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Position: Hotel Front Desk Clerk (NOC 6435)
; m8 E1 B3 p8 k' c9 q$ H2 N5 GCompany: Delta Edmonton South No. 2
- Z6 [; E; f4 K0 ?8 kLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
" {8 l; B- ^1 G# Q' f, IWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
4 d4 V$ @4 d+ CVacancy: 4
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Job Description:
/ @" t Z3 |! M' z- Checking guests in/out - _; n" N+ g9 R2 d0 L! ]
- Answering guest inquiries regarding hotel services
1 |* C4 p0 k+ ~) C9 O5 V# a- Provide information about services available in the community and respond to guests' complaints
; N& l7 V% ], \, _# X- Answering telephone calls and handling/ balancing cash
# ]: B0 ]# z' t# |' P5 n- Balance credit card machine # o @6 a" U( F, Q" E. D$ z
- Maintain an inventory of vacancies, reservations and room assignments
$ p! D8 O& W# Q) m' x: K! ]1 T a- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems $ n) L# _8 e8 @6 c# Q
- Present statements of charges to departing guests and receive payment
/ o2 E* r. v' e5 V$ o/ d- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards ; e/ w9 K; ~) _$ R; S N
- Perform other duties as assigned by Assistant Managers : l, ?* J, H+ D
Skills/Requirements:
' @3 l( J3 U8 y# y- Completion of High School
) s. S6 ~' n# k: _/ R* X- y# T0 u- Strong English communication and interpersonal skills $ r5 s8 D$ D7 T3 e
- Good computer skills
: ?4 {: N- o+ D' e6 e. Y2 q8 n- Must be able to work with minimal supervision in a high pressure, high volume environment
% d% L* }( k( X* }# I- Minimum 1 year experience, strong guest service skills 6 z9 w/ `% x) m9 n
- Ability to work night audit shifts and weekends $ t6 E# r$ x& ~+ \2 J
- Emerit professional certification for front desk agent is required 7 W# J& @7 @, h, b( F
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Please apply in person or send resume by fax: 780-434-5298
& m1 V2 }8 z: a B% XContact Person: Heidi Crites
5 h" @$ B) O7 ~$ o1 I; \Title: People Resources Director |
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