[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

6 A/ R2 \+ F) {0 L8 ?. [/ ?+ h6 iPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
9 V+ l  ]6 a/ ]+ |9 kAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

0 a6 Z9 D$ d- @Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
1 D- x" V0 T8 X4 D. H7 M* ?$ Z, W( s•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
  B' q6 z( W3 i9 Z3 G* W& \•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
. q% i% x- d  e4 r•        Maintain and update the information boards with upcoming events
% V2 Z$ S5 g. W3 E: g9 s•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
; w' v" i) Q5 J" d•        Attend meeting and training to stay current on immigrant settlement matters
1 @/ Z4 @& W9 e* j! D9 _) h•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
1 _% \( x! o  e' `0 G0 O/ D$ ^•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
0 |( Q9 L7 c1 }( W•        Ability to address multi-task and set priority appropriately
0 u. r! Y( V8 J1 W, J0 {/ i" F•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
. A& e5 @4 I* h2 y, ~( m9 d) t•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
) b# Y" t8 Y7 J7 ^7 C4 ]•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
0 Y. d; M9 o  I2 g5 l% e. E•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
  r5 T( S; z2 B$ Q: ]Hiring Closed.