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Position: Hotel Front Desk Clerk (NOC 6435)
3 h1 Z* H$ ]2 L+ M6 h' s4 WCompany: Delta Edmonton South No. 2 6 {& w: u. f' g+ `) H" A
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
* d* t5 q5 _& `" \+ O3 uWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 7 L* x2 w! F1 t4 J$ w6 N
Vacancy: 4
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Job Description:
u8 V1 |$ B; g7 A* m7 [- Checking guests in/out * x& q- w% o! L
- Answering guest inquiries regarding hotel services4 q: o. Q9 A8 _
- Provide information about services available in the community and respond to guests' complaints
7 A6 c% ]9 P$ N" X! C3 d+ O Y' h- Answering telephone calls and handling/ balancing cash 3 m) t/ g/ @+ A1 q2 B. {
- Balance credit card machine ' l: w) N9 J( z; o' n* o# B
- Maintain an inventory of vacancies, reservations and room assignments
& ~) A: q5 Q* I! K# N- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 4 X5 T/ n! E% C: k3 U
- Present statements of charges to departing guests and receive payment
$ H4 x7 d. |9 W5 A1 p) t- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
B" G3 B1 P# e' J& r; U- Perform other duties as assigned by Assistant Managers
" M) l5 P q7 f; Z. X" ZSkills/Requirements:% e! }& C# }6 |& m' ?
- Completion of High School
4 o& r+ u2 M: Z! ]$ |' {7 {, j- Strong English communication and interpersonal skills & z: N* l+ P1 W' H
- Good computer skills
! z7 h, Z, p j3 Z2 T8 ^" ?- Must be able to work with minimal supervision in a high pressure, high volume environment
& Z, Y z" @2 u; e" B- Minimum 1 year experience, strong guest service skills
4 X) W1 l9 `$ O7 V7 q- Ability to work night audit shifts and weekends
6 a& k S" j2 u) K( ]; V7 z- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298
3 A3 n3 E! @2 i: \8 ?4 NContact Person: Heidi Crites
$ j0 S: Y8 J) a0 E0 R: M$ U! d9 V3 f+ JTitle: People Resources Director |
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