Hape International Inc.

33118188

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1 h* i! z" H) |9 X: g; jPosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:

/ x5 n8 ~% d3 A- zHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
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Job Description

. i- V( G" u1 q4 p2 x1 T% oRequirements:

! o# T/ T9 n+ D- S; S5 H' [- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
1 o  W# g+ c7 i' j- Thinking and working logistically,  responsibly, independently, accurately and timely.
0 B6 ^/ a" Q0 {, z: u0 E+ L- Excellent written and verbal communication skills.
& u  X6 m  K# \* J* {- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
4 F" X$ {+ y/ P- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
  C( s# ~1 W7 N3 Y0 H( v% A% u- Overtime may be require during Oct – Dec busy season.
3 [- l# h- R$ h" B0 x6 A& s- Bilingual in Mandarin and English is required
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Job Duties:
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2 g3 }' Z, z) `6 T3 w0 iI.        Order Related
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$ p  r( Z: v6 x. N' f2 @+ l- Check order Accuracy in time manner
- Order Acknowledge by email
# T1 \+ F/ ?% C9 y- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
" ]0 H0 n0 p0 n# t- Ensuring the safe and timely pick-up and delivery of shipments.
1 |3 n3 l( `5 Y$ p: T0 N- Monitoring shipments, costs, timelines, and productivity.
5 k/ x7 K  Z5 ~( i- Addressing and resolving shipment and inventory issues independently
. w; U' D! w& R! H% H9 p4 A- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
1 d3 A+ P+ b; ?, T, q8 }- Check Customer credit and fill backorders accordingly
4 A3 U- W7 h: L/ R  M) f- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

# P4 u9 I5 Y+ B' [4 ^4 |6 D2 F- I7 KII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
' v: G6 a6 h, T8 \* y7 V: ~( }- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
; Q. S# M8 W9 F6 p- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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1 ~/ o- \$ L# p. fIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
# m; F/ r) B5 l! D- Update system with Shipping information at order level
3 a$ A- [0 y; N( t+ W) z% X$ `- Assist Auditing’s request for Order Processing related procedures
* d, g( G- Z+ Z0 U! s4 p& C+ Q. w- Customer Service and other duties as required.
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3 R# O9 l* C( N& r2 r. [" R; J+ f  Q" LPlease submit your resume to info@hapetoys.com, thank you!

33118188

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