Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
5 R1 Z) k$ X( N6 W$ R
( c- S) T  q6 V$ d, RJob Responsibilities:
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0 V2 Z3 o& P4 A. \! AOPERATIONS
8 b- y3 Q% F- y' f& s/ y•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
7 |1 d3 P( l7 E3 g- Q/ n5 [6 {# U•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
4 O/ Z5 U( ?' q•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
+ s" x; q: @5 s! l! f+ L1 k•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

; i9 J7 j' l: h7 g4 x4 p" L% jSPECIAL EVENT PLANNING
: F( s. S3 p; L  y2 V•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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1 B9 `' z0 c6 q. EADMINISTRATION
" i3 x( ~; M( U' B& L2 D5 s•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
1 h& p; ~" X5 H- ~" R4 k5 E•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
( _  E2 M; S9 y•        Prepare a regular monthly program report
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8 b: k" V8 q3 M9 F/ h: a% T) KFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
( T! L8 a4 j' w, E1 R•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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4 I) R# Y5 z) v7 T; a8 h  eINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
& _- t' ~3 P/ y" e/ L•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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) O5 G9 C5 P  {9 z; zQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
- {( @! ]) Y7 S" @3 ?•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
2 P5 M2 g8 D& T: {& K, h2 ]& t( ^•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
; r0 h7 A1 Y2 u) `& K•        Knowledge of Raisers Edge software would be beneficial
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" p+ ?+ l  C! o4 d  aHow to apply:
Please submit all resumes to the Recruitment Coordinator:
6 O: N0 E2 I# Y& d  t/ yEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
$ Z  b' S6 \$ ~3 T9 g$ X( hApplication deadline: October 29, 2010