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Position: Hotel Front Desk Clerk (NOC 6435)
/ K) `- v& o' h o& C, e" ZCompany: Delta Edmonton South No. 2
/ f2 l2 V/ U8 F4 O' O" B5 _Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
' G2 x+ t' m# ^8 |: ~. I- qWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
" ?+ U6 q' m+ b3 ?7 l% g$ C5 W: r! d- yVacancy: 4
5 T* F( B$ ?2 P& Y
( x3 `$ k, A* v" L. r/ ^8 mJob Description: ( z- s9 x3 C- b" Q
- Checking guests in/out " t; P/ y, `. j5 D$ j+ I6 C
- Answering guest inquiries regarding hotel services2 y: \( ~/ J! ^+ s% E
- Provide information about services available in the community and respond to guests' complaints
" Z2 g$ v, E0 a, C( I9 ]- Answering telephone calls and handling/ balancing cash
8 M: R w2 p. I6 I n8 v& p6 O- Balance credit card machine
9 V9 S1 w) m( ~# S" T0 A- Maintain an inventory of vacancies, reservations and room assignments
6 Q. y, R, w6 E' \" Y; h# F- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 0 o8 p$ w3 k8 z$ w4 e. g
- Present statements of charges to departing guests and receive payment
! `( w1 ^$ F" A3 p/ s0 }1 d- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
( d4 c+ t- z7 X7 J$ I- Perform other duties as assigned by Assistant Managers
2 N" K$ H0 O: b/ uSkills/Requirements:
' P+ ^5 |6 E9 ~0 r- Completion of High School+ ]5 b \$ W+ ^1 _
- Strong English communication and interpersonal skills . x' @( M6 b6 c
- Good computer skills 9 T* f2 y6 N* E
- Must be able to work with minimal supervision in a high pressure, high volume environment
8 L0 G3 M- O7 z" ]1 ?# q# c- Minimum 1 year experience, strong guest service skills & ?/ }, W2 u4 @% w& |! [' Q
- Ability to work night audit shifts and weekends
* c( f0 T( K t" j; }5 M6 g E3 I& h- Emerit professional certification for front desk agent is required " U& P& t+ W; G; O+ T# r
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* w x6 t1 u( y( y% Y5 O+ E/ ]: S, `Please apply in person or send resume by fax: 780-434-5298 " D/ }3 Y% u( l, _1 ~) b6 ~
Contact Person: Heidi Crites
1 t$ O' I q% y9 h" @/ bTitle: People Resources Director |
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