Receptionist

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Receptionist

) `9 c* G, I1 @- H2 K- M% w2 n5 ?( iThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

5 r1 I( p7 q# S6 r# G" oJob Duties/Responsibilities:
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Reception
$ D+ I& D# h5 f$ N: b•        Greet and provide assistance to incoming visitors
, j- r) N! q1 O& o. M7 |* M& e•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
! N& f, k& K) m' e- _& o+ X' w; p•        Arrange courier services for all departments
7 P% B; r! t  Y. R7 P7 f7 Z3 s9 R•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
( P9 D  g' U: y, k3 t•        Sort and distribute mail and deliveries
- x! H( w( |) j+ ]•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
+ k% T1 J' z9 d4 j•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

- @# ^7 \. G) A/ n/ jRegistrar
. V# F. m/ Z' R+ S•        Accept and process registrations for participants or attendees at various special events and staff training
# [6 n3 ^8 j, ~' ~•        Process payments for ticket orders and registrations
5 W6 @+ L/ F. t% N% g4 a•        Assist YoWoChAs Outdoor Education Registration as required

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! O: \6 _0 u5 z1 `% N3 dQualifications:

/ @% w7 l, s' l•        Minimum 2 years office experience in areas related to office reception, and office procedures
5 f1 p! P" s  c9 O" _1 a7 V, N•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
! o, s% E- h+ ]4 }8 R•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
4 l1 O4 u; l4 s* ]•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
, {: K3 k# o# W( a+ e
9 C! h5 [, G* h: Q- mClosing Date: July 13, 2009
5 n4 w$ D+ z8 R. ]. r( y( ?9 F+ F3 {
Please forward your resume to:
YWCA Edmonton
4 Z2 q3 e  K2 sRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

; O& A8 @5 s) {0 F5 i- `% ~E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org