Receptionist

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Receptionist

5 K3 Q5 q% K( TThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

9 e. E: M( G, k. i7 c4 pJob Duties/Responsibilities:

! Z& C* M& z1 }$ H4 v" h6 nReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
4 r6 T" p$ a* r•        Arrange courier services for all departments
0 T% _4 |6 w& S1 m: P2 w2 T•        Oversee Y-Knit program; provide support to its volunteers

9 L  ^% `& N2 RAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
5 Q- ^$ ]; O+ `1 f' X  {& u•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
" h7 [* e2 B0 e•        Create monthly staff bulletin and prepare for distribution
7 O9 |& g2 M9 W* G$ w•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
* W, z. _* B7 `8 S5 g•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:
; [& U4 q" g* A! a
•        Minimum 2 years office experience in areas related to office reception, and office procedures
; {) S! W$ w& i9 d# W$ i4 I•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
0 U$ |7 Q8 D7 I! p) [: d•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
, j4 }+ ?& C; Y•        Strength in multitasking, prioritizing, and meeting deadlines
( [! h2 W0 s9 E9 X) y* h•        Able to work independently

" i0 n. Y; S* Q; T% p8 Q2 \0 E+ IClosing Date: July 13, 2009
5 K5 {1 i# m7 ]: ~) M/ U5 h
' e1 i4 R  a# D2 ?1 zPlease forward your resume to:
YWCA Edmonton
) P! g: k" Q# K* O5 F+ \Recruitment Coordinator
100, 10350 – 124 Street
6 J; h. j+ v4 _$ [0 U  BEdmonton, AB
7 `- y% N8 ?" b8 ^, X2 \* v# yT5N 3V9

) @3 S% D" P3 L) xE-mail:  recruitment@ywcaofedmonton.org
6 I% J4 v/ ~  G# z+ M! V* WFax:  (780) 425-7467
5 }' t( K( B$ @
Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org