Receptionist

又见炊烟

Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
# r% b; ~* _* h
Job Duties/Responsibilities:
6 z& }, z& B6 i) n9 r4 T
- t+ p! G0 P- d7 AReception
" u2 I5 D: Y9 i* x, l, Y5 P- v•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
5 R- c* |. }8 E8 r•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
5 V$ ]4 C- j8 O/ G4 P' m* {•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
3 c1 N: z5 a9 ^5 v8 l' I+ K•        Assist Business department with weekly bank deposit and processing         payments
. ~4 Z% d, W2 p2 n1 Q•        Assemble and forward information packets as requested
' W5 i9 C: T9 ~- L8 i4 r3 o
# c1 b9 l: h. m% r: nRegistrar
  L' Q$ ^/ ?4 O( m7 i: Q•        Accept and process registrations for participants or attendees at various special events and staff training
- W! Q' C) a/ [" R- q•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

% i9 C. Q; B# X
8 h3 M, j; s" |2 G. }! k9 W; VQualifications:
2 J* ^' R3 `/ u- `3 L9 ^9 f* g/ V1 Y
•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
% p# t6 C: m1 ~- u/ r7 ~% r' D•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
, e7 v/ }( H5 s0 e8 \•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009
5 O' [* q3 P1 y& O
Please forward your resume to:
YWCA Edmonton
/ u# e5 L# @' lRecruitment Coordinator
' R, W4 u6 u% X$ X( I' v6 @% d" g100, 10350 – 124 Street
1 n5 [. P- U: e+ xEdmonton, AB
T5N 3V9
5 Q  }% [5 O, A  H# Z' ?9 ]! C
2 R2 G! _6 \( aE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

7 h* U0 @) {8 Z; h& H1 uTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org