Receptionist

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Receptionist

0 }3 }, e4 s5 I# XThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

Reception
4 Z2 ~' s- J# v. V* s, j' d; r•        Greet and provide assistance to incoming visitors
- |: e5 ]6 D$ a9 Z3 j•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
0 D7 s1 {' r4 a  R1 g6 m•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
2 L$ O/ G1 |$ ^" a" u* F•        Receive sort and distribute mail and packages; post outgoing mail
+ q3 n' Q# E+ [- s) u* {6 x•        Sort and distribute mail and deliveries
- ?) u* H3 J7 ?# |4 R- o•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
* c- Y3 M+ Q9 \4 K3 d•        Create monthly staff bulletin and prepare for distribution
7 N! Y$ A& g7 w; F•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

: i+ e: [; z  ^; b( }' y) DRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
- N4 ^6 b) j1 Q0 v  |0 a# h$ W  @•        Process payments for ticket orders and registrations
- O% p* b, b0 S3 |! g- {•        Assist YoWoChAs Outdoor Education Registration as required


. W, H, J6 M' xQualifications:

2 Q& d5 s$ R, Z5 T•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
* \$ N7 @. E! R0 o+ F•        Skill in Desktop publishing is an asset
1 w/ W" e) B, \5 i; z: Y•        Excellent verbal and written communications skills
- |, m: k" N  u* a  F•        Mindful of need for accuracy, detail and discretion
) B2 Q6 l# }; I1 U•        Able to interact in a positive manner with diverse population
" k; s  s1 x; y3 ?+ N' S1 g! O•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
$ v' I( F- H, B& Z6 `; @•        Able to work independently

" j  H6 p' r6 k; o& s/ FClosing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
. @% y+ X( e6 L/ [/ BRecruitment Coordinator
100, 10350 – 124 Street
! P% W& f3 ]/ C' \7 _+ KEdmonton, AB
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% j" A6 ]) n4 p3 j0 i& BE-mail:  recruitment@ywcaofedmonton.org
8 |8 q! n( V* [( ?' nFax:  (780) 425-7467

8 c' O) o) d( y8 a0 p( sTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org