Sales Representatives

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OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
Our company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.
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' {) O  m0 D1 a! ?" |, a6 dOur consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses.

Position Summary:
What are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.

/ p. G  r, l; D. p9 p, iPrimary Responsibilities:
• Communicate effectively with customers
• Respond to customers’ inquiries; research, resolve, and follow up on customer issues
• Assess customer needs and provide appropriate recommendations and solutions
• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
• Assist customers with placing orders and diligently follow up with customers regarding their existing orders  
• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience

Minimum Requirements:
- G: V2 S$ n$ T. ^• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
; `& V3 [& W+ X• Some sales experience
• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
# ]/ @/ k1 ~$ ~& {; W: [• Positive, ‘can-do’ attitude and sense of humor are both absolutely required
# ~$ G& J& \+ M* P* I) c" u• Excellent documentation and communication skills (verbal & written)
" Z. V2 i* I+ X6 |6 g$ q- a• Ability to empathize with and prioritize customer needs
• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
3 W& b! I" @9 ~7 s4 D3 J% v5 d• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads
• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents
• Ability to focus on and resolve customers’ issues without distraction
5 P% s% |$ p# C' a/ z• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently
• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays)
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7 Z# V$ Y% c- N+ G. e* O1 X; xIf you think you have what it takes please send us your resume to careers@outdoor-fx.com!