Volunteer Services Coordinator

又见炊烟

The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
) X% M# {7 ?; E6 w' q, q
. I+ \: h4 G5 `" P( Z; w3 B) p' pThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
. x2 w- D3 F1 }) [
+ D' t5 a1 X( U' ], z# @3 I- O  xJob Responsibilities:

OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
0 {" X9 q( ?8 A' O; j5 `9 [/ G5 G8 m•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
- r2 t+ M$ p; E  ^7 m•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
7 x" W& w9 v$ b% e6 C* n•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
4 y) x2 z' W3 B, {$ D
7 E+ n! ~  J, b( R& W- BSPECIAL EVENT PLANNING
* T1 K. i  Q" f•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
$ G& S% L' u& R& I8 {, l•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
' o# B- U. x7 l' L4 n) v
ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
; v1 H5 v, e( ~* j•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
! _8 g- q" J" Y8 j+ }•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
, C1 c: N% {, ?( ^" _) h5 Y" J•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
4 J, \3 m. k9 |•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
& B& `  [7 X0 |3 ]# _1 W$ S1 P•        Prepare a regular monthly program report



& N9 `# g0 w3 s0 F& K. F) NFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
" b" e" z/ o' F% O•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
+ ~% |; o6 m- f% s9 v•        Act as liaison to the Y-Knit group of volunteers
' O$ X- `: M; j9 ?: c•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
6 v- @. p* |4 \( T& `: R! ^! A( N
Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
' z: h! X" L) A2 K0 U- _- Y8 Y•        Ability to work in a team-based environment, with cross-functional work teams on projects
; f3 I. Y# N/ r9 T8 n•        Sound judgment and ability to maintain confidentiality
' T9 I, s* [9 R9 S5 e) Y. Z•        Knowledge of Raisers Edge software would be beneficial

( x3 L* K5 H% MHow to apply:
. y' i; w1 T" q; r( W& MPlease submit all resumes to the Recruitment Coordinator:
+ t  g/ A  J3 ^, I. {Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010