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Position Title: Help Desk Analyst (ADV114)
: { g' b6 ^$ t; v3 PJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
% g& b" N4 g; l1 ^. tQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team 6 [ Q1 m4 @# U3 r* z3 n
Location: Edmonton 0 P+ I8 J! K8 ~& R
Duration:
: w" D# B" Q$ f, C7 K1 IJob Type: PART TIME/FULL TIME
# \6 ? I9 F4 ?( V. pPositions Available: 1 ( i4 q7 {3 x" K7 L
Hours per week: 25-40 ) }7 D, K+ I7 G; N- H- _. H l
Position Start Date: Immediate Opening
7 _: H% h$ O; n- @- AApplication Deadline: Jun 30, 2005 & }3 V- ?* e5 b$ h5 E
Remuneration: Salary/month -or- Hourly # } D" c9 G) d' R
Min: Rate: 15.74
+ ]4 [$ ^ l2 B3 J( tMax: # d; I5 p) ~! a. l5 R& H5 A9 t1 r
7 T4 \9 {/ B4 ?# c( U jApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS 9 ]( l0 a! p# D& N; c
Branch: HUMAN RESOURCES
& F) b* X5 r& [+ hAddress: 1N - 10020 100 ST
# ~$ Z b; v) Y0 x# L) HCity: EDMONTON : ~) ^$ ~7 p' a$ @5 n' }7 E3 L
Province: AB
5 ^) x" J: v! y, S2 yPostal Code: T5J 0N5 " w t* U; I1 h8 `
Web Address: http://www.telus.com - I1 U* g6 a3 |6 w' n6 U" P
Contact: JONELLE PALAFOX
& ]/ w5 h3 {. X" n: Q8 iContact Title: RECRUITMENT COORDINATOR
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]* y4 E3 ?6 s9 KEmail Address: |
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