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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca$ |; a5 R% `7 `2 ~: m) e# x3 }
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20112 o6 R! X: X4 c3 l$ `* S" H0 n! O% u/ X
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Scope and Purpose of Job4 D( y4 Q+ h- Z$ u8 k
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
/ f6 O6 [2 x. A! W/ XMajor Responsibilities and Accountabilities
% q6 S' c! d/ d1 F+ ?. w @1 t• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
" T2 ]# J, P' Q% g4 P• Answering all technical questions concerning mechanical functions and software operations.
3 A" V( \- `8 H, W J& n• Assist with troubleshooting ideas on technical and software problems
$ P9 {; t7 r$ qo Test all new patch versions of software prior to release9 m# k! j: w' I {. W0 i
• Assist where needed in application questions.
1 q/ W5 g, I# R+ G/ I• Check all technical documentation for correctness prior to field distribution.
# Y, F- N- X+ T: x4 ho New parts and replacement parts and installation procedures
. y) J" R; ]5 i) ^& f- W9 Ro Translation to Chinese and other languages if needed- A5 b0 s) k# B) n
• Track and report all warranty failures
6 j& M, H: M7 ~; ^! Po Make monthly report to Product Manager and 3rd party supplier.
) K* I% a9 ?& L. N# E/ n" ?* jo Recommend remedy to improve product quality and design.
3 c/ Y! d' z( @: B$ Y2 ]! f3 L6 t• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
; ?& @8 W, ^/ C4 Ao Run field Beta test sites and any new idea testing and make reports+ \4 q3 ?; L: ~' M
o Assist in information gather for any new product idea.& B6 F( k* A5 s2 _, v8 q
o Assist in writing and new product specification9 |1 f' [/ S# W3 V, v- r
o Point of expert contact for implementation of features/functions.- C u) k1 a. i5 M1 J
o Act as technical applications expert on development team.* k% p' j' A7 q$ d0 ~( m
• Assist in Sales support & training.* F# V2 Y9 J; A& m6 F" e, _
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.- V9 z R0 p- D
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
- B* v; N# _/ d4 X4 A: zHuman Resources and Organization4 r3 [9 `* m: @
• As a member of the DC team, maintain a team spirit at all times.4 Y- x2 h2 N# C# E, q" o& g: j& n: m
• Let customer satisfaction be an influence in every decision you make.' q" W6 Z" T U7 [9 P& _" |0 \
• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits5 b4 M+ c+ J" c3 o5 u% @
/ F/ F. i$ o8 @* J5 I0 l. UQUALIFICATIONS
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B" ?0 }5 C/ T& T- l# y2 [Educational / Professional Background Technical School Graduate
2 ~% J/ }+ q8 R4 N" SProfessional Experience (Years and Field of Activity)
8 G3 c# R1 Q" x9 `: H4 f5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
2 g, L: J! j2 m8 A+ H7 IList of Skills/Qualifications 9 x. w8 z2 S# W4 C8 }
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
, {, W K. J+ ] E0 j• Background knowledge of dispensers and software
) f$ G# e- N0 ^7 B0 p: W5 H• Proficient in software use and writing.
/ \( ^, o3 b! t% H7 z8 v• Excellent communicator both verbally and in written reports.
) Z! h- z: X5 @2 T2 g. [1 W2 R• Ability to travel worldwide.
) ~. v; S! u7 A• Speak Chinese & English very clearly.6 a2 J: j. N' N. P
1 m& C' l/ N$ B w$ Q8 [1 xLanguage Skills Read/Write English & Chinese
& r8 b: t! i% L* T' ?3 DPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
7 b# ?$ K$ b9 U. b4 sOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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