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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net. L+ x# {% i6 F
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢: d3 K6 {# j# d. j8 [* N
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.' G( T5 |/ k' q& H' z
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
; o- n0 E/ s) m/ E1 WTechnical support and troubleshooting of client software implementations and customer issues or problems.
4 U7 U H; H7 v# K# bCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting." r m" w1 b5 F4 E8 |- |
% B6 i1 Z( f6 ] {) M' F6 s1 T" mRequirements:
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way" s8 ^; v& r5 X/ _9 k
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset$ s& r: F. {( c M1 V# s
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- Post-secondary education is an asset5 s: @5 | N, h& `/ z" r
1 N! J9 l# n4 r, V( a- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended9 ?: K- z' Q" I. _- H& ]
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