[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
* \% L: g1 p" CAnticipated Start Date: The candidate is required to work immediately
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/ b% A  u# v2 O2 }9 GPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
$ K3 y3 D, @* O9 ^, L•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
  q) F  c7 Y, a' l  F  |' a' g) ?. t; D2 P•        Perform general clerical functions such as photocopying and faxing documents
2 \# O$ }5 \1 }) N, T4 F•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
$ M" p) Y: e& [0 W1 q•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
2 E+ g" O3 i$ Q7 I•        Perform general office duties as assigned
% X# f) ~: B- B1 w8 n: e$ b, e4 n6 C•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
/ A6 w5 [3 ~& q" Q- f•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
5 I5 h( o# j  Z/ a/ k( ?•        Good English writing and oral communication skills
6 J& E8 T" b- u: r9 r7 r/ K" R•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
' S6 K+ ~% J  r•        Sensitive to the needs of immigrants with multicultural backgrounds
/ h3 r- `6 X. ~2 R2 r# O' [! k& T& F•        Ability to work effectively in a fast paced office environment
1 f# c8 _& l. V* E% L9 W•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
. I! P! \4 R8 y( h6 b0 j. Z•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
. a; q$ h6 K' G* t4 g% r1 D•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
4 S6 ^; ], v% bHiring Closed.