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丰田承认换踏板不一定能全部解决加速问题
% u9 b g6 n; j5 mBy LARRY MARGASAK and KEN THOMAS
9 S+ i1 j2 j/ V5 l7 e0 dWashington (AP) -- The president of Toyota's U.S.3 c. _4 F+ `7 I# F( X0 @4 l9 y
operations acknowledged to skeptical lawmakers on Tuesday that
8 t' p% W9 l& ]% s7 Uthe company's recalls of millions of its cars may "not totally"* t! D0 b: m% D" C8 A
solve the problem of sudden and dangerous acceleration.# S! a/ ^2 z e; y, T
"We are vigilant and we continue to look for potential
7 \7 U3 m% ?$ d7 P# J0 G$ Z U1 I) Mcauses," Toyota's James Lentz told a congressional panel.
" a, D1 d( J. U8 h1 H" @However, he repeated his company's position that unexpected
/ Q* v* }, ~, t$ O$ B' m! bacceleration in some of the company's most popular cars and" \- j. p8 D9 T
trucks was caused by one of two problems -- misplaced floor. O. q7 t% j) k# F; g) |
mats and sticking accelerator pedals.+ w7 R. n" ~* ?1 D4 D: R9 h1 F: p
He insisted electronic systems connected to the gas pedal
6 q. k3 q5 h6 q) Rand fuel line did not contribute to the problem, drawing sharp
: _" E% @: `2 Z+ ccriticism from lawmakers who said such a possibility should be
: ~/ P$ Q- j0 l7 g0 E# \1 t! `further explored -- and from a tearful woman driver who could% E( V0 `+ q! F7 E O! w
not stop her runaway Lexus.' h, P) v& l9 `# l0 k* c) y0 |
"Shame on you, Toyota," Rhonda Smith, of Sevierville,; ~' \, j5 J# k: c; Y _
Tenn., said at a congressional hearing. Then she added a second
& P6 b/ x2 t: M9 W" Q7 t"shame on you" directed at federal highway safety regulators.
' a/ j2 W) S. @7 _Texas Republican Rep. Joe Barton cautioned his colleagues
% _$ t8 Z# D( I) I( o- {early in the hearing against conducting a "witch hunt" and said/ ~- i7 D0 W3 G+ K- z" k& W1 Y
"We don't want to just assume automatically that Toyota has- G3 g J' s8 `: Y3 ?
done something wrong and has tried to cover it up." But midway- G8 x2 w( l, H" ]# J$ j
through Lentz's testimony, Barton said of Toyota's" n" Q( D9 k* V3 k3 P7 U+ @9 a' o
investigation of the problems: "In my opinion, it's a sham.": I& ?: f! ]1 ?& Q6 B6 L
Lentz said the company had not completely ruled out an
5 ~* c5 W* r' l5 ]electronics malfunction and was still investigating causes of. u' {3 n$ Q- K% s" K
the sudden acceleration. Still, "We have not found a
& e( @+ [7 V& ^: s- }: t0 Y; U( Zmalfunction" in the electronics of any of the cars at issue, he
& N: Z$ P; I: q( Qsaid.
% o2 |1 D+ s7 @/ g4 Y2 G' }& B' vAs to Smith's harrowing story, "I'm embarrassed for what
$ [7 y( b$ N& W2 w$ ]happened," Lentz said. "I want her and her husband to feel safe0 D: e5 x9 @+ [4 t% Y; ]" C" l7 ]
about driving our products," Lentz said.
! T$ V: M8 v. FThree congressional panels are investigating Toyota's
8 _6 k3 F W" W( S5 Fproblems, which affect a huge number of Americans. Toyota has
) W! x1 I6 A" O9 brecalled some 8.5 million vehicles worldwide -- more than 6* ]/ e: U) @, b' \( f X; Q
million in the United States -- since last fall because of
) F8 d5 R, }1 q L! l. w. l. Gunintended acceleration problems in multiple models and braking
0 L; t, Z; @/ C7 O2 {9 Fissues in the Prius hybrid. It is also investigating steering
. F& p4 [( d' y) Vconcerns in Corollas. People with Toyotas have complained of
! a) P1 P; `2 ?their vehicles speeding out of control despite efforts to slow) | u2 A0 z" @7 f3 @/ k
down, sometimes resulting in deadly crashes. The government has
0 }! s* {4 k# D+ Greceived complaints of 34 deaths linked to sudden acceleration7 [' ~" p; S' y1 X: n4 g" B; A
of Toyota vehicles since 2000.8 J T) T% n7 H! [, q6 n
Lentz, who choked up while discussing the death of his own% g' U' i6 \, ~2 b1 [% R5 J
brother more than 20 years ago in a car accident, said he
6 p2 U5 Z% x0 E! Z dunderstood the pain.
) H+ ^) _4 j0 |8 W9 X"I know what those families go through," he said.8 k2 y) T1 D- B, l; u
Lentz has said in the past that he was confident Toyota's9 L+ t1 e( k8 B. ?5 g$ l4 V$ k
fixes on the recalled vehicles would correct the problems.
' v: o `+ r% I( h6 D+ b( \- wBut when pressed by Energy and Commerce Committee Chairman
$ S, k" l1 W+ I s3 t# }Henry Waxman, D-Calif., on whether the two recalls Toyota put8 A7 l5 X) |$ ~6 U2 i2 s: X1 }+ p1 x
in place to deal with the issue would completely solve it,+ `5 N1 o3 k$ o$ F! E6 a
Lentz replied: "Not totally."
( I( u# @# h3 j3 F: S4 v% c) iStill, he said chances of unintended accelerations were
' ^3 C" ]/ [5 v4 \8 s( |! k"very, very slim" once the recall was complete. Lentz also said; t) Y/ F/ e" i1 D, a
Toyota was putting in new brakes that can override the gas' C5 z$ X" g4 e2 N
pedal on almost all of its new vehicles and a majority of its) b! y6 z+ O3 T; \' f# \
vehicles already on the road.
4 s `% I/ Q+ b% }) OMeanwhile, Toyota president Akio Toyoda, who will testify# I* _4 k5 H; f; x
before a separate panel on Wednesday, said he took "full* D) Y& n$ b& Z
responsibility" for the uncertainty felt by Toyota owners and6 U5 G) U4 P2 m, L, h
offered his condolences to a San Diego, Calif., family who were. J& q4 a T& c" e% }
killed in late August, reigniting interest in the problems.
& q% F r" b* o; u+ s"I will do everything in my power to ensure that such a
# v! ]# i/ v* Etragedy never happens again," Toyoda said in prepared testimony
( }* F2 _' v# Y4 Z+ y5 w& ffor Wednesday's hearing to the House Government Oversight
% \9 ~( g. \1 T: n5 {. M) iCommittee. "My name is on every car. You have my personal% E/ G/ i9 V1 a% j/ H0 k$ i
commitment that Toyota will work vigorously and unceasingly to7 Z6 S' d' m6 g/ E$ E
restore the trust of our customers."
" s- w- V* x" G: GLawmakers heard a brief, but riveting, deion from
1 b' E" o4 n! m! C; ]Smith, the Tennessee woman whose Toyota-made Lexus suddenly
- R0 f! l9 u- o8 A! Y. q# p8 ?zoomed to 100 miles per hour as she tried to get it to stop --7 X. i5 Z2 U7 }! [/ M4 M
shifting to neutral, trying to throw the car into reverse and$ c* ^. v* v- b+ ?( `) K
hitting the emergency brake. Finally, her car slowed enough
, B9 f9 G/ R' Z! U! D1 [that she was able to pull it off the road onto the median and
5 S! T8 {5 G1 Q9 t! z' m7 Pturn off the engine.: v, ?3 @* G; I* t( x3 r4 u
Fighting back tears, she described her nightmare ride of" N7 P9 j1 P% \( f7 j" v/ {) |
October 2006, calling it "a near death experience."7 v% F, @% }" v2 f
"After six miles, God intervened" and slowed the car, she
# S7 ?' H! v4 D+ L+ t1 z+ w6 f" T3 qsaid. She added that it took a long time for Toyota to respond$ q4 o( ?+ {7 D* \9 q
to her complaints./ W# D3 X2 c4 E
In an often contentious full day of testimony, lawmakers
1 g* ?9 @& P( x* D9 p. S1 h+ Oreturned again and again to the question of whether electronic' o$ W2 J' w# w+ e! l/ y! `6 M
malfunctions may have contributed to the speeding cars.
% W2 w8 B- a/ f6 w9 T/ \% v. X"We are confident that no problems exist with the electric$ v& M' D. r6 V* w4 j, }; W9 [8 b
throttle control system in our vehicles," Lentz said. He cited
# O& t+ ~: x. J8 K. A; n- Q"fail-safe mechanisms" in the cars that were designed to shut
, y8 v' ]# G$ t7 }off or reduce engine power "in the event of a system failure."1 D+ C7 A- L! @: q f
Transportation Secretary Ray LaHood told the panel in; T" V1 ]5 {$ k
prepared testimony that possible electronics problems were" A) t* \5 f& |; y7 q! ?6 l% T8 h
being looked into by his agency. He said the company's recalls
( W* s! q1 [( L2 jwere important steps but "we don't maintain that they answer
3 @ \+ X9 L$ _- ^/ fevery question."
) N# G; Z. O% D5 k/ L$ BToyota hired a consulting firm to analyze whether3 [1 }% e- f4 C0 V* ], n2 `* D, l
electronic problems could cause unintended acceleration. The% _7 _% j& ~% ^6 n+ }
firm, Exponent Inc., found no link between the two. But
( w3 K `8 G+ u5 w' v! n; ?0 Tcommittee investigators said the testing studied only a small& m' y8 `2 {& H J
number of vehicles
5 y/ w. K0 u, m4 O M0 CTracking down an electrical problem can be far more: s6 i. X5 \ f6 j: [7 P; w: c
difficult, expensive and time-consuming than finding a1 ]0 T* h9 P1 t! p" e
mechanical problem. Electrical problems can have more than one5 R( }% ?7 b9 W' r- P8 i
source, and they can come from inside or outside the car.$ r; ?7 t# l/ L2 e5 _
Mechanical problems often leave clues such as physical damage,$ N; {4 w0 f3 K6 z( s0 e
where electronic troubles can be hidden in software or leave no
8 J0 r/ ^+ e# G* Atrace at all.
7 a% i& e) k$ Z" r/ d, q0 k' IHouse investigators who reviewed Toyota's customer call
3 c* Y$ g X* ?3 o' ?0 ~database found that 70 percent of the complaints of sudden6 E0 c' C1 L! B* R& H% {" @
acceleration were for vehicles that are not subject to the
1 t4 S o. |! P9 {' Mrecalls over floor mats or sticky pedals.- D# e) r3 [' H
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
$ R1 H% J! L. `said Toyota "misled the American public by saying that they and
# q4 s% a B& K7 U! x! T$ h2 A: dother independent sources had thoroughly analyzed the6 W( b3 d* |% E
electronics systems and eliminated electronics as a possible
! X' T+ g8 ^ e; i1 icause of sudden unintended acceleration when, in fact, the only
8 S- C( x: C( {+ `6 C, S/ Z+ Bsuch review was a flawed study conducted by a company retained
& ]- d6 l. n# r) b( W: e+ rby Toyota's lawyers."
, [8 x9 G M* ^! A" ~0 nLentz apologized anew for the company's slow handling of
9 ]! `+ }' ~% f) [" ~( b+ \problems. "We have not lived up to the high standards our) j. `1 c9 V/ `8 X* p4 Q& A
customers and the public have come to expect from Toyota," he# j* s0 k+ g" M, t$ w2 a8 p6 m. B, ?
said.
* z# Y! K) y8 d( y5 Z"Put simply, it has taken us too long to come to grips with
. u; D1 V; }9 w/ t- b na rare but serious set of safety issues, despite all of our0 u9 g. G- R- A3 |- S1 u
good faith efforts," said Lentz, president and chief operating" ?9 v5 g) W. e; s0 z
officer of Toyota Motor Sales USA. Inc.
* F8 b1 k4 ]4 i; TSeparately, among hundreds of Toyota dealers lobbying8 y/ J: J% I' b; i3 T
members of Congress Tuesday, there seemed to be widespread# V% _& J$ D- f! F ?9 q0 h
rancor toward a federal government they view as picking on the
0 m" x# m3 ]5 p; f5 \& ~automaker, at least in part because of the government's3 s. x/ @' E! |. {
investment of billions of dollars in General Motors and7 o% u! `0 M q2 c2 e
Chrysler.
0 Z1 ~1 T c# _ G, m" q"That's hard for me as a citizen to understand why my tax
5 m6 ^$ Q( w% h2 ]" H. U+ W% odollars are going in that direction," Paul Atkinson, a; @+ Q5 x* p+ c3 }1 O. x
Houston-area Toyota dealer, said at a news conference that also7 K3 U& K- u* n. C- D( A
served as a pep rally for the visiting dealers. "To compete
: f6 W; M4 M4 g, a6 {with the government as an individual entrepreneur is pretty t) w9 Y3 U" n* D1 q
tough."% _! u; [( ~* E3 ]: Z+ v
--- ^( a- r. \" s2 e7 a
Associated Press writers Alan Fram, Stephen Manning and Tom
3 {/ U/ M+ m( c' g, H9 iRaum in Washington and Tom Krisher in Detroit contributed to
$ n1 e- J b% g. ~: b9 ithis story.
+ Q$ x# I R0 k+ |7 R5 I' _: o1 G
( a4 L8 h2 Z5 d& K: o) h-0- Feb/23/2010 21:04 GMT |
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