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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
U0 _" @! H3 B! C; `+ w, x有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢$ |& z& B6 {( w# Y
, I: @$ _) r# P- n4 c. XResponsibilities include:
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7 o! U7 \, @, S3 J) [9 n" RWorking closely with marketing, sales and programmers to facilitate customer system integration./ _6 T @7 i" ?8 O
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
; C. S4 b; W* N! x: p- W- kTechnical support and troubleshooting of client software implementations and customer issues or problems.4 [4 p) u8 S0 f( {8 c6 |
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:6 l6 ]9 G8 |) a1 M
0 @9 ]( X4 O2 F& V3 h% `- Advanced computer and technical knowledge
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( h7 c5 @/ I5 f1 J' l" T- Ability to solve complex problems in an efficient way( k; G3 i* @. w, a! }2 Y$ _% ?
" W# U# e6 c. e# h! N0 c+ D6 X- Ability to communicate in an effective and constructive manner with customers or potential customers, f- X* @( h8 @) S a$ m
T. w% a" z% {4 E& H) H5 j- Previous software support experience is an asset
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; t0 n1 U: I( v7 I0 ^! r- Post-secondary education is an asset
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# p4 v+ W, O2 M0 O: D' ]5 q- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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