Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
$ r! X; Y% P6 O+ yQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
  u" e8 X  o3 _# ALocation: Edmonton
Duration:  
2 D; e: y) ]+ O0 M0 B! nJob Type: PART TIME/FULL TIME
1 Q1 Q. R3 z1 v, B/ ~6 EPositions Available: 1
1 W' J5 e/ g0 j4 Z, O  {Hours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
) a* A  E9 }; }: ^2 q* k* `& xRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
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. N9 n0 ]4 l# f3 a6 b6 O% rApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
- v' i8 K) d* J8 z4 E* hNotes:  
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Employer: TELUS
7 q1 Y0 b4 K) |6 L% D& O7 hBranch: HUMAN RESOURCES
" u+ f* o% B9 d5 eAddress: 1N - 10020 100 ST
City: EDMONTON
Province: AB
Postal Code: T5J 0N5
) X9 I: W: G, f9 cWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
6 S- t; u8 N5 {/ c9 X" T# CFax:  
4 {# D  [" Q( v2 {; ~3 U* gEmail Address: