Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

, H* d4 t$ F9 x3 y- Y3 sThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

& T! k% \- F+ j- JOPERATIONS
6 p: c7 C) d& l+ e; G•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
" a# _; V4 n2 I# B& @3 Q•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
- D2 f$ T, F4 e7 p•        Develop and implement a comprehensive volunteer recognition program.
1 p" O& V$ t( d, Q: E0 H•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
; i6 Z2 n* J" t  G. ~  {•        Identify and implement best practices in regards to volunteer development.
# y7 G9 B/ ~+ P( `, M# L, @•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
+ N: f) a! d# q•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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4 b/ c8 C" V2 eSPECIAL EVENT PLANNING
+ m/ _, R% k8 L6 u# U•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
1 Z# ~5 E6 L* S•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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/ W; n7 i* L- h$ Q- [. ZADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
+ r& m6 i) ^' P; @•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
# O/ }, O9 j' c8 i•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
" O- G% L/ p1 y2 J/ Z7 Z•        Develop resource and orientation materials for Volunteer Services
1 o5 _! k/ E: _' r1 I8 g# ~5 v•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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, h3 l: ~: T( {1 mFINANCE
' P6 p6 `, s; A9 M! M) L•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
3 [# ]. p3 R3 y: |•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

! E$ L1 M- l1 Z0 W$ b* B3 sQualifications:

; R+ y6 i' Q7 n3 ~; T- h0 X9 n•        Minimum 2 years experience in Volunteer Coordination
8 h5 g! @. X6 |: e) r7 A+ ?•        Excellent organizational skills and multi-tasking ability
) P, i! L, F, K7 J: q- t•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
8 U/ H4 R+ t* \& a' M•        Ability to work to meet deadlines and to work under pressure
$ ]( d# Y' a2 E•        Ability to work in a team-based environment, with cross-functional work teams on projects
' {& s7 m+ _+ r* Y9 O8 I•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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! S% ^5 ^6 M' W% `9 yHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
1 Y$ ]9 s  O4 [& R# B" [Fax: 780-425-7467
Application deadline: October 29, 2010