Job posting

芳草萋萋

JOB POSTING
  FOR
OPERATIONS MANAGER - VENUES & PROGRAMMING

REPORTING RELATIONSHIPS
The Operations Manager - Venues and Programming will operate with a  
# a, C8 E2 S3 i6 ]" z- bdirect line reporting relationship to the SU´s Manager of Programming  
1 U- A& k, q% \and Venues.

ROLES AND RESPONSIBILITIES
The duties of the Operations Manager - SU Venues are diverse and  
0 q( E/ |4 L# G4 sextensive, and are targeted at the all round smooth operation and  
financial and operational success of the Horowitz Theatre as well as  
* O( P" c9 c$ \6 hthe logistical organization and smooth rental of the additional  
* t! p+ j2 L& A! R: Y! R  }1 dvenues within the realm of the Students´ Union.  In the light of that  
breadth and complexity, it is not possible to fully define or  
4 q& A6 r+ |# }! W, idescribe all roles and responsibilities in a document of this kind.   
( o4 b3 q1 Z+ N$ ^6 fHowever, the main roles and responsibilities of the Operations  
Manager are as follows:

0 @! N/ Q1 f5 B2 ^1 a1.        Space Roles and Responsibilities
2 @8 I; x" }0 e3 \
8 }* u) x4 \0 ^a.   To ensure, at all times, that the venues listed below meet the  
* k) k' S' p: gappropriate standards, requirements and needs, and contributes in a  
positive way to the smooth operation and success of the individual  
) W: `$ o* J) |renter.
·     Myer Horowitz Theatre
·     Dinwoodie Lounge
; L: r3 `- w2 @6 h·     SUB Stage

b.   This includes, but is not limited to, the following:
" O) V% ~8 ~1 l8 H0 ~$ e# W- O·     To plan the capital and supply expenditures to meet the  
production and facility requirements.
2 I+ C, d  A5 V! R; r1 ~·     To ensure the day-to-day compliance of the venues with existing  
safety regulations and building policies.
9 S5 B- v, v( l  X8 Q, Q% t5 [To ensure that the maximum potential of renters is met.
, z; m) B& q' U- x
2.        Marketing and Promotion

- \# m; T/ l' Z5 [9 @: ta.   To develop and implement a marketing plan for the venues that  
  r7 K# G: U1 [% ?, [focuses upon advertising and promoting the venue to faculty,  
students, and internal and external clients on an on-going basis.  
5 Y( d$ u# b; @3 A- o* P/ FThis strategy will include implementing and/or delegating the following:
5 J0 J' H, ~) T- E  v" V+ C9 S" v- h·     To develop and maintain promotional materials, the Horowitz  
Theatre and SU Venues home page, newspaper and other advertising; to  
9 M7 A" n6 c; H7 z) D1 x) O' s4 Ktake advantage of other internal and external advertising  
( H/ K4 t% c5 _" _/ zopportunities; and to develop press releases and other promotional  
2 g2 H9 T# N5 _- r9 d, X" Wliterature on an ongoing basis.
! O5 _$ S5 Y2 I6 d, f, u! b·     To coordinate tours of the venues for potential renters.
  s* X* y: ^4 h- v+ y, y0 k6 P·     To promote upcoming events in the Horowitz Theatre through the  
use of the Horowitz Theatre Home Page and the SU Events Calendar.
·     To develop new external clients for the venues.
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$ Y) U( F, M+ ?. r6 N3 q
3.        Staff and Supervisory Roles and Responsibilities

a.   To ensure, at all times, that the venues are adequately and cost-
effectively staffed, and that the staff utilized by or within the  
4 S/ N) }% ]' ?# c3 [" b1 [3 vvenues meet the appropriate standards, requirements and needs, and  
, A. D/ G4 {+ Y# o- T' mcontribute in a positive way to the smooth operation and success of  
the renter´s events. This includes, but is not necessarily limited  
to, the following:
·     To be responsible, under the direction of the Manager of Venues  
  f, n! u  D2 |. G1 r& hand Programming, for all staff issues including hiring, disciplining,  
evaluating and terminating, as necessary.
3 m  n3 ]/ c5 i0 Z; B4 }- b To ensure that the Horowitz Theatre is adequately supervised at  
9 [% {% i. r6 f; h% Fall times, this includes the development and implementation of such  
schedules and rosters as may be necessary to ensure the effective and  
! T1 g3 n; O( d/ Z4 `7 m: @cost-effective supervision of the venues at all times during which it  
& e& s7 d# V, O! |0 F( Mis in operation or needs to be in operation.
·     To work with the Technical Director, when necessary, to ensure  
that an adequate and appropriate level of part-time staff exists to  
% t$ `, I: W7 O2 s6 {: {facilitate the smooth operation of the venues and to ensure all  
renters needs are met.
" I+ _- J' C! A* o- B+ k7 c·     To work with the Technical Director to ensure that the skills  
7 s' n% B+ S2 z# u0 ^& f5 h9 K- |and attitudes of all subordinate staff are appropriate in light of  
0 B4 I1 a. u' y* ?9 h( l: p: @the roles they must perform. This includes providing adequate and  
( w+ g  n! W& r- teffective training (and re-training) in all applicable and  
appropriate areas, and ensuring that the Policy and Procedures manual  
$ A) B. f  j& _- U" Fis kep up-to-date at all times.
6 w+ S& K; v+ `7 k0 e·     To ensure all staff are trained in and committed to providing  
excellent customer service to all renters.
! `4 n( j9 S. M2 m$ j·     To work with the Technical Director to arrange staff  
scheduling.  To handle payroll related matters, under the guidance  
0 N5 n7 o" c: Q. [( }and direction of the Manager of Venues and Programming, concerning  
0 f" Z- u  K7 n( Z7 _' Ithe staff of the venues.
4 l* X1 J. x* X5 a4 _·     Working with the Manager of Facilities and Operations to ensure  
5 ^, W' `. L1 B6 E7 Qthe appropriate setup/tear down of each venue.
·     Working with the Manager of Programming and Venues to ensure  
2 U, l2 G8 A0 E* }+ o( v# a4 [that additional requests such as licensed receptions are arranged.

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4.          Overall Financial Performance

a. To ensure, at all times, that the Financial and Administrative  
systems and processes utilized by or within the venues meet the  
' C! c8 d6 `8 ^8 x5 [) Nappropriate standards, requirements and needs, and contribute in a  
5 i0 E! R1 n) s8 e, Z+ q7 jpositive way to the smooth operation and success of the venues. This  
includes, but is not necessarily limited to, the following:
) i3 v: f7 A/ l  ] To provide input and expertise in the formulation of appropriate  
3 u1 z- Z% t3 M! R) c" t* y- J: voperating budgets covering the venues to the SU´s Manager of  
0 k5 y0 X( f$ h+ x: L* F7 N1 p" JProgramming and Venues and to discuss and refine those budgets  
/ H5 x/ K: B+ E0 ~: FManager of Programming and Venues, and Manager of Finance &  
Administration prior to their submission for final approval.
·  To manage the venues in a manner which adequately and effectively  
' Q4 X  w  X, S5 U/ }8 Creflects the budgets approved for the venues and/or which reflects  
the best interests of the venues and the Students´ Union.
·  To function as the key player in the submission of financial and  
administrative documentation covering the venues to be used in the  
6 }8 }9 V8 f, ?, acompilation of monthly and annual financial statements, and such  
' Q  ~0 V5 ^& [* s" j  dother reports as may be necessary.
·  To discuss those financial statements and other reports, together  
with all financial and administrative procedures, with the SU´s  
Manager of Programming and Venues and Manager of Finance &  
8 _, e( j2 l. ]* r( y  T3 sAdministration with a view to determining and implementing action  
aimed at improving the financial and/or functional effectiveness of  
the Horowitz Theatre.
·  To ensure the existence of adequate, effective and accurate job  
2 S8 U) f0 N2 w/ _costing systems to be used in connection with the determination and  
/ d% i8 f$ F0 p8 @setting of appropriate prices for rental and staffing rates for  
" E  R0 A& O: @: Z* R! Wevents held in the Horowitz Theatre.
·  To develop accurate documentation to be used in connection with  
the billing clients, and to forward such documentation in a timely  
) D! h; B9 w% B& Y8 U0 R* I& Smanner to the Accounting Department.
7 `4 V- [* |2 Z( ]& n( A5 O·  To recognize, address and handle all matters relating to financial  
and administrative procedures and systems in a manner which reflects  
the requirements of the SU´s Manager of Programming and Venues and  
3 u9 p" ?5 r+ B3 rManager of Finance and Administration, and in a manner which  
" `! t4 q9 n1 r7 S* W' `contributes positively to the smooth operation and success of the  
/ j# F2 O8 g. pvenues.
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5.          Overall Roles and Responsibilities
a.   To ensure, at all times, that the systems and processes used in  
renting the venues meet the appropriate standards, requirements and  
) W2 a: q* q; `9 v$ w1 _' a* sneeds, and contribute to the smooth operation and success of the  
venues. This includes, but is not limited to, the following:
) }" `" H/ o! v$ S' Y" t
·  To recognize, develop and set in place such rental procedures as  
may be necessary to ensure the smooth operation of the venues, this  
7 A. j" A0 g7 r3 ^" R4 Y( C# Lis to include but not necessarily be limited to systems and processes  
, p6 e5 w2 }3 o) M" m6 V" `& G# Fin the areas of contracts, inventory management, contract evaluation,  
! X  D. }8 R% Z' y2 N- U0 opricing, costing, equipment usage, rental/contract invoicing,  
8 A" D% N9 _1 I1 |, etogether with such other systems and procedures as may be necessary  
to ensure the smooth, secure, efficient, cost-effective and  
functionally-effective operation of the Horowitz Theatre.
4 U7 }7 L8 \( r3 f·  To recognize, develop and set in place such operational procedures  
( u! o$ Q$ \4 r* B2 B' P* Fas may be necessary to ensure the smooth, efficient and cost-
1 K6 w* G  `2 w% x- A$ G2 J5 D3 Heffective operation of the venues.
·  To negotiate rental lease agreements (contracts) relating to  
# F. ^) x4 F% y3 g1 ]dates, rates, staff and miscellaneous charges.
) `4 G' Z& Z' q0 n·  To ensure that adequate inventory is available at all times and  
7 t  p/ u5 L- M) mthat such inventory is stored and issued in effective and secure ways.
$ _" K/ t/ X5 d·  To consult with renters as to facility issues in producing their  
particular event in the venues.
* W3 O; ~7 ^% e# x' T·  To provide the venues on-site staff with such documentation and  
supporting information as it may need to effectively fulfill the  
& ~, H  y3 u$ Z4 Droles they are to perform to ensure the success of the renter´s event.
·  To produce quotes in respect to staffing costs for a particular  
rental with consultation with the Technical Director.
·  To ensure that all queries raised with the venues whether from the  
SU or renters, are promptly and effectively handled and adequately  
+ n7 o* Y7 [1 b0 q1 o! Lanswered, and to ensure that such action as may be necessary in  
follow-up to such queries is taken in a timely manner.
7 h9 o% |& {; n; i% c' k" D3 G To ensure that the venues and its capabilities are adequately,  
effectively and cost-effectively advertised and promoted, and that  
% j" Z. z4 y  f% J( w# m! `the cost of such endeavors does not exceed the budgetary provision  
/ b* j+ S" ?' ~# g7 x2 x) t9 g8 Pmade for them unless prior approval is given by the Manager of  
Programming and Venues.
2 a" G; s0 d! x" x+ B. _' e+ h·  To act as an informed and knowledgeable resource in the case of  
significant challenges and/or problems surrounding the tasks of  
marketing, administration, operations, and any such other matters as  
may provide such challenges and/or problems.
7 U! ~+ O1 f" F3 y1 t1 u·  To attend such meetings as may be required to support the smooth  
operation of the venues or the Students´ Union as a whole.
·  To perform other job-related duties as may be required by the  
* E0 ~5 ]& ]8 R. d( [- ?' kManager of Programming and Venues in order to ensure the smooth and  
secure operation of the venues.
" c; u6 Y7 Q- {·  To recognize, address and handle all matters relating to overall  
operations in a manner which reflects the requirements of the SU´s  
: U2 ^+ B/ n( [2 \: R- ?3 gManager of Programming and Venues, and Manager of Finance and  
Administration, and in a manner which contributes positively to the  
smooth operation and success of the Horowitz Theatre.
' R2 D& Y* ]/ A/ F( W* A) B' I/ e3 Z4 b
1 K" R% j$ l2 p$ `QUALIFICATIONS:
1)             Minimum two years related post secondary education, or  
9 Z& I& o7 H# ^( ]0 N! y  ~8 Ran acceptable combination of education and experience.
2)             Supervisory experience.
3)             Ability to create new initiatives with little or no  
' v: S# K- r  w$ r0 m$ C; ?: esupervision.
4)             High level of creativity
5)             Knowledge of budgeting and staffing procedures.
6)             Excellent organizational and communication skills and  
4 ?  J5 l$ Q/ ]strong writing skills.
+ [2 r4 ^' }6 a3 O7)             Dynamic individual with experience in large group and  
one-on-one promotion.
: B; s/ V+ `) X' `             Ability to work with students, staff, University  
faculty and administration with a dedication to providing excellent  
( v# \$ E3 s# M  p7 N/ P  ^customer service.
' t' o2 `9 h: e' N  J4 UUnion exempt position
/ O% ?# V/ `  ?3 kJuly 6 2007
+ ^( g! _9 U3 O6 ^; P, r9 c
Please state salary expectations
8 _8 z: A2 f% h2 ~" l
% e- m- T* \/ T5 B* G, LPlease apply in writing to: Val Stewart, Personnel Manager, Box 600  
/ c2 |# d4 M/ }% ]Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.