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[招聘信息] Receptionist/Immigrant Services Worker(Part-time)

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发表于 2011-10-18 15:07 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
ASSIST Community Services Centre
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  k" u2 w' [0 b3 d1 p7 L6 rJob Description5 E% p! u' p3 _/ G

, j" L4 w% R5 V% ?% Q: X/ IPosition Title:  Receptionist/Immigrant Services Worker
2 a# }: v& K% h$ iHours of Work: Part-time (10 hours per week)
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker. ) e% u( w9 A* q1 q: O: V
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Key Responsibilities:
/ a6 P, c8 w( z1 |2 M7 t•        Answer incoming calls and route calls to appropriate person/ }# u. m- }1 b! B
•        Take and deliver messages to the staff of ASSIST3 O% f5 p: g: P8 l4 A- K' }" }0 O
•        Welcome clients and direct them appropriately) h, w3 C' c& J; p. ^( ^
•        Order and maintain office supplies for the front counter
3 n3 n4 M$ i9 E8 k- c0 a- ~•        Oversee the front counter when other front counter staff are on holiday or in trainings
, q/ x# h0 m  p. U! ?0 x2 O•        Perform general clerical functions such as photocopying and faxing documents
6 i4 W: o( k+ ?. f0 ^( |9 t; Z( n0 I•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
7 G- y) q4 P4 P9 D; P2 d  r2 c•        Maintain and update the information boards with upcoming events
& n* x* T. v6 E: U•        Assist the ISP team in reminding clients to appointments of workshops or other events
6 |$ M6 p% g5 k0 W) f' S•        Keep the reception area tidy and clean4 ^3 h! j. g# P5 p
•        Attend meeting and training to stay current on immigrant settlement matters
4 V- L: w( Q2 _& F6 }8 r/ B2 |•        Maintain front counter service files/ f/ d  T6 B% M& t5 b
•        Perform general office duties as assigned. o8 a1 q; {: I7 O- H" m
•        Report to ISP Program Manager
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/ s3 {; Z2 L# h0 ~Knowledge, Skills and Abilities Required:
/ g8 x/ u& \0 Y•        Excellent communication (verbal and listening) on phone and in person; y; r( a/ s7 E! {4 S4 [& K
•        Fluent in Mandarin and Cantonese as an asset' x! P) e% W- d
•        Good English writing and oral communication skills& Q+ L' a5 w/ K! V; R% ]9 y& E. {
•        Ability to work with newcomers and general clients# R! k* j- A/ Y8 H7 W
•        Microsoft Office operation skills- Excel, Word, Outlook
7 r9 Q2 Z1 c. f•        Ability to address multi-task and set priority appropriately + q, p- y/ o8 b& [# Y" T6 S5 G
•        Sensitive to the needs of immigrants with multicultural backgrounds) ~. l8 v0 D6 O- a# u; G! P: s
•        Ability to work effectively in a fast paced office environment; r9 j6 h8 t. S: h8 q
•        Knowledge of immigrant services3 A& B4 }& F. _$ m) @  C$ O, c3 S
Qualifications:7 Q" h. k2 Z- O' }
•        2-4 years of office and clerical experience   U9 R# V# c0 n' T& T5 I
•        Receptionist or customer service experience in a fast paced environment
0 }1 N' e6 R" E" {$ w2 E) K•        Demonstrate workplace maturity and professionalism
9 R. ?8 D9 t: E* j•        Ability to work well under minimal supervision# T/ C1 h% E+ e
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office. : o  r- N/ [5 @1 {/ k/ C
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.
理袁律师事务所
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 楼主| 发表于 2011-10-31 09:21 | 显示全部楼层
已经招到人了。
' _/ q, v& h. N4 E, B# d& y7 V谢谢大家。
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