[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
2 a6 n3 z6 q) d; NHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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( \3 q& H  Q3 x+ @! b! l  C; h; A' WPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
7 p' U1 ^8 M7 E4 `: L  r, D•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
0 J0 ^) E8 l! d•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
1 ^' O0 H* |' ]) P3 N  g: ~•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
+ q/ G5 u8 M9 w. ^•        Perform general office duties as assigned
% x$ i2 m+ e, F  W3 k' i; U* F•        Report to ISP Program Manager

! e: b  k# I0 P2 U7 p! EKnowledge, Skills and Abilities Required:
$ N' `7 q8 l1 y. \4 n8 o+ L3 H•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
' S- `2 i6 E8 B•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
, P0 Y0 H3 s" |' P2 [•        Knowledge of immigrant services

Qualifications:
2 O9 Q  A- ^! X' \•        2-4 years of office and clerical experience
7 J  N; r6 a/ y8 k•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

# `; x+ R; C- `; R7 DPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.