Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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' U2 t+ E( I2 z% [7 q! IJob Responsibilities:

OPERATIONS
  ?- Y& U( v2 n; J! A+ d" p5 b( M•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
) t' W8 d1 l+ Z4 Z•        Assist in development and implementation of policies and procedures for volunteer services.
! N/ ?2 P+ d! v- Z8 B•        Maintain the volunteer files and update the database using Raisers Edge
( m0 J5 w- P% ?! Z•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
; C) K+ R$ G1 `0 o5 z•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
# N8 j( I  a! M6 |* x4 W•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
& c( D0 d. t2 x4 \4 H& ?•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
* c. ^4 Q6 \) K9 r7 s•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
; N  ~+ B* v1 H9 o2 V1 y# e* T! x•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
4 k! |2 m9 U( W! B9 R8 C2 q•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
0 V4 p' k* H: z1 K3 Q4 I•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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5 P% D9 g+ h/ BFINANCE
( G8 {- V2 t7 ?5 S•        Ensure the program operates within approved budget and be familiar with potential variances
9 F: a' `/ E0 q, E7 J0 H•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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, I+ s/ U9 d' i! G# GINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
* k3 ^. a% W. m9 ?* y; G5 e  E•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
: Q9 ]1 ^# f0 W& z( I•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
/ u! {  v: w6 s" y. l- tPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010