Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
+ I/ z1 a# n9 l5 u7 Y  |: UJob Type: PART TIME/FULL TIME
  s4 l8 I. l0 pPositions Available: 1
3 p7 M, }5 a% }Hours per week: 25-40
" i- j1 C; R' S  lPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
2 {5 N( ?) w: v# Z8 TMax:        

/ N+ [. S4 u4 }% k- R# tApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
$ k  ~3 o4 L# GNotes:  
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Employer: TELUS
' }  n8 h4 B& U& R( r* |Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
8 u4 ]" I: H/ R$ [; Q( z2 pCity: EDMONTON
- _9 N5 A6 m7 `Province: AB
Postal Code: T5J 0N5
. @5 ~3 ~. g8 a( p, m+ NWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
0 g( `6 I3 }' v1 `1 PEmail Address: