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Position Title: Help Desk Analyst (ADV114)
p* I! w! K1 f/ y; P' ^! sJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
4 n8 ^2 w" x5 N* O$ E% U! j HQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
7 Y) p9 `# n( D0 ^0 ALocation: Edmonton ! S! L6 i0 v) k. S" Q7 D9 Z
Duration: 8 C6 I% F+ }. U$ S6 I
Job Type: PART TIME/FULL TIME
% {) L! S! G# Q4 c: F* @Positions Available: 1 9 Q/ ~ _/ R. s$ U+ p7 B0 Q
Hours per week: 25-40 + X. Z* V$ s! K$ h, w( ?
Position Start Date: Immediate Opening
7 W- y* {; s: l" P; i, bApplication Deadline: Jun 30, 2005
" J/ v( i# Q8 wRemuneration: Salary/month -or- Hourly " A! d2 I* o2 v0 ]
Min: Rate: 15.74 , d, T4 u0 K. {% B
Max: - @3 c0 ]8 L8 s) W
( G9 Z8 z3 c: l& B2 h2 JApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS
) D: v2 O0 y0 B @% P# R) }Branch: HUMAN RESOURCES
8 H/ c2 d( w$ y& J# G7 c' NAddress: 1N - 10020 100 ST 0 Q! Z& o3 \( `. T, O' A9 R' {4 _
City: EDMONTON
M/ D; x; B6 v& m4 qProvince: AB 6 a3 d4 ^. b* |
Postal Code: T5J 0N5
5 M; w+ M ?4 t% `1 d! ~Web Address: http://www.telus.com - y. f. x6 ^9 H. x8 Z4 e
Contact: JONELLE PALAFOX 2 u" r; k4 o E1 ?2 D( k* a
Contact Title: RECRUITMENT COORDINATOR , B" E- m1 d' ~+ o0 K1 `
Fax:
- T# @' n: [: v& FEmail Address: |
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