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Position: Hotel Front Desk Clerk (NOC 6435) # g$ p+ X' v: i2 ^
Company: Delta Edmonton South No. 2 8 T- u1 Y2 o, R/ _+ s+ W# ^
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
9 q$ E, B1 D$ e, J* d: ^Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
/ `/ l8 e' V' `% [/ S$ XVacancy: 4
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' \) Z) w0 n7 EJob Description: 0 r) D" c! R9 Q! }1 X& V$ _, C/ j
- Checking guests in/out
6 m4 \6 G, F. C3 @& L3 z( R- Answering guest inquiries regarding hotel services
6 R7 `9 ]+ `( D2 Z' B- Provide information about services available in the community and respond to guests' complaints : c, R' ~) G* G; `; l3 V$ x
- Answering telephone calls and handling/ balancing cash 3 v5 y* t. r" G+ x# q/ U. L$ N. d5 ~
- Balance credit card machine
4 n9 O0 p8 M# c4 e' f- Maintain an inventory of vacancies, reservations and room assignments , ~/ \! I$ o8 q8 V. l
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
3 d+ S& N$ T8 h" ~& v, t6 R- Present statements of charges to departing guests and receive payment
# w1 \0 t8 `# i' X; z- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards % @, w# S( Q) ?1 X4 K5 L
- Perform other duties as assigned by Assistant Managers
- z: K P, e& {+ QSkills/Requirements:$ o5 ^/ S3 \1 g4 U
- Completion of High School
+ [, Y3 k+ a, z8 O3 X7 c1 D- Strong English communication and interpersonal skills ' F/ ~* C/ r- z( p8 P0 C
- Good computer skills
, e% [% a6 c7 z* t- Must be able to work with minimal supervision in a high pressure, high volume environment" v" t: h' y" ]2 D% `# ^- l
- Minimum 1 year experience, strong guest service skills
/ e' p! N# z( R H( R- Ability to work night audit shifts and weekends - Z- f: D# R8 E( c6 `/ x
- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298
7 ]# s1 j$ N. J. o& KContact Person: Heidi Crites
3 |* `0 b0 \" D; q# e; l' zTitle: People Resources Director |
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