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Key Responsibilities:
2 [$ [; M: W. p- d+ E/ F• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.- }$ z1 Y a3 r; C! x
• Post advertisement( _ a. C$ K$ W7 S% w8 i
• Answer phone calls, and respond to email and walk-in rental enquiries.
* e D- g, Q f$ W) ?& W• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.# y, u; m0 }+ S
• Schedule and complete suite/house showings with prospective residents.4 W8 Q5 ]6 X6 ~
• Enter and set-up guests and new residents in a database.1 P! K) q/ F8 W$ J7 B& D
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.7 ]1 P; P) ^) m) D
• Schedule and complete move-in and move-out inspections with residents.( B7 i! A% V6 _5 ~, L: \4 f# e
• Perform route inspections as required.
. t. T% M. q- I4 X8 P# i0 }• Assist the Property Manager in administrative tasks as required (security deposits, leases).9 k$ V @7 J; D+ h9 D% V
• Ensure compliance with the Residential Tenancies Act in all procedures.
+ `/ w0 h4 S |; m T" \/ c• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
; T% C% l& q/ p* j5 V6 F• Ensure local, provincial and federal laws and regulations are being observed within the community.
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) n, W# W, z/ c& W6 k& k1 dRequired Skills & Abilities:0 ]9 K. z$ T. C0 r, z/ }/ Q
• High school graduate; Post-secondary education is an asset
, \/ W# w; u' X, z- q4 _• Two years relevant experience in sales, leasing and/or customer service is preferred
$ e# k$ ^' U" ^• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)- x9 F0 Y8 |6 Q# V6 ?/ e
• Strong interpersonal and organizational skills
/ d( u( o' w A3 y. y% |. z3 [) h• Exceptional communication ability, both written and verbal
X! m) {, o0 u• Must have own vehicle and valid driver’s license$ Y- B3 [- q' r. }5 T: ~. S
• Proven customer service and resident relation skills4 {6 g0 H9 L0 {! Q! \8 b0 U
• Must be flexible and willing to change roles or responsibilities as required
) V6 X# B8 q" o• Security clearance required upon offer of employment
+ t; @3 ?, i% [1 q) H2 |. D! K. I• Must possess a sensational customer service philosophy
' ], U; r. s# W6 O. Q& v" x( M7 ^• Highly organized, results oriented and ability to work in a multi-functional team environment7 `, l3 i7 v+ q1 i) O. z
• WORK AT HOME (Southwest Edmonton only)
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Please email your resume to annagao13@gmail.com
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