Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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. a6 m5 ^; l; ?2 b! g) ^' AType: Full Time

( R2 V6 v$ K0 x# ~, `1 qCompany Address:

" J2 z6 ]$ n/ i7 oHaPe International Inc
- w; \% i; C% l3 A4 M* o& L199 Pembina Road – 2nd Floor
: g/ }, Q4 d0 {2 ZSherwood Park, AB
) t5 [9 ^$ z% }% ]& Z6 eT8H 2W8

Job Description

+ I% n& f7 {6 N3 fRequirements:

- Carefulness and Accuracy about data checking and data entry.
: t6 q8 Y/ P" L- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
3 u% o6 c% K, U9 r- Excellent written and verbal communication skills.
( }6 U, s0 b3 B. J2 M6 u- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
4 q* F& Q) P  u$ H. x$ W) C, b. F& H- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
/ R& I( b# O- e2 H' n* z- Overtime may be require during Oct – Dec busy season.
4 T3 L2 S( f6 Y3 K. ]& z$ D- Bilingual in Mandarin and English is required

Job Duties:

$ f3 ^  {' A/ E" Z: e. GI.        Order Related
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: [$ {( v* j6 F# j0 M- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
! l$ N: Y* b8 e( M6 B) a- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
+ g+ i! n2 ~, x, O% J. @- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
9 q# ^$ x4 F. q2 ], m- Monitoring shipments, costs, timelines, and productivity.
/ Z$ R: p$ [/ [7 K& u6 u9 g1 O7 ^( z- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
/ b- N7 r% |' y5 ]% ~( o" T2 U- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
+ R$ ?0 Q; j( I# @% E- Point of contact with Factory in China
( d. t+ c/ @7 P2 F. c" l- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:
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! z" X# w, y7 J" N- o1 u+ h: o- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
  P5 U: q, ?: K! ]- [7 G7 f- Recommend most efficient means of transportation needs and procedures.
% P# D( q9 A' u; S7 v- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
$ Q/ n6 Y+ o, A* c- Collect scorecard metrics and ensure to persuade changes with suppliers.
2 I9 z3 V1 P3 x7 H1 Z' ?- P1 A- Investigate alternative distribution processes effectiveness for definite customers as required.
+ d5 M) O$ `5 d7 e( v+ M" T. {- Identify sensitive clients and interact special customer requirements with carriers.
( ^5 C+ i# g" s- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:
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1 X6 L$ Y. T! T+ U- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
8 Z' I! t% C/ L! @+ M/ |- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
5 e& |  D# n. e$ J) F; }- Update system with Shipping information at order level
" J5 p5 V1 _5 h  c0 o7 V. a; ?- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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