Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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9 ^0 Q+ S; E& y+ M& NThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
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- g& M6 j+ s9 k9 a- S6 |9 WOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
3 H) L, Y* _. h" [: S/ Y•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
" Z+ R2 O' l8 j( ]•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

% t# u/ y* d2 @  X4 I4 t3 X6 s% a/ q7 I2 ISPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
1 m9 E6 m- O( [! O9 c* E/ I•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
9 p& s2 e" @& N* u8 X9 d•        Maintain secure volunteers files in accordance with privacy legislation
) b+ c# @# F- Y2 d, j' m. v•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
2 C$ M' E- @( z9 o9 E+ X•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
& \. m2 X" L& F. B1 N! F0 A" H- I4 f•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
: U& z4 I1 c) {: A•        Prepare a regular monthly program report



8 U' H. L) _  ], A* PFINANCE
; o7 D& a; E# v; L2 H•        Ensure the program operates within approved budget and be familiar with potential variances
) ~  B, J4 F! W0 K* E/ \. p; Y•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
. C/ m' c7 G; @•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

" T5 {4 F5 G9 _8 ^) L•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
  }8 |6 L$ |2 e: {) o9 L•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
7 ]: G7 N/ F2 L- S* V9 @) w•        Ability to work in a team-based environment, with cross-functional work teams on projects
7 g/ Q2 e8 y+ _' F# y•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
$ Y  q( Y! h1 `6 r6 yPlease submit all resumes to the Recruitment Coordinator:
, O8 A0 R: ~! S( w5 \Email: recruitment@ywcaofedmonton.org
; @# S( u, V5 d  ~: a+ P2 v- z' UFax: 780-425-7467
Application deadline: October 29, 2010