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Position: Hotel Front Desk Clerk (NOC 6435) ) |% `: p3 F: w
Company: Delta Edmonton South No. 2 # m8 f j0 Q' i& i6 p$ e% @* W
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 $ v2 t" o$ u7 ~; F% z5 P
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
3 w% e2 `; x7 FVacancy: 4 4 T' r+ ~# Q2 t! g: q. t# D) z
6 d* m7 q6 K9 n7 m
Job Description:
& J* O) H- Z. x. K( k5 y0 b- Checking guests in/out ( \, T. {) O) e% [0 H
- Answering guest inquiries regarding hotel services- `. t, w% Z, Q! o
- Provide information about services available in the community and respond to guests' complaints - s# V5 B/ Z& K4 D* e
- Answering telephone calls and handling/ balancing cash
$ Z1 E" n0 F9 u- W; L- Balance credit card machine 5 g6 \6 B ?' F, T& O2 X
- Maintain an inventory of vacancies, reservations and room assignments ; T. ~ C# ~/ {" V7 v' t
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
4 s2 r" F8 ?' Y# G2 n- Present statements of charges to departing guests and receive payment) R0 k, d7 }: @; E# a# F
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
+ ?% h0 j2 J2 M9 A0 c7 p5 ]- Perform other duties as assigned by Assistant Managers " r9 b6 y$ O2 m+ v. W* Y
Skills/Requirements:/ @ l& Q0 L) G" x, v9 L, K
- Completion of High School
: x: v# |2 A6 ]# R, d) q- Strong English communication and interpersonal skills 1 f/ N8 L' b/ p; b( b2 h
- Good computer skills " _# V! t: v8 S: B
- Must be able to work with minimal supervision in a high pressure, high volume environment
& ]. W: p/ i& X- Minimum 1 year experience, strong guest service skills
; t' u5 M J5 H0 X7 { k; K) v. ]( Y- Ability to work night audit shifts and weekends
- o6 F$ z7 {( {; D- Emerit professional certification for front desk agent is required
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2 K( C8 z( W8 JPlease apply in person or send resume by fax: 780-434-5298
4 U, O4 `5 T2 R2 ]* qContact Person: Heidi Crites
6 |) Y! q0 l' wTitle: People Resources Director |
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