 鲜花( 3)  鸡蛋( 0)
|
我公司最近诚招 technical support,待遇不错,公司网站arcsset.net2 {& d9 A+ x! [4 k2 R
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢$ t$ C$ u: w$ Y+ ^9 A9 g
4 y4 S' m$ N3 \2 b6 j" m' O/ WResponsibilities include:
U5 w+ B! l+ P# Y q
" j" C) z9 [$ o0 G6 VWorking closely with marketing, sales and programmers to facilitate customer system integration.
3 z! @- [# p# F. [/ m2 xWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.7 U4 H. i9 q' B) `) t
Technical support and troubleshooting of client software implementations and customer issues or problems.8 F1 z& i/ Y& r, r
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
8 N" q0 Z7 Q! t* G" o) i0 n. i* U( _4 e+ H4 K7 p. e
Requirements:
6 I! x' T$ J$ h
& D8 H7 T# h: U \- [- Advanced computer and technical knowledge
1 [. d8 S* M7 X* z; M
# ^- {5 F+ ~/ H6 Y/ n' a- Ability to solve complex problems in an efficient way) t) m0 J. M3 g
* d8 E- }+ F/ r3 N- Ability to communicate in an effective and constructive manner with customers or potential customers
O) O* p& @$ h# e& j
" k; `- P- w4 V/ I6 p' r- Previous software support experience is an asset& d& p" W& W9 H( I4 ~( ]
# |0 v5 D+ v1 T/ d) L3 Y6 A
- Post-secondary education is an asset
3 i) v1 n7 O" [- t
@, T: T6 c, r- Intermediate knowledge of database and web-based software is recommended/ s. J7 u$ e4 j/ @: w! S
8 j" h9 X8 x* m- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
2 G2 p9 \+ K( t9 p! h5 S- s8 p9 A9 I" B2 \: e5 g
|
|