Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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! L+ M: A0 ]" l$ vType: Full Time

/ S' E4 t) ~6 _' ?6 vCompany Address:
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HaPe International Inc
8 U2 J& ]7 q, Q' R& q) j: N199 Pembina Road – 2nd Floor
  ^# s6 d7 q8 ^! t( \Sherwood Park, AB
( ]7 j8 O# l: F. n0 LT8H 2W8
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Job Description
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1 M4 E1 u2 ~1 x2 K  E# J1 j* RRequirements:
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" z& r7 s: Q7 @- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
% x1 F/ Q$ \; S, Z+ B+ x, p& b" l- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
0 g) }6 j' A8 M( M- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
" @3 C: m5 g1 @; T6 C- @- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:

I.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
! }% X$ h( f; h7 Q8 w- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
8 [: h5 h9 T; K  x2 u3 g6 R9 e1 `- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
7 ?# C7 a0 ~( p  W  J, M- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
; A8 w0 ]# X1 h+ b  x5 N) P: z3 L- Monitoring shipments, costs, timelines, and productivity.
. w2 ~$ x4 W* w9 G- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
6 G: E$ W' {* \' ]0 d- Point of contact with warehouse for all related matters
: b4 E- e4 x6 F- Point of contact with Factory in China
  \6 ?1 C' e; }& H- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
$ p/ q' O5 \0 H9 L/ o5 K, y- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
+ Y. W) j5 T7 [* T; D- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
! l) j  i# t% K# T1 [; r- Collect scorecard metrics and ensure to persuade changes with suppliers.
- e2 [8 X+ m% |' D- Investigate alternative distribution processes effectiveness for definite customers as required.
/ T/ _! q6 p/ s% L- Identify sensitive clients and interact special customer requirements with carriers.
2 _* r0 V- J. z$ Q- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
. v# Z: b+ U' i# g! }- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
: ^( F3 t! Q  S8 F1 B- Customer Service and other duties as required.

2 c1 ~% E7 F0 ]2 ~2 q0 J  ]5 yPlease submit your resume to info@hapetoys.com, thank you!

33118188

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