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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
3 h1 Z* H$ ]2 L+ M6 h' s4 WCompany: Delta Edmonton South No. 2 6 {& w: u. f' g+ `) H" A
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
* d* t5 q5 _& `" \+ O3 uWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            7 L* x2 w! F1 t4 J$ w6 N
Vacancy:  4  
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Job Description:       
  u8 V1 |$ B; g7 A* m7 [-        Checking guests in/out * x& q- w% o! L
-        Answering guest inquiries regarding hotel services4 q: o. Q9 A8 _
-        Provide information about services available in the community and respond to guests' complaints
7 A6 c% ]9 P$ N" X! C3 d+ O  Y' h-        Answering telephone calls and handling/ balancing cash 3 m) t/ g/ @+ A1 q2 B. {
-        Balance credit card machine ' l: w) N9 J( z; o' n* o# B
-        Maintain an inventory of vacancies, reservations and room assignments
& ~) A: q5 Q* I! K# N-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 4 X5 T/ n! E% C: k3 U
-        Present statements of charges to departing guests and receive payment
$ H4 x7 d. |9 W5 A1 p) t-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
  B" G3 B1 P# e' J& r; U-        Perform other duties as assigned by Assistant Managers
" M) l5 P  q7 f; Z. X" ZSkills/Requirements:% e! }& C# }6 |& m' ?
-        Completion of High School
4 o& r+ u2 M: Z! ]$ |' {7 {, j-        Strong English communication and interpersonal skills & z: N* l+ P1 W' H
-        Good computer skills     
! z7 h, Z, p  j3 Z2 T8 ^" ?-        Must be able to work with minimal supervision in a high pressure, high volume environment
& Z, Y  z" @2 u; e" B-        Minimum 1 year experience, strong guest service skills
4 X) W1 l9 `$ O7 V7 q-        Ability to work night audit shifts and weekends
6 a& k  S" j2 u) K( ]; V7 z-        Emerit professional certification for front desk agent is required  
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Please apply in person or send resume by fax:  780-434-5298  
3 A3 n3 E! @2 i: \8 ?4 NContact Person: Heidi Crites  
$ j0 S: Y8 J) a0 E0 R: M$ U! d9 V3 f+ JTitle:  People Resources Director
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