Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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' v! |$ z) j" F8 L, N" M9 r" m# mJob Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
3 M6 K2 X- a# c" T  @) [- D# J; `•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
6 g9 z7 U0 d' p- |9 G/ Z•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
& q9 k  u- \' z7 g% U1 J•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
; B6 g9 r1 N* x, H9 C+ b2 ^5 q•        Identify and implement best practices in regards to volunteer development.
4 L  H( Z/ Z( z4 p1 f" J* V5 N•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
- r* z9 K4 N6 R9 p7 e•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
2 G, }; L1 ~. M$ _6 X•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
; p' w- o# s4 N2 i0 W# v0 d$ F•        Maintain secure volunteers files in accordance with privacy legislation
. X8 F, X9 Y1 X0 ]6 |" m- @•        Provide feedback on volunteers’ performance, as appropriate
( ~8 r0 ?+ v5 u+ b: B" |•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
- s! c' _% P7 K& C6 \- B•        Prepare a regular monthly program report

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FINANCE
0 I6 Y% w/ C- k. ]" q•        Ensure the program operates within approved budget and be familiar with potential variances
+ K. P9 W5 h. R1 e, i•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
1 f6 l6 Q7 _) j# }5 f+ W•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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6 A1 [8 O3 g9 {, I: S$ D  ^Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
/ z! i; F9 j) O; [4 V& N5 Q•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
# Z. z7 s/ ^5 E: b) r. F•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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) c' u* ^% e, i) M/ ~How to apply:
! S5 _. |2 Z2 H% L' ~4 U/ JPlease submit all resumes to the Recruitment Coordinator:
; F* ?( @$ _6 L2 L! s$ b, L% ZEmail: recruitment@ywcaofedmonton.org
# W& V. `' u* M- w' s6 ^Fax: 780-425-7467
Application deadline: October 29, 2010