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本帖最后由 悟空 于 2009-6-11 13:29 编辑
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2 o) f/ v9 C( i$ l, R7 s) S* Y2 [if you are interested in applying, then forward a copy of your resume in Word.doc to ITsui@metafore.ca
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Responsibilities: 3 ]( Q7 d* {/ m
Responsible for the following key functions:
! K1 a! R+ y& G4 u- CPerforming product upgrade activities in the Production environment 4 m+ r' d% l8 @! K n
Participating in data migration and conversion initiatives
' ?! y1 a: ^. x7 {Performing changes to software configurations as requested by the customer 9 S$ a$ e \8 _1 @3 b
Performing the analysis, design, development and review of production scripts (datafixes, queries; ad hoc and production batch jobs - extract and update)
8 r! m/ M4 P) h9 `& pTroubleshooting production issues / r7 u! ?9 N, Q& z6 q$ }
Participating in the development and documentation of standards and procedures for work performed by the Application Support team
% W# O! z4 P* e/ O% _Maintaining information required to support products after implementation (e.g., changes to customer contact information, changes to authorized approvers, etc.) + O! G. I7 @, t$ `; y
Providing technical and work management of 1 – 2 analysts on small projects " U+ }' d4 i. X/ Q$ Y
Providing application and environment training to other SSD Operations employees, primarily other Application Support Analysts and Customer Support Specialists
/ z! H6 Y# K$ E+ YDeveloping tools to improve efficiency and effectiveness of the Application Support team.
~' P% y- ]8 [+ w! {Work directly with clients, both internal and external to SSD.
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, T9 E: T# Z2 Z; C* P# ZQualifications: * `, b2 q% M+ U1 ?
General: $ k% m& z% h! q3 s) k+ h4 W
Diploma or certificate in the Computer Systems field plus 4 or more years of practical experience in application support and/or software development + v5 D& w" m. o6 t/ P8 T
Experience using standard development and/or enhancement methodologies 0 V7 x: Q: g- z& ^
Detail-oriented, strong analytical ability, exceptional trouble-shooting skills
Z( x0 _' C0 C; f; eStrong organizational skills; must be able to juggle a number of complex tasks at once
$ Y ~2 v6 b3 X' qStrong communication skills, both written and verbal as incumbent will be gathering requirements and presenting solutions to clients, both internal and external to SSD.
' N, T9 V, g9 H" Q6 NTechnical: , c( f6 ]5 E( y" \6 L( V* W1 L
Required:
2 R9 |& F0 Z2 k8 jExperience supporting applications in a UNIX/ORACLE environment ( _5 A) ^4 P% W4 r9 M9 i
Demonstrated experience with UNIX shell scripting and SQL/PL-SQL h) X$ I# W1 [/ S! f- H5 f+ }
Experience implementing, maintaining and supporting automated (cron) jobs in a UNIX environment 3 K( d$ D+ S4 c
Strong SQL skills
7 k% a3 C! Z8 ], SDesirable:
0 E3 Q- f" t5 a1 G: v! [Experience supporting applications that use:
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Java 0 `# E) ^0 N- p5 Y: G! h
XML
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