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REPORTS TO: Reports directly to the Operations Manager
; {0 d6 j0 S+ ]" ^" X' k' BPOSITION HOURS: 8AM – 5PM2 h. I; d7 F( z4 l6 d1 q$ R
EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY- b3 J o. d* B, ]
LOCATION: EDMONTON, ALBERTA, CANADA
8 u5 J, N1 v8 O# }5 Y5 E$ PDURATION: CONTRACT OR PERMANENT; C K2 m2 A! k0 v7 j! ^
SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.% g8 @; s9 {; S- Q3 u" ~# j4 U
$ {) z t/ n/ p# I, hRESPONSIBILITIES FOR THIS POSITION:
) o1 F( K' ^! m- U3 o) b• Provide tier 2-3 support for network issues for technologies such as but not limited to:
% k5 m# M% @& L2 x. G" h( H o Microsoft Windows NT 4.0, 2000, XP, 2003
7 U2 L0 E7 G* h$ q& l) \- I! R o Microsoft Exchange 5.5, 2000, 2003
2 p( h1 w1 J* e5 V" C& ^ o Microsoft SQL Server 7, 2000, d" R% C$ \* |& T7 N, b4 j1 O/ [
o Microsoft SMS 2, 2003
! e9 k+ ]( |( ~& }& d o Microsoft Operations Manager
# L7 n! N, O5 d3 W2 ~ o VMWare Virtual Server solutions/ U0 M# Y8 k3 W/ o0 Q6 N: `
o Linux based operating systems6 K5 P6 F# X: [" b' t! r
o Sun Solaris operating systems5 r+ K* q2 o5 D# @( T. y
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience2 o# ?! F4 j! B7 ~4 Q2 W7 D M
• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.. |' E6 [4 E2 f, P
• Proper and detailed documentation of all support and project related calls
: b9 i& F2 C; z) ^; z• Administration, architecting, and technical support experience on the Microsoft Windows$ U. @" X& a& p4 ~. y3 {3 r4 n
platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft- @: |/ J9 q( [# {2 M8 l' g
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.8 ?8 I. J. N8 @, }( V' k
• Advanced Cisco routing and switching and/or firewall configurations
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SKILL REQUIREMENTS FOR THIS POSITION:: l% Y% I; l8 b- X0 T9 q5 g1 w5 |
• 5 – 8 years hands-on IT experience
% t* i5 R- d* S+ S+ D& @: L3 i T6 k B• Excellent written and verbal skills" k2 Y: Q! E3 \
• Ability to work in a team environment; G( V. {8 ]/ K9 U2 l& _
• Excellent organization skills with detail AND accuracy
N6 ~9 E, V; r- D9 @& o) H• Excellent documentation skills with detail AND accuracy G3 E' h0 K6 H6 m. l( w0 K
• Certification should include some or all of the following:
* t% Z6 o2 P. t+ y4 d* S o Cisco Certified Design Professional (CCDP)8 c/ P$ \6 `6 T+ j" l" N c
o Cisco Certified Network Professional (CCNP)$ @1 `- B: ?# Y
o Cisco Certified Internetworking Professional (CCIP)
2 B0 z4 W5 ~7 n% ?2 ~ F/ z. q o Cisco Certified Security Professional (CCSP)
6 @: i* R* U0 f2 | o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003): L M# {" W. Y! ?, @
o Citrix Certified Enterprise Administrator (CCEA)2 v3 m9 A/ l: H
o Any other professional certification designations are a bonus
4 F, ^9 V. s6 h• Ability to multi-task and manage multiple medium sized projects
+ }) ], C1 ?( l3 f! i! i• Ability to understand and deliver high quality customer service
( H; g' p* v- S• Advanced TCP/IP and internetworking protocol knowledge" I2 c& D6 C4 _
• Experience in IT operations and an actively contributing team member in project based work- b$ ?7 Q$ b" x8 s+ }
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.6 J& D4 R, }0 c
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
# V$ D! {" [. p- A8 C• Have 4+ years of network design experience
# h' \# O$ ]% b h Z• Have led medium to large sized projects
) M! X2 x0 ^; K9 ~) i• A valid Alberta driver’s license is mandatory
: V) a, U @" d& u0 d) k• Clean enhanced criminal record abstract8 X7 h1 }, {" a9 ^
' d% S: j7 ?9 A% q" ^Bring your knowledge and expertise to our team and contribute significantly to our fast growing
2 S4 S. n0 n0 o9 ucompany. Solid career advancement opportunities and superior benefits are some of the other
- H3 Z; J: a- h iadvantages you'll find at Nirix Technology.- |! Q A0 `, v
A career should be more than just work. Join Nirix Technology and make a difference.
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1 f$ x; ^ ?4 r$ }; z7 l0 M" z7 QPlease send all resumes to hr@nirix.com. |
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