Hape International Inc.

33118188

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. n# F8 [, o$ F+ C4 g2 nPosition: Hape Order Processing & Logistic & Inventory Coordinator

1 X# k% C- u$ g8 C  n9 ]: [5 vType: Full Time

Company Address:

# o9 @4 z+ I1 V" A/ SHaPe International Inc
; h' D' z6 R: E' l3 Z0 U; ]199 Pembina Road – 2nd Floor
Sherwood Park, AB
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6 I0 a9 g$ D. n. |( u, t! EJob Description
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3 F+ {; k! x* eRequirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
& J/ @0 U9 U5 ~- o, _( Q- Must be detail oriented with the ability to multi-task and strong time management skills
: o% X+ N1 T+ i$ B  q" \- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
) u! H- X: _. Q0 A- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
; m# R+ v4 A) V( o- Bilingual in Mandarin and English is required
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& D2 z- |; C. g& C5 @- HJob Duties:

! k! u* h) _3 S) n. s5 }I.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
# h- A5 P, r: c5 ]& e' ]- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
* Q  o3 O4 n6 e$ k) G% y- Follow up and report about order status
, U+ x7 D8 }- U7 c2 M9 k- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
% |& N; ]3 g$ [; z; W( \" k  t" f% E- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
" B3 o; {2 y: z, Z. s! @- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
7 [5 a; B1 P. P- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
2 H+ E$ w4 c& N2 e- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
' D' G4 J8 C1 X& c- EDI accounts related work and others as required

2 ~/ Y; {* |$ F- ~: d- u& pII.        Logistic:
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( B. r2 n7 |- |) M3 H- Organizing and managing inventory, storage, and transportation.
) D) |; p$ n- u" d6 t- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
& s; D+ @4 B8 e7 T5 I- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

/ O7 |1 j! v' |* S7 L/ D( q* v- CIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
: J" P* i3 t& d, L6 K- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
. p7 z$ g# X! p  b- Update system with Shipping information at order level
( B5 g' w$ w7 v  X, W8 L- Assist Auditing’s request for Order Processing related procedures
: g  b0 c1 l$ A) P- Customer Service and other duties as required.
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) a' J  F0 j: WPlease submit your resume to info@hapetoys.com, thank you!

33118188

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