[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
9 @3 [' F( B& T$ k% S4 A* \; sHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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  g0 q9 Q9 l8 qPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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6 `) U4 o/ ~( [) xKey Responsibilities:
. z! F6 m! `) a# x+ M6 ~% n•        Answer incoming calls and route calls to appropriate person
+ m9 i& {1 g6 n•        Take and deliver messages to the staff of ASSIST
) N/ m3 |: @# x6 Z0 H# ?•        Welcome clients and direct them appropriately
8 V4 F' }/ t, w8 A: |•        Order and maintain office supplies for the front counter
/ e9 {1 F  F1 c" e! [7 y# e! F•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
: Q# N; {  F) W" j$ y4 \•        Keep the reception area tidy and clean
& d- G, e/ ?+ S( z6 O•        Attend meeting and training to stay current on immigrant settlement matters
" F' v: A  c: D5 L* c•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
  ?2 P" N( M& r" G•        Excellent communication (verbal and listening) on phone and in person
  V; b" P; C3 S! K•        Fluent in Mandarin and Cantonese as an asset
0 h* t7 J' a) w•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
) f, a: S! G, S* z( {•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
) Y; i' s  P" F) R•        Knowledge of immigrant services
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& `6 x7 b5 @7 X1 A. q1 FQualifications:
•        2-4 years of office and clerical experience
! c: J- @' g4 K  S8 g+ q•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
% C8 A4 u  s1 x•        Ability to work well under minimal supervision
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+ q* t+ N+ O# }" }Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
3 i" Q7 F; O4 T0 \) D$ o8 aHiring Closed.