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Position Title: Help Desk Analyst (ADV114)
f4 ^# {$ C9 M' h+ U8 y4 C6 D, \1 zJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. 6 A% r3 J; B% ]
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team . \2 O8 d4 f. l- b9 T
Location: Edmonton
$ J4 ]7 a7 ]/ S. K$ b( C9 MDuration:
7 Y. p8 G) G8 U |Job Type: PART TIME/FULL TIME ! w: G j6 {! U$ \2 [3 ?( K8 B
Positions Available: 1
R% K7 s4 _* W& ?$ zHours per week: 25-40
+ C/ j$ N3 W5 z6 v. S1 DPosition Start Date: Immediate Opening - s$ q/ Q( ~; |2 _8 E4 p9 b* S- a
Application Deadline: Jun 30, 2005
$ n6 ^4 N% |. x- F7 |# h* K8 ORemuneration: Salary/month -or- Hourly
3 O6 g6 c7 x8 V- o, ^+ U. V+ `Min: Rate: 15.74 + N2 b, @; y3 R" J% {: w i( @8 ~- {! t
Max:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. ! r+ J2 {- X* O% H
Notes:
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Employer: TELUS
; a4 t( J/ r1 {9 f7 q$ Q/ w' xBranch: HUMAN RESOURCES
n& d, g2 Z" d: x9 E( F' l; ~Address: 1N - 10020 100 ST 3 K: i T$ m; O1 \& B
City: EDMONTON
/ A1 {- ?& X) f/ e+ `3 ^. RProvince: AB - ?4 C2 O4 h) d7 @
Postal Code: T5J 0N5 3 Z/ b% q6 A8 {, _
Web Address: http://www.telus.com , V4 }, h4 Q- J* E. d/ @! s) ^ Y; k9 Q
Contact: JONELLE PALAFOX
& V7 q9 ~- P; Z7 k( O0 OContact Title: RECRUITMENT COORDINATOR
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3 j" v6 J. J0 F, ^. qEmail Address: |
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