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Position Title: Help Desk Analyst (ADV114)
4 k0 R3 m1 O9 mJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. & J; `8 d4 G* ^6 [ H5 q. e. y
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
/ t6 t9 E" L- L) T2 E NLocation: Edmonton ( C" @. w5 B* l* j
Duration:
: O O6 i5 |/ M- I# OJob Type: PART TIME/FULL TIME , N/ i* I$ U* ?
Positions Available: 1
2 c7 w: X! S; x1 T' S+ d# n1 O. NHours per week: 25-40
^1 \* [1 F5 D7 u* nPosition Start Date: Immediate Opening
0 y( h1 @7 m4 V( h9 g, CApplication Deadline: Jun 30, 2005 * z c, P5 _0 l7 I) _' L; R
Remuneration: Salary/month -or- Hourly 5 i1 Y @0 s G) p. I- o
Min: Rate: 15.74
6 \, n" K+ \* z& tMax:
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: d7 a* [) _2 l: N; k" IApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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) C) c3 `7 N6 T, i- j' y--------------------------------------------------------------------------------8 l+ H9 K! I' Z% `' E u5 ^1 ?" O
+ _) }: @) G: |Employer: TELUS
3 z+ l; A' T1 Y# g, n# eBranch: HUMAN RESOURCES 7 p- `0 q v [0 K
Address: 1N - 10020 100 ST . h5 Q: ]' |- w g9 r! T# f
City: EDMONTON
' m1 F- [5 D7 _Province: AB
! m% g. _- j4 ~$ [Postal Code: T5J 0N5
& N P: L. m6 a9 ]& k- wWeb Address: http://www.telus.com
1 ]# ^9 O& G1 F# FContact: JONELLE PALAFOX 0 D' }3 V0 b) D) \( k
Contact Title: RECRUITMENT COORDINATOR
& X6 F# a c+ c9 sFax: % C! k# x% V6 w, W _) z$ i
Email Address: |
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