[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
& M2 F, [/ u2 P+ |. gHours of Work: Part-time (21 hours per week)
+ Z  k5 v& ~# D- z& ?- K5 l: U' IAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
: Y2 f( G: j. E3 J•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
/ D2 M- H0 C( A: \•        Maintain and update the information boards with upcoming events
# J/ O2 a! v+ D- N6 P•        Assist the ISP team in reminding clients to appointments of workshops or other events
# W$ {% y: P: r  Z•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
8 {* G; w2 I* ?) t8 J5 u) m•        Maintain front counter service files
•        Perform general office duties as assigned
1 `9 E  {# T2 J( ~•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
5 M6 B" {1 h0 a! s•        Excellent communication (verbal and listening) on phone and in person
4 i; @0 h# F* E2 B•        Fluent in Mandarin and Cantonese as an asset
& U0 ?$ p. U0 m; s, n1 B•        Good English writing and oral communication skills
7 S/ X& p1 \% k  ]•        Ability to work with newcomers and general clients
& Y% i$ a* C! Z- }  O$ b$ l, D( Q•        Microsoft Office operation skills- Excel, Word, Outlook
/ Z; C' q7 \/ ]  G, ?3 y•        Ability to address multi-task and set priority appropriately
6 f- M) L0 _6 V2 I5 t•        Sensitive to the needs of immigrants with multicultural backgrounds
, Z1 l# M, P6 y# [  P, Z5 O' D, X: E•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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Qualifications:
. q- w# ]/ ]' l# o6 x% g2 w•        2-4 years of office and clerical experience
5 z& m' ?5 V3 j1 z+ {. R% z& b•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

4 j* E6 d6 }7 Y6 }Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
# A* F" y0 U+ g7 pNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.