Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

* ?. X. R! k, Q3 [: N# VThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
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OPERATIONS
, ?. P& M1 W3 |2 k, w! u) h•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
9 i+ K* H9 ~* A# ?. F  K•        Maintain the volunteer files and update the database using Raisers Edge
. L6 K$ G; ^9 }•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
- u, U) I5 l7 T$ \9 D" S•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
; ]8 z5 `; R, T& V% s/ Z, e0 P$ o, ~•        Identify and implement best practices in regards to volunteer development.
, I# ~, B4 ^7 s7 ?# H# \$ B: z•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
9 ^) z1 o5 A4 a7 T•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
; S+ S( o, i. K9 w•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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; N" u1 o+ ]& n. W2 s4 AADMINISTRATION
5 O# d9 O8 ~8 `; i•        Develop and maintain job descriptions for each volunteer position
9 \' w" [5 j' A3 g! `; \6 T+ I•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
9 k- u& R' c; b9 n•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
  L: n* Q. h  D( H6 D/ k•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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FINANCE
0 c9 S/ a7 h- H& k. B1 ?& G; \•        Ensure the program operates within approved budget and be familiar with potential variances
. E) j: y: r, q' @1 j•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
% F) E. Q8 T* o  b# z•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
8 B$ g/ a: K8 ~, a4 Y% C•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
* `5 H' `$ X9 }•        Excellent organizational skills and multi-tasking ability
7 l9 d* |: U. d* k9 d# S+ O7 p•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
5 j( Q* w( K& z•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
4 X# f4 v  e7 p4 \% h" s4 w: d•        Sound judgment and ability to maintain confidentiality
$ h9 l4 j' i' l0 A. x•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
0 K- P# w7 e* ^) e9 APlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
( ?' F5 I2 y- [. AFax: 780-425-7467
Application deadline: October 29, 2010