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Position Title: Help Desk Analyst (ADV114) ( b; O: Z& \& ]. b/ O T
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
1 X! f5 I+ H% l3 Y7 RQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team : u8 m) ]0 h4 p+ p* N! ]
Location: Edmonton
, r6 Z( \, c3 J* Y' q. A7 u/ y' SDuration:
: U! X4 _7 V1 v. \) }+ ?Job Type: PART TIME/FULL TIME
7 a$ I$ o7 ]1 R0 F1 a. |6 yPositions Available: 1 , G, ~8 n- E% h6 u( N3 d
Hours per week: 25-40
. g4 D, c2 m$ B% \/ `6 [5 s kPosition Start Date: Immediate Opening
( \2 l3 H; k$ \8 g' vApplication Deadline: Jun 30, 2005 ) d8 D5 e8 d" ^' L$ N: \ t
Remuneration: Salary/month -or- Hourly * H% `6 K" v' k2 G
Min: Rate: 15.74
( s: {4 \& X$ n/ u2 J3 e$ ^Max: ' Z- i n4 L8 n$ y1 b$ \3 s# ?$ l
+ {4 F6 B5 c8 t. T1 O: @9 E# jApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS 8 s: C; G# f+ r
Branch: HUMAN RESOURCES } {- Y4 ~8 Z5 [5 l; N
Address: 1N - 10020 100 ST % J( t; G% E( z! A5 z) H
City: EDMONTON 6 z- K7 T9 v/ y* ~6 J4 O: v
Province: AB
! x/ Y, D) S- ^- xPostal Code: T5J 0N5
- T* H6 ?2 k$ q% w5 o# R! K/ a6 mWeb Address: http://www.telus.com * j1 l, V( O) s
Contact: JONELLE PALAFOX
" C# ^" k2 m2 y, H5 {+ i' tContact Title: RECRUITMENT COORDINATOR ) I6 [4 k: H! W# y `
Fax:
# m5 V! E. ~& p* z6 x3 YEmail Address: |
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