Receptionist

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Receptionist

4 M- \! w) I$ S- sThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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& e. B& U: ?6 Z( e3 s. H; ^' M9 [Reception
•        Greet and provide assistance to incoming visitors
( y. h& a% e0 R: N5 G+ p" s•        Answer multi line telephone system
+ T* \4 ]) [2 b) A- s' ?•        Receive and distribute mail and deliveries
: l  X* I( J4 w•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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$ I( ^: I- Y# y% bAdministration
4 q; e- U/ X* P•        Receive sort and distribute mail and packages; post outgoing mail
3 n0 z9 F9 Q. A6 ~2 |. b& J•        Sort and distribute mail and deliveries
1 G# p+ B; q. a+ w. `# c& J•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
. M0 u  X2 c# v9 m, f7 l0 S5 Q; l•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
; B: N, O! ]2 T8 ?•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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! \8 h* W$ ?- N  m& EQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
3 ^  I+ o' E. J•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
5 J- U, b: S5 V- }2 N2 M' @0 C•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
) r' N; ?' Q' v& S: [  e% D8 G; R& a•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
: ]3 b, @9 b3 u: j0 l" N•        Able to work independently

" Z* k: b+ W1 x) Z1 K  zClosing Date: July 13, 2009

% k/ u$ B6 V: K* dPlease forward your resume to:
YWCA Edmonton
- D  O, c8 U% I/ C- N- ^' ^Recruitment Coordinator
9 G+ H# |1 n+ ?1 {; M8 o; z100, 10350 – 124 Street
4 u; r2 y( ^! S8 N$ J, y8 IEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
) G5 Q+ q- k& J' U( _) ]3 wFax:  (780) 425-7467

Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org