeding out of control despite efforts to slow
; ^4 r0 U& z5 j4 [down, sometimes resulting in deadly crashes. The government has0 E$ D. \- X9 \4 L9 A
received complaints of 34 deaths linked to sudden acceleration
8 T& Q m+ {2 Yof Toyota vehicles since 2000.
! j; U3 A0 `# o$ V- W. KLentz, who choked up while discussing the death of his own+ s5 v9 J p9 e, r- \7 z
brother more than 20 years ago in a car accident, said he
! s$ |( [. G" n9 ?9 T; }6 dunderstood the pain.
2 h& @6 B$ B: _"I know what those families go through," he said./ n4 ~" I7 L) O) i2 |6 y' u% P1 {% }- \
Lentz has said in the past that he was confident Toyota's, B6 Y* _' ^. @7 U1 t/ c# `
fixes on the recalled vehicles would correct the problems.
7 {! W5 J" G c5 d7 Q- K$ JBut when pressed by Energy and Commerce Committee Chairman* n3 D) _3 \. ^4 g
Henry Waxman, D-Calif., on whether the two recalls Toyota put' ?6 X }5 S5 a0 Y
in place to deal with the issue would completely solve it,
* V6 x1 y. X# f( r- z: @' t( i& {Lentz replied: "Not totally.") R# H4 i0 y# y
Still, he said chances of unintended accelerations were
6 b0 Q- K: G7 Y% s, P"very, very slim" once the recall was complete. Lentz also said5 G ]) O( N3 P6 G% b
Toyota was putting in new brakes that can override the gas
7 J) g+ L7 J, A6 wpedal on almost all of its new vehicles and a majority of its
4 T$ E1 X8 B; H7 g% Rvehicles already on the road.
- q1 H1 o$ ^ z% I7 i9 Y8 KMeanwhile, Toyota president Akio Toyoda, who will testify
# m/ _4 u+ b8 Y8 |' W4 r( J3 w4 k3 zbefore a separate panel on Wednesday, said he took "full5 ^& a; z( ]/ O0 D8 Q8 \, x( x
responsibility" for the uncertainty felt by Toyota owners and
i6 T5 ~1 c# k+ H" u( Q) Ooffered his condolences to a San Diego, Calif., family who were0 L D! U! L- \+ u
killed in late August, reigniting interest in the problems.
' |7 a$ H; o% D0 ?"I will do everything in my power to ensure that such a
: U: m! }# c g4 L. r% a1 Y$ dtragedy never happens again," Toyoda said in prepared testimony2 U4 \# q4 h2 V% d
for Wednesday's hearing to the House Government Oversight/ ]/ }/ ]+ n4 m6 B/ K: D+ o
Committee. "My name is on every car. You have my personal
5 H% T! P* ?$ [9 V wcommitment that Toyota will work vigorously and unceasingly to
% w* [& Y& ^: b/ z, v' Erestore the trust of our customers."
- D$ P- q; P3 J) JLawmakers heard a brief, but riveting, deion from
1 V5 h+ C# Y2 a" m" wSmith, the Tennessee woman whose Toyota-made Lexus suddenly
" W2 B5 O3 L/ Z, Z D- S$ mzoomed to 100 miles per hour as she tried to get it to stop --; e0 ?$ f5 \8 }% u
shifting to neutral, trying to throw the car into reverse and* r* v0 l. F( r: z& f/ m( ~; i
hitting the emergency brake. Finally, her car slowed enough- N0 t2 Q6 f- K9 ?% j# u3 I
that she was able to pull it off the road onto the median and* D; W2 j/ x/ v: H
turn off the engine.' b% p5 o% d) P p. Y
Fighting back tears, she described her nightmare ride of: c H, ~6 m* U& N, v+ }6 J6 s
October 2006, calling it "a near death experience."
! \2 T) z. W, d/ Q, h' O"After six miles, God intervened" and slowed the car, she; z3 I7 S1 x, G' O
said. She added that it took a long time for Toyota to respond
6 z& L! s! x6 s; Hto her complaints.
8 p1 d% }+ m8 _( bIn an often contentious full day of testimony, lawmakers
9 D- T7 d$ v) P- ireturned again and again to the question of whether electronic5 f6 j5 W9 c; }) p/ d1 s1 W
malfunctions may have contributed to the speeding cars.- K8 `6 ~% [: t( [) L0 a; h
"We are confident that no problems exist with the electric
- p! b& \( E( o7 rthrottle control system in our vehicles," Lentz said. He cited
* |' g+ i0 |8 G"fail-safe mechanisms" in the cars that were designed to shut8 d5 c. K, X* U9 S3 O
off or reduce engine power "in the event of a system failure."0 n; ?8 o/ v$ k% J: ^. G! h2 E3 L
Transportation Secretary Ray LaHood told the panel in3 o2 A& c+ V6 R, r
prepared testimony that possible electronics problems were
4 r( p/ W# x2 ?+ ?. u7 f! Ubeing looked into by his agency. He said the company's recalls
4 e; f+ u4 s0 Z& M) z v/ r1 Zwere important steps but "we don't maintain that they answer
6 a- m0 \2 z; D: Q2 J8 pevery question.": C6 I8 W; V- f
Toyota hired a consulting firm to analyze whether3 f2 @3 R$ H' O! k R3 [. ^5 d$ v
electronic problems could cause unintended acceleration. The
x, R' X. o* P+ J4 `firm, Exponent Inc., found no link between the two. But! n, |8 _/ P. c9 b
committee investigators said the testing studied only a small! g t6 e8 U% A8 `
number of vehicles. C7 z& O* W! c) k8 c! C
Tracking down an electrical problem can be far more2 j2 n+ ^9 k8 |# U
difficult, expensive and time-consuming than finding a: v u0 ]9 m' p# _, _1 e: g
mechanical problem. Electrical problems can have more than one' y+ X# E" s# p0 f9 l
source, and they can come from inside or outside the car.' T$ A( L4 \/ @. Q7 Z- _5 F2 S4 U" `
Mechanical problems often leave clues such as physical damage,
& v) B, S O. D- Nwhere electronic troubles can be hidden in software or leave no
$ }% ~$ L' G8 ]. {7 L8 b3 g6 ?trace at all.
4 A M+ l7 @1 K$ T" THouse investigators who reviewed Toyota's customer call
- b" V, w$ |" v2 p* W6 [, Y; x8 Vdatabase found that 70 percent of the complaints of sudden
5 a# a/ r' |* V% n; Cacceleration were for vehicles that are not subject to the
+ ^- F' Q& k) B1 l5 |+ arecalls over floor mats or sticky pedals.( S9 @( \! y$ J& T3 w' h9 M
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
2 t$ |$ W3 c1 h+ \& A. O# _. U) Vsaid Toyota "misled the American public by saying that they and
6 g: I% N. \# W) U/ ^, rother independent sources had thoroughly analyzed the
( U- A: ?2 s% p) ^% S! delectronics systems and eliminated electronics as a possible
- P/ Z. r2 H/ p+ [cause of sudden unintended acceleration when, in fact, the only- t5 {- I) J6 |& {9 I k" a
such review was a flawed study conducted by a company retained
& b$ F t( N7 K* a: T4 Z, k" {$ S! M& Wby Toyota's lawyers."8 q/ E) [9 W: R2 H6 u
Lentz apologized anew for the company's slow handling of
2 C) ]4 R0 Z6 o9 i" {/ l, E, jproblems. "We have not lived up to the high standards our$ e0 m; s4 u; L, O/ x' i
customers and the public have come to expect from Toyota," he
! m2 ~2 ^' W: y' F( Y0 R5 asaid.
& T& w& n' D9 ]# x3 Y9 a"Put simply, it has taken us too long to come to grips with, {7 k- q. G5 ]( ]* l+ r9 m
a rare but serious set of safety issues, despite all of our
5 q' T8 T t9 V+ m5 I! z Y. m/ |! |good faith efforts," said Lentz, president and chief operating/ `' C4 [9 E2 _/ a
officer of Toyota Motor Sales USA. Inc.+ K" [" R$ v/ o( H0 ]5 W
Separately, among hundreds of Toyota dealers lobbying
( H; P1 ?( \( ?' L' m9 ^$ i! cmembers of Congress Tuesday, there seemed to be widespread# r( _1 m* l) M* ]2 t
rancor toward a federal government they view as picking on the
" e M3 u W' Y) pautomaker, at least in part because of the government's
3 S0 k# e/ I& |0 P% G$ [% Z( ?9 {; zinvestment of billions of dollars in General Motors and" x6 Z2 W9 y; }7 s v( U+ i8 r
Chrysler.
! n' Q8 e. M4 m* C"That's hard for me as a citizen to understand why my tax2 F/ @! M9 n! l1 P, t
dollars are going in that direction," Paul Atkinson, a
! t' Y7 n$ D3 }7 ]9 d. WHouston-area Toyota dealer, said at a news conference that also: b: O8 }9 S1 p0 h! n
served as a pep rally for the visiting dealers. "To compete
1 i0 k8 f% a; U4 |1 wwith the government as an individual entrepreneur is pretty
2 [7 h6 Z$ m. D( M: |9 e! ntough."/ _1 f: \+ T; X A3 @8 H1 K1 y. E2 F
---
1 [" @$ @' n# b' P3 x0 |Associated Press writers Alan Fram, Stephen Manning and Tom
8 l! d7 _1 n: v6 p2 o: BRaum in Washington and Tom Krisher in Detroit contributed to }6 T7 ]6 V8 v1 Q8 g* B1 d
this story.& V+ y( F o6 T( Y
/ `% }6 m& ^8 Z( ^/ S- F-0- Feb/23/2010 21:04 GMT |
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