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Position: Hotel Front Desk Clerk (NOC 6435)
S* Q- T# }6 y/ rCompany: Delta Edmonton South No. 2 8 r7 n- a" p6 f3 ]9 }6 i
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 # L9 F: S" N" d/ D; ^4 U
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
V0 n h% U' h6 oVacancy: 4
% p3 D4 j8 h3 }1 u( G5 ~; v3 T$ k' M6 {
Job Description:
* d! v! T8 g2 h2 z1 T, z' L- Checking guests in/out
% i5 u' q; q) I! u' y- F- Answering guest inquiries regarding hotel services
( K) ?1 Z' t9 O* G, }/ {; w- Provide information about services available in the community and respond to guests' complaints
8 E5 t1 q' u" f8 V- Answering telephone calls and handling/ balancing cash , v; M; `: y9 P- d/ ^. `
- Balance credit card machine 0 O! V8 ^. m$ ]2 Y+ W
- Maintain an inventory of vacancies, reservations and room assignments 4 O9 {$ ]" m* I# f2 _" e$ @# g
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems $ P Z/ t" |% |0 \, {! B2 ^
- Present statements of charges to departing guests and receive payment9 ^! n8 ^# c* ]
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards ' W( D$ O' {5 ? t1 ]
- Perform other duties as assigned by Assistant Managers " H3 ], a F1 ~4 d6 W( K
Skills/Requirements:
& g* s( N: T: B- d4 M' C0 D( o: \7 q- Completion of High School, l* d/ _- l, T7 S
- Strong English communication and interpersonal skills : q* q9 S! A. |# d+ B f
- Good computer skills
( ]; B; R1 d3 S- Must be able to work with minimal supervision in a high pressure, high volume environment
6 F' E4 R0 D, a5 A1 ~% N- ~- Minimum 1 year experience, strong guest service skills 5 ]! U5 x! O- M0 s
- Ability to work night audit shifts and weekends 5 j3 o6 y& M3 I! Q7 U4 L
- Emerit professional certification for front desk agent is required ( G1 ~1 }9 x* {8 a
9 K6 ~1 c/ X1 m3 l
% L- m5 G- }3 M) m/ t3 A: GPlease apply in person or send resume by fax: 780-434-5298 7 Y. G# M) m$ I" J! D3 j
Contact Person: Heidi Crites
: K1 @9 s5 F, V9 B5 O5 O9 }7 kTitle: People Resources Director |
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