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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net2 `8 N0 ]+ ~8 O+ l" x8 d
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢( d4 l" C9 p P/ Z: r7 s
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
4 d2 s- V! Y, UWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
/ B( `5 b8 V& K- NTechnical support and troubleshooting of client software implementations and customer issues or problems.
9 I1 R: g/ E# h0 G5 W wCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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3 ?* S# @/ z" b% @Requirements:
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- Advanced computer and technical knowledge
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- w! v$ q) [! `- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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" Y0 Y# [5 A) _8 Y- Post-secondary education is an asset0 y4 z; W+ S" g! C0 x1 j* M
( ` E+ r. v4 R- Intermediate knowledge of database and web-based software is recommended) i$ s# D/ W3 Q2 o* ?3 e! v% J
/ o# S% | U5 H9 G. ]- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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