[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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! Q7 i/ _+ l' Q* P3 a3 D' y: K6 {5 kPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
2 X. N1 B6 ]' d. LAnticipated Start Date: The candidate is required to work immediately
: P$ h2 S# O5 R
Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
& p: _7 r+ V* f3 b. X•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
  s* K7 f: p- N/ l* d5 R•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
5 R' ?- g5 D4 h! P& s•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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3 l' m" @4 X/ N! q# T6 DKnowledge, Skills and Abilities Required:
- e5 P; E9 G4 F% ?: ?•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
! z$ A+ [3 J2 p. e9 n# }•        Good English writing and oral communication skills
" b2 Z0 i9 `( R, A8 r& `•        Ability to work with newcomers and general clients
; k1 a6 R# F" U0 \•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
. ~* V5 y5 B* g! [5 V1 n•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
5 T# w- Z: U2 X% N/ _3 ^4 y2 `+ d/ i•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
( v' H3 F0 l  y•        Receptionist or customer service experience in a fast paced environment
. P3 R& T  r8 p; Y+ ]•        Demonstrate workplace maturity and professionalism
. {4 M3 t$ Z+ U8 o•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.