Receptionist

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Receptionist
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. @1 ?, F. B* EThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
7 |$ V* J0 k0 e8 ~8 s9 u( y5 _•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
: W4 P( E' P/ w•        Oversee Y-Knit program; provide support to its volunteers

9 T5 O2 ~  p* q- IAdministration
% k, y8 |$ [0 Z0 Z•        Receive sort and distribute mail and packages; post outgoing mail
/ m- z  U' {6 Z•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
; F2 d1 u4 c& h  X•        Update and maintain databases as assigned, including those for Fund         Development and Administration
: ^: S* Q8 w9 N- g% G* p! n•        Assist with task management for administrative volunteers
6 b' g( `0 y" e" M1 q2 r: b" |) f•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
# Z, E: {* s( A( s& ^& u3 H•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
! o% E6 U2 f; k& d4 [' C4 V  |- y•        Assist YoWoChAs Outdoor Education Registration as required


3 h0 K7 d- g( d: k# jQualifications:
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: u6 K; g, C$ H3 L- [•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
" g  q" _" v3 {# `( T+ ~•        Skill in Desktop publishing is an asset
8 C( w& y2 _3 f5 n+ @•        Excellent verbal and written communications skills
( Y! X* J' S1 t4 X•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
( h, ~/ x! J& _# r! u" M•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
! q4 R+ r9 E5 I9 g7 p•        Able to work independently
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Closing Date: July 13, 2009

; N7 a' S1 f" z$ Z# _Please forward your resume to:
YWCA Edmonton
; ?1 f& Z& u$ u* l- |# {8 [$ L0 h$ eRecruitment Coordinator
7 F# J1 Z* I* N6 p100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

1 A1 O0 P: m) |; lE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

* B+ t6 [/ Y' A1 s# R  fTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org