汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
; j* b' l" j; U* s6 O% Y6 T# hLanguage: English

岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
语言要求：英语

How To Apply
# L: _( F  ^! |9 KHSBC only accepts the official application via the following link.
3 U! R2 w1 p$ z9 R/ b7 ^点击申请-Click here to apply
如何申请
# U7 I  ?- V0 J# ^/ R6 t% wHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
( X+ r$ n8 A" A. }! N8 e1 p; J' o: V不接受电话或者邮件申请，点击以上链接申请。
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, b8 a: i! N9 J; _' `4 _0 ?/ UKnowledge & Experience / Qualifications:
1 N2 G* x" q; T- Secondary school graduate
( Y% j. a2 b6 {+ u) R- Minimum 6 months experience in a related role.
( T" V; D( w! u" @. \! K  W- Team player and development minded.
8 k( N* t, Q, b( y/ u- Strong communication (verbal and written), customer service, and interpersonal skills.
2 J' L# B" E' Z+ y; j) E. @0 {* Y: o- Ability to learn and operate new software and technology.
/ v( k8 D$ Z" V; ]- Detailed orientated with good time management and organizational skills.
* c' d0 Z, O4 M* R3 M% A- Ability to multi-task, and work independently.
- Professional appearance and attitude.
9 V; b: g3 k3 _- o- Previous customer service/banking industry experience an asset.
. I1 `9 D3 A" W" N' ]- E3 {- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
( _# i% z; C( c- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.