Hape International Inc.

33118188

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  B1 E: d- G; t- Y2 P. J: D! tPosition: Hape Order Processing & Logistic & Inventory Coordinator

+ B7 l5 T1 b/ I2 s! |) ^; z2 TType: Full Time
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Company Address:

" `' Z5 Q2 w+ H$ l% o' j0 ]2 FHaPe International Inc
, N; ~  t5 z' O4 c199 Pembina Road – 2nd Floor
, W# S; q, {/ B' ~1 H/ ]/ p5 d3 g7 ?9 `Sherwood Park, AB
& J% H/ \$ d2 {" Z5 B, nT8H 2W8

: [1 f/ t, P4 iJob Description
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Requirements:
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- Carefulness and Accuracy about data checking and data entry.
3 ?$ r2 a# u0 [# }8 N# }- Attendance is key factor
7 x+ g4 \8 |( n8 P; C+ X- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
4 J7 \' e7 [2 e- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
4 ]7 |; l* y6 ?3 s3 ^) \: i, q- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
1 W2 p& p/ Z4 w' l1 @: _* ]& {3 }- Overtime may be require during Oct – Dec busy season.
5 R8 f. m9 o  R4 k- Bilingual in Mandarin and English is required
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Job Duties:
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  h1 m8 h+ z! O& o$ b" z* jI.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- ?4 V  X3 D# C5 a) P$ {- Charge Credit Card to approve payment
( G% `0 e, I: p# b% j- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
: Y$ C  M$ E2 ~3 u/ W- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
; z( I9 X$ A) w1 |3 ?& x- Submit ASN and invoice on Customer Portal in Time Manner.
) s: j9 o; L/ U* L; n- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
0 W  _" D, @" s! ^. v- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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4 O3 `/ g+ w% C+ Y" c0 i$ A, x" nII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
# W8 d$ ~1 _3 [$ m& h* F" U! @" V- Recommend most efficient means of transportation needs and procedures.
; }" R  Q. C' y& W; B$ u- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
7 y; V3 I* q3 _/ Q- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

% E0 l) }4 C' [! B; j- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
2 C, J# F5 H2 [! m; ^/ I: a- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
4 x( o) k! w, z2 A, E" g- Update system with Shipping information at order level
! V' c; _" K2 V  B# z- Assist Auditing’s request for Order Processing related procedures
' K& K3 V2 O( ^- _- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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