Receptionist

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Receptionist

! m0 a/ r$ f( r2 q$ Q4 VThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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Reception
" U( m# g  B7 R9 p4 x•        Greet and provide assistance to incoming visitors
3 a- G9 F0 Q( x5 g•        Answer multi line telephone system
  t; m7 W) |, ^  l$ C  R* z1 ]•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
" A% K$ T- V% x•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
9 E! [  N/ w/ M6 G•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
4 Q6 g' n# r& f4 D•        Assemble and forward information packets as requested
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% P* U6 {: f5 l; c  z1 L& URegistrar
1 T( ^2 C! u( z& f" ~8 v•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
- R# w: T5 b8 e& V0 I) {; Q/ d•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:
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/ a4 F7 J! Z+ j* `. @, Q•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
" R+ j# s$ P' q5 k4 E- ^•        Able to interact in a positive manner with diverse population
* L: t& f1 ^) T$ U•        Strong customer-service skills
5 u. j# h4 y( ]* w2 c, I•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009

Please forward your resume to:
5 \; I! Q4 ]) M. J8 oYWCA Edmonton
Recruitment Coordinator
" b4 i$ w7 A$ h+ }  l7 K( r100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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$ w7 _$ T4 C8 ^3 [- ?% u* VTelephone:  (780) 423-9922

  L' I* i5 c( v$ P3 ~% P7 y# BWebsite:  www.ywcaofedmonton.org